Semi-Annual Equipment Calibration Service - Automatic BP Monitor,Centrifuge,Dial BP,Dial BP Gauge,Digital Adult Scale,Digital Blood Pressure Device,Digital Pediatric Scale,Manometer,Mechanical Adult S
6 Month Service Calibration Visit - Electrical Safety Performed With Sites Annual Safety Visit. Tech To Perform Electrical Safety Testing On New Equipment That is Not Tagged, And Or Expired/Missed Equipment Upon Arrival Check into Building Service/ Faclities Department Update Building Service/ Faclities Department on all repaired or failed devices Review with Building Service/ Faclities Department all missed devices once inspection is completed Label Must Include service Type Performed Include any Devices that are new or missed for Electrical Safety Test All Medical Devices - Label Device With EST Label with 1 Year Due Date Devices Receiving Calibration - Label Device With Calibration Label with 6 Month Due Date Devices Receiving EST and Calibration - 2 Separate Labels - Label Device with EST Label with 1 Year Due Date on Power Supply -Label Device With Calibration Label with 6 Month Due Date Centrifuges - Needing Speed Photo Tach Testing and Timer Test- With RPM Results Included on label with 6 Month
682 pieces of equipment listed at this site
https://www.ebiotrack.com/inspection.php?iid=29606
10/31 KSmith -- Rescheduled for 11/17-11/18 with Mary
10/31 KSmith -- Sent email to Mary to schedule for 11/17
10/31 SRogers: Updating to reschedule. 1 day (w/ 2 techs) or 1 1/2 days with 1 tech needed in order to finish (Endo must be done after 5 PM).
9/2 KSmith -- Scheduled for 10/27-10/31 with Mary
8/28 KSmith -- Sent email to schedule for 10/27-10/31 (Multiple FSEs, Mohamed?)
🔧Work Performed
Semi-Annual Equipment Calibration Service
🔍Technician Findings
Semi-Annual Equipment Calibration Service
⚠️Problem Description
Semi-Annual Equipment Calibration Service - Automatic BP Monitor,Centrifuge,Dial BP,Dial BP Gauge,Digital Adult Scale,Digital Blood Pressure Device,Digital Pediatric Scale,Manometer,Mechanical Adult S
6 Month Service Calibration Visit - Electrical Safety Performed With Sites Annual Safety Visit. Tech To Perform Electrical Safety Testing On New Equipment That is Not Tagged, And Or Expired/Missed Equipment Upon Arrival Check into Building Service/ Faclities Department Update Building Service/ Faclities Department on all repaired or failed devices Review with Building Service/ Faclities Department all missed devices once inspection is completed Label Must Include service Type Performed Include any Devices that are new or missed for Electrical Safety Test All Medical Devices - Label Device With EST Label with 1 Year Due Date Devices Receiving Calibration - Label Device With Calibration Label with 6 Month Due Date Devices Receiving EST and Calibration - 2 Separate Labels - Label Device with EST Label with 1 Year Due Date on Power Supply -Label Device With Calibration Label with 6 Month Due Date Centrifuges - Needing Speed Photo Tach Testing and Timer Test- With RPM Results Included on label with 6 Month
682 pieces of equipment listed at this site
https://www.ebiotrack.com/inspection.php?iid=29606
📧
Email:RE: [EXTERNAL] RE: semi annual testing
Completed Nov 3, 2025
From: Mary_Maclean@atriushealth.org
To: ksmith@emsar.com
Cc: Ribka_Wesley@atriushealth.org, Kevin_Sinacola@AtriusHealth.org
Good morning Kourtney,
Thank you.
mary
From: Kourtney Smith <ksmith@emsar.com>
Sent: Friday, October 31, 2025 4:57 PM
To: Maclean, Mary <Mary_Maclean@atriushealth.org>
Subject: RE: [EXTERNAL] RE: semi annual testing
Thank you Mary. I have it confirmed for November 17th-18th on the schedule.
The 17th the technician will arrive between 8
📧
Email:RE: [EXTERNAL] RE: semi annual testing
Completed Oct 31, 2025
From: Mary_Maclean@atriushealth.org
To: ksmith@emsar.com
HI Kourtney,
November 17th is fine. Please make sure that it is understood that the tech cannot get into the area until 5:00pm.
Have a nice weekend,
Mary
From: Kourtney Smith <ksmith@emsar.com>
Sent: Friday, October 31, 2025 9:27 AM
To: Maclean, Mary <Mary_Maclean@atriushealth.org>
Subject: [EXTERNAL] RE: semi annual testing
[External Content] This message is from an external source. Please exercise
From: Mary_Maclean@atriushealth.org
To: ksmith@emsar.com, Kevin_Sinacola@AtriusHealth.org
Thank you Kourtney.
Have a nice day,
Mary
From: Kourtney Smith <ksmith@emsar.com>
Sent: Wednesday, September 17, 2025 8:49 AM
To: Maclean, Mary <Mary_Maclean@atriushealth.org>; Sinacola, Kevin <Kevin_Sinacola@AtriusHealth.org>
Subject: RE: [EXTERNAL] Atrius Health - Kenmore -- EMSAR Inspection -- WO-01300124
Hi Mary,
Yes we confirmed with Kevin last week that Nick will
From: Mary_Maclean@atriushealth.org
To: ksmith@emsar.com
Cc: Kevin_Sinacola@AtriusHealth.org
Thank you for the information Kourtney.
-mary
From: Kourtney Smith <ksmith@emsar.com>
Sent: Tuesday, September 2, 2025 8:17 AM
To: Maclean, Mary <Mary_Maclean@atriushealth.org>
Cc: Sinacola, Kevin <Kevin_Sinacola@AtriusHealth.org>
Subject: RE: [EXTERNAL] Atrius Health - Kenmore -- EMSAR Inspection -- WO-01300124
Thankyou Mary. I have the site on the schedule for 10/27-10/31.
I’ve attached the list show
From: Mary_Maclean@atriushealth.org
To: ksmith@emsar.com
Cc: Kevin_Sinacola@AtriusHealth.org
Good morning Kourtney,
That date is fine.
Could you let me know what is being inspected so I can let the departments know what is being done.
Thanks,
Mary
From: Kourtney Smith <ksmith@emsar.com>
Sent: Thursday, August 28, 2025 4:27 PM
To: dave_maloney@atriushealth.org; Maclean, Mary <Mary_Maclean@atriushealth.org>
Subject: [EXTERNAL] Atrius Health - Kenmore -- EMSAR Inspection -- WO-01300124
[External Co
📧
Email: Atrius Health - Kenmore -- EMSAR Inspection -- WO-01300124
Completed Aug 28, 2025
To: dave_maloney@atriushealth.org; mary_maclean@atriushealth.org
CC:
BCC:
Attachment: --none--
Subject: Atrius Health - Kenmore -- EMSAR Inspection -- WO-01300124
Body:
Hi Mary,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at Atrius Health - Kenmore located at 133 Brookline Ave?
If not, would you have the contact information of the person I need to speak with?
If you a
📅
WO-01300124 - Inspection - Boston - Atrius Health - Kenmore
Nov 17, 2025 9:00am – 5:00pm
Work Order: WO-01300124
Account: Atrius Health
Customer Case Number:
Location: Atrius Health - Kenmore
Address: 133 Brookline Ave, Boston, MA 02215
Manufacturer:
Model #:
Serial #:
Contact Name: Dave Maloney
Contact Phone: 617-421-5983
Contact Email: dave_maloney@atriushealth.org
Due Date: 10/31
Timeline
📞
Case Linked Aug 28, 1:00 AM
Case Number:00522777
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
Work Order Created Aug 28, 10:47 AM
Work Order:WO-01300124
Type:Inspection
Priority:PSM
📅
Status: Ready for Scheduling by Sherry ReichAug 28, 10:56 AM
From:Entered
To:Ready for Scheduling
Duration in Previous:9m
👷
▶
2
Technician Assigned Aug 28, 4:26 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:5h 29m
⏳3.9 business days
📅
▶
2
Dispatch Scheduled Sep 2, 8:10 AM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Kourtney Smith
From:Assigned
To:Scheduled
Duration in Previous:4d 15h
💵
Expenses Added Sep 2, 8:27 AM
Type:Expenses
Status:Open
Qty:1
🚨40.0 business days
🔧
Status: Tech On Site by Mohamed ShareedOct 27, 2:24 PM
From:Scheduled
To:Tech On Site
Duration in Previous:55d 6h
🚗
Status: Tech Off Site by Mohamed ShareedOct 27, 7:30 PM
From:Tech On Site
To:Tech Off Site
Duration in Previous:5h 6m
⏱️
6x Labor Added Oct 27, 7:38 PM
Type:Labor, Travel, Expenses
Status:Open
Qty:3.75, 4.5, 1, 199, 14
🔧
Status: Tech On Site by Mohamed ShareedOct 28, 9:38 AM
From:Tech Off Site
To:Tech On Site
Duration in Previous:14h 7m
⏱️
3x Labor Added Oct 28, 2:18 PM
Type:Labor
Status:Open
Qty:2, 7.5, 2.5
🚗
Status: Tech Off Site by Mohamed ShareedOct 28, 7:58 PM
From:Tech On Site
To:Tech Off Site
Duration in Previous:10h 19m
⏱️
6x Labor Added Oct 28, 8:05 PM
Type:Labor, Travel, Expenses
Status:Open
Qty:1.5, 8.25, 1.25, 15, 14
🔧
Status: Tech On Site by Mohamed ShareedOct 29, 8:16 AM
From:Tech Off Site
To:Tech On Site
Duration in Previous:12h 18m
⏱️
▶
2
3x Labor Added Oct 29, 2:03 PM
3x Labor Added → Labor Added
⏱️
Labor Added
Type:Labor
Status:Open
Qty:1
🚗
Status: Tech Off Site by Mohamed ShareedOct 29, 8:09 PM
From:Tech On Site
To:Tech Off Site
Duration in Previous:11h 52m
⏱️
6x Labor Added Oct 29, 8:20 PM
Type:Labor, Travel, Expenses
Status:Open
Qty:1.25, 8.25, 15, 14
⏱️
2x Labor Added Oct 30, 7:38 AM
Type:Labor
Status:Open
Qty:2, 2.5
🔧
Status: Tech On Site by Mohamed ShareedOct 30, 8:36 AM
From:Tech Off Site
To:Tech On Site
Duration in Previous:12h 27m
⏱️
3x Labor Added Oct 30, 2:05 PM
Type:Labor, Travel
Status:Open
Qty:1.5, 6.5, 53
🚗
Status: Tech Off Site by Mohamed ShareedOct 30, 8:49 PM
From:Tech On Site
To:Tech Off Site
Duration in Previous:12h 13m
🔩
5x Parts Added Oct 30, 9:09 PM
Type:Parts, Labor, Travel, Expenses
Status:Open
Qty:2, 1.5, 4.5, 15
🔄
Status: Reschedule by Shawn RogersOct 31, 8:13 AM
From:Tech Off Site
To:Reschedule
Duration in Previous:11h 23m
🗓️
▶
2
Status: Scheduled Oct 31, 4:57 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2025-11-17T14:00:00.000+0000
⏳0.9 business days
💵
Expenses Added Nov 2, 12:38 PM
Type:Expenses
Status:Open
Qty:1
🚨12.0 business days
⏱️
4x Labor Added Nov 18, 4:50 PM
Type:Labor
Status:Open
Qty:2, 6, 2.5
⏱️
▶
2
2x Labor Added Nov 18, 10:21 PM
2x Labor Added → Status: Completed
✔️
Status: Completed by Nick O'Neill
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:18d 6h, 0m
⏳2.2 business days
📄
▶
2
Status: Ready to Bill Nov 20, 12:05 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:2m
⏳2.0 business days
🧾
Invoice Created Nov 21, 4:34 PM
Invoice Number:SM-247057
Bottlenecks
Assigned
Duration: 3.4 business days (threshold: 4.0 business hours)
Exceeded by 2.9 business days
Scheduled
Duration: 40.0 business days (threshold: 2.0 business days)
Exceeded by 38.0 business days
Tech On Site
Duration: 1.0 business days (threshold: 1.0 business days)
Exceeded by 0.2 business hours
Tech On Site
Duration: 1.1 business days (threshold: 1.0 business days)
Exceeded by 0.8 business hours
Scheduled
Duration: 12.8 business days (threshold: 2.0 business days)
Exceeded by 10.8 business days
Closed
Duration: 2.0 business days (threshold: 1.0 business days)