Detailed work order timeline, KPIs, and analysis
STEEL VALLEY AMBULANCE • Repair • P7
📍 STEEL VALLEY AMBULANCE — 325 E. 7TH AVE., Homestead PA, 15120
Aug 25, 2025 → Dec 3, 2025
12/4/25 DPatton - no charge for travel and labor on last trip per note below.
11/12/2025 BG advised MM that Parts order can be closed. parts went to another tech that doesnt work here anymore
11/3/2025 CRamen spoke to John and scheduled for Wednesday 11/12/2025 with tech arrival between 9-11am.
10/27/25 RCook- parts for WO1308290 were ordered on 10/13. follow up date is 10/20. Updated due date based on parts.
10/16/2025 SRamen - parts for WO1308290 were just ordered on 10/13. follow up date is 10/20.
10/8/2025 CRamen AWAITING PARTS WO-01308290.
10/7/2025 CRamen John called to schedule but wants Brandon to look at additional units having issues. John to call dispatch with M, M &SN of units for WO creation and L2/Parts if needed and will schedule all together.
9/26/2025 Sramen - reassigned to another FSE (previous tech no longer with EMSAR). Made sure WO stayed in awaiting parts. Sent chatter to MM on parts order per the note on the parts order wanting to know who the new tech assigned would be.
9/22/25 SReich - Added quoted from case 00528876, sending to L2.
9/19 KWeiss, Created case and sent to sales for quoting.
9.18 M. Bateman Please make sure the travel and labor on the return trip WO is non-billable due to the amount trips that this has taken to get completed.
9/15 MOwens Called and spoke to John. Scheduled the visit for after 1pm on 9/17.
9/10/25 lcoonrod
New quote Q-00029979 from case 00525810. sending to L2
9/9 KWeiss, Created case and sent to sales for quoting.
9/2 MOwens Called and spoke to John. Rescheduled the visit for 9/9 with eta between 9-9:30am.
8.29 M. Bateman Josh was at his first MOPEC WO for the 28th and was not able to get much help from Nick from MOPEC. He was at that WO much longer than expected. He would not have arrived on site for this WO until 7:30 -8PM depending on traffic. Josh did let the ASC know he would not make it to this WO and to please reschedule it. Placing the WO in reschedule.
8/26 MOwens John called back and the service visit is scheduled for 8/28 with eta between 5-6pm
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02929657 | Labor | Open | 1 | $0.00 | Sep 9, 12:16 PM |
| WL-02929658 | Labor | Open | 2.75 | $357.50 | Sep 9, 12:16 PM |
| WL-02929659 | Travel | Open | 30 | $0.00 | Sep 9, 12:16 PM |
| WL-02931409 | Expenses | Open | 1 | $20.77 | Sep 10, 3:55 PM |
| WL-02931410 | Parts | Open | 1 | $155.25 | Sep 10, 3:55 PM |
| WL-02931411 | Parts | Open | 2 | $3.76 | Sep 10, 3:55 PM |
| WL-02931412 | Parts | Open | 1 | $2,296.35 | Sep 10, 3:55 PM |
| WL-02939387 | Labor | Open | 4 | $0.00 | Sep 17, 5:20 PM |
| WL-02939388 | Labor | Open | 2.75 | $357.50 | Sep 17, 5:20 PM |
| WL-02939389 | Labor | Open | 1 | $0.00 | Sep 17, 5:20 PM |
| WL-02939390 | Travel | Open | 230 | $0.00 | Sep 17, 5:20 PM |
| WL-02939391 | Travel | Open | 20 | $0.00 | Sep 17, 5:20 PM |
| WL-02958821 | Parts | Open | 1 | $14.89 | Oct 3, 10:12 AM |
| WL-02958822 | Parts | Open | 2 | $8.20 | Oct 3, 10:12 AM |
| WL-02958823 | Expenses | Open | 1 | $14.70 | Oct 3, 10:13 AM |
| WL-03005389 | Parts | Open | 1 | $1,306.80 | Nov 12, 7:21 PM |
| WL-03005390 | Labor | Open | 2 | $0.00 | Nov 12, 7:21 PM |