Detailed work order timeline, KPIs, and analysis
AGILENT TECHNOLOGIES (VPD-FIELD) • Preventive Maintenance • PSM
📍 ATI Powder Metals — 1001 Robb Hill Rd, ATTN TO Brad Roberts, OAKDALE PA, 15071
Aug 25, 2025 → Dec 16, 2025
12/3/25 RBerry- Received confirmation from Bradley Roberts to schedule for 12/16/25. Arrival time between 9-11AM. Stated: Yes I have received the parts that were ordered.
P.N G8603-60002 – 3 way valve
P.N VSFLDHIS – Hot Ion Source Kit
The 16th of December will work for me. All Dustin has to do is check in at the guard shack and let them know he is here to see Brad Roberts.
They will let him and Dustin also has my cell phone number to get ahold of me as well its 412-758-8561.
12/3/25 RBerry- Sent email to Bradley Roberts to schedule for 12/16/25 with an arrival time between 9-11AM. Offered another date due to no response from customer and had to schedule another customer that day. Waiting for confirmation. See logged email.
12/1/25 RBerry- Received email from Bradley Roberts stating: Any day or any time will work. Offered to schedule for 12/8/25 with an arrival time between 9-11AM. Waiting for confirmation on scheduling and additional questions for location of parts and site access. See logged email.
11/26/2025 Sramen - had RCook check email and as of 1pm ET, no email response. Nothing more we can do on this. Next week if we do not hear back, we will need to chatter MMcNamara & MGoldstein to see if they can help reach someone.
11/25/25 RBerry- Emailed Brad Roberts to schedule. See logged email.
11/25/25 RBerry- LM with Brad Roberts to schedule.
10/31/2025 LHill-LM at (412) 758-5861 for Brad Roberts trying to schedule tech visit.
10/30/25 RCook- LM with Brad Roberts to schedule.
10/22/25 lcoonrod Yes I have received these parts.
Thank you,
Brad Roberts
moving to RFS
10/20/25 lcoonrod No response to emails. Called and left message to confirm parts have been received.
10/13/25 lcoonrod all parts delivered. sending email to confirm receipt.
way bill 392508142106Delivered Wednesday, 8/27/25 at 10:01 AM Signed for by: M.Daveway bill 392507173820Delivered Tuesday, 8/26/25 at 10:11 AM Signed for by: D.Williamsway bill 393126363402Delivered Friday, 9/12/25 at 10:02 AM Signed for by: M.Davidway bill 393573662797Delivered Thursday, 9/25/25 at 9:12 AM Signed for by: D.Lanesbergerway bill 394107484584Delivered Friday, 10/10/25 at 8:45 AM Signed for by: M.Dave10/8/25 lcoonrod
G8603-60002 3 Way Valve est delivery date 10/28/2025
VSFLDHIS HOT ION SOURCE KIT est delivery date 11/10/2025
Remaining parts have shipped.
way bill 392508142106Delivered Wednesday, 8/27/25 at 10:01 AM Signed for by: M.Daveway bill 392507173820Delivered Tuesday, 8/26/25 at 10:11 AM Signed for by: D.Williamsway bill 393126363402Delivered Friday, 9/12/25 at 10:02 AM Signed for by: M.Davidway bill 393573662797Delivered Thursday, 9/25/25 at 9:12 AM Signed for by: D.Lanesberger(VSFLDWA needs part built and added)
10/7/2025 DAntolin - Awaiting parts - filaments and 3 way valve.
Spec tube tracking: 2630662 01529143
9/11/25 DAntolin - Awaiting parts: Spec tube, hot ion source, and wireless remote antenna. Wireless remote antenna back ordered until 10/6. Rescheduled visit via phone with customer Brad on 10/7
09/09/2025 LHill-rec'd call from Brad Roberts. He advised that 09/11 between 9-11 is okay with him for tech to come onsite. See logged call.
09/09/2025 LHill-sent email to Brad.
I just left you a voicemail trying to schedule the PM on your leak detector. We can have a tech onsite on 09/11 between 9-11 if that works for you. I apologize in the message I said tomorrow. But actually it's 09/11 when we can have a tech onsite. Please let me know if that works for you.
See logged email on WO-01299422.
09/09/2025 LHill-LM for Brad at (412) 758-5861. Trying to schedule for 09/11 between 9-11.
9/5/2025 Sramen - customer never replied so I'm updating to contact unavail.
9/2 MOwens Sent a reply back to Brad Roberts offering 9/8 as the first available service date for the closest tech.
8/29/25 lcoonrod
way bill 392508142106 Delivered Wednesday, 8/27/25 at 10:01 AM Signed for by: M.Dave
way bill 392507173820 Delivered Tuesday, 8/26/25 at 10:11 AM Signed for by: D.Williams
way bill 394050098771Delivered Thursday, 10/9/25 at 9:54 AM Signed for by: M.Dave8/29 MOwens Sent chatter to Chuck asking if Dustin can take this VPD WO.
8/25/25 lcoonrod parts have not shipped yet
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02913887 | Parts | Open | 1 | $0.00 | Aug 25, 2:03 PM |
| WL-02913888 | Parts | Open | 1 | $0.00 | Aug 25, 2:03 PM |
| WL-02913889 | Parts | Open | 1 | $0.00 | Aug 25, 2:03 PM |
| WL-02913890 | Parts | Open | 1 | $0.00 | Aug 25, 2:03 PM |
| WL-02913891 | Parts | Open | 1 | $0.00 | Aug 25, 2:03 PM |
| WL-02933228 | Labor | Open | 2 | $0.00 | Sep 11, 8:29 PM |
| WL-02933229 | Labor | Open | 4.8333333333333 | $541.00 | Sep 11, 8:29 PM |
| WL-02933230 | Labor | Open | 1.6666666666667 | $0.00 | Sep 11, 8:29 PM |
| WL-02933231 | Travel | Open | 110 | $0.00 | Sep 11, 8:29 PM |
| WL-02962379 | Labor | Open | 2 | $0.00 | Oct 7, 4:58 PM |
| WL-02962380 | Labor | Open | 4 | $360.00 | Oct 7, 4:58 PM |
| WL-02962381 | Labor | Open | 2.5 | $0.00 | Oct 7, 4:58 PM |
| WL-02962382 | Travel | Open | 110 | $450.00 | Oct 7, 4:58 PM |
| WL-02963746 | Parts | Open | 1 | $0.00 | Oct 8, 4:13 PM |
| WL-02963747 | Parts | Open | 1 | $0.00 | Oct 8, 4:13 PM |
| WL-02963748 | Parts | Open | 1 | $0.00 | Oct 8, 4:13 PM |
| WL-02963749 | Parts | Open | 1 | $0.00 | Oct 8, 4:13 PM |
| WL-03039900 | Labor | Open | 2 | $0.00 | Dec 16, 7:19 PM |
| WL-03039901 | Labor | Open | 3.5 | $315.00 | Dec 16, 7:19 PM |
| WL-03039902 | Labor | Open | 2 | $0.00 | Dec 16, 7:19 PM |
| WL-03039903 | Travel | Open | 110 | $450.00 | Dec 16, 7:19 PM |
| WL-03039904 | Travel | Open | 110 | $0.00 | Dec 16, 7:19 PM |