6/26/26 NatoshaB - added assets that were PMd to work performed notes & updated status to RTB.
6/23/26 DPatton - Temas msg to NB regarding billing from Sept 2025 (this account was on a credit hold - work performed 9/2025)
6/18/2026 Sramen - see chatter
6/5 KKelch sent chatter to YCampos: @[Yecenia Campos] Hi Yecenia, does this need to be scheduled for a FSE to complete? CC: @[Christopher Womack] @[Craig Dempsey]
BILLING REVIEW - CONTACT LO/NB before invoicing. Need to confirm PO.
Quote wasn't sent for HYDRAULIC CYLINDER ASSEMBLY - $1,706. Account is already on Hold due to past due payment.
9/17/25 CDempsey- contacting MM for status.
9/17 KKelch- FSE had placed this parts order preventatively due to size of site, he believes that he will be able to begin these PMs with the parts he has in stock, customer is aware of this and is ok with Chris and Darrell beginning these PMs prior to having all the parts ordered. Sent teams message to SUP CDempsey to see if he can get an update on this parts order
8/28 KHardison, Please schedule with WO-01300209
🔧Work Performed
Annual PM: Powered Cot (40)
6500 POWERPRO - 060440423
6500 POWERPRO - 070739203
6500 POWERPRO - 101040799
6500 POWERPRO - 100740653
6500 POWERPRO - 060739677
6500 POWERPRO - 060239578
6500 POWERPRO - 090140950
6500 POWERPRO - 100841095
6500 POWERPRO - 100841096
6500 POWERPRO - 070841463
6500 POWERPRO - 100840658
6500 POWERPRO - 091139220
6500 POWERPRO - 060340469
6500 POWERPRO - 060639648
6500 POWERPRO - 080840812
6500 POWERPRO - 080840809
6500 POWERPRO - 061141033
6500 POWERPRO - 080941294
6500 POWERPRO - 081140040
6500 POWERPRO - 100841094
6500 POWERPRO - 101040444
6500 POWERPRO - 111240516
6500 POWERPRO - 140239327
6500 POWERPRO - 090940676
6500 POWERPRO - 060239087
6500 POWERPRO - 180840077
6500 POWERPRO - 100841075
6500 POWERPRO - 100841082
6500 POWERPRO - 081041457
6506 POWERPRO - 100740652
6506 POWERPRO - 071040317
6506 POWERPRO - 161239492
6506 POWERPRO - 1904003500512
6506 POWERPRO - 060139774
6506 POWERPRO - 160541621
6506 POWERPRO - 1809003500368
POWER PRO - 110541190
POWER PRO - 180539906
POWER PRO - 100740648
POWER PRO - 060239088; Manual Fastener (42)
6370 SERIES RAIL FASTENER - M-26
6370 SERIES RAIL FASTENER - 080940936
6370 SERIES RAIL FASTENER - 131241270
6370 SERIES RAIL FASTENER - 070439703
6370 SERIES RAIL FASTENER - 160339995
6370 SERIES RAIL FASTENER - 141141220
6370 SERIES RAIL FASTENER - 081039228
MODEL 175 - 10N-173910
6370 SERIES RAIL FASTENER - 140740620
6370 SERIES RAIL FASTENER - XXXX39612
6370 SERIES RAIL FASTENER - M-42
6370 SERIES RAIL FASTENER - M-43
6370 SERIES RAIL FASTENER - 100839462
6370 SERIES RAIL FASTENER - 081240793
6370 SERIES RAIL FASTENER - 110540503
6370 SERIES RAIL FASTENER - M-60
6392 PERFORMANCE-LOAD - 2017000800070
6370 SERIES RAIL FASTENER - M-52
6370 SERIES RAIL FASTENER - 050940259
6370 SERIES RAIL FASTENER - 201700800688
6370 SERIES RAIL FASTENER - 140141032
6370 SERIES RAIL FASTENER - XXXX40537
6370 SERIES RAIL FASTENER - 120339138
6370 SERIES RAIL FASTENER - 061240991
6370 SERIES RAIL FASTENER - M-40
6370 SERIES RAIL FASTENER - XXXX39042
6370 SERIES RAIL FASTENER - 130241260
6370 SERIES RAIL FASTENER - 111039711
6370 SERIES RAIL FASTENER - 160239554
6370 SERIES RAIL FASTENER - M43
6370 SERIES RAIL FASTENER - 2202004300049
6370 SERIES RAIL FASTENER - 090440182
6370 SERIES RAIL FASTENER - 141039242
6370 SERIES RAIL FASTENER - 168239559
6370 SERIES RAIL FASTENER - XXX139559
6370 SERIES RAIL FASTENER - 081139481
6370 SERIES RAIL FASTENER - 09241018
6370 SERIES RAIL FASTENER - 051240571
6370 SERIES RAIL FASTENER - 071239552
6370 SERIES RAIL FASTENER - 070140116
6370 SERIES RAIL FASTENER - 150741049
6370 SERIES RAIL FASTENER - 160939411; Power-LOAD (3):
6390 POWER-LOAD - 180839542
6390 POWER-LOAD - 1903003400115
6390 POWER-LOAD - 130439042
⚠️Problem Description
Annual PM: Powered Cot (40)
6500 POWERPRO - 060440423
6500 POWERPRO - 070739203
6500 POWERPRO - 101040799
6500 POWERPRO - 100740653
6500 POWERPRO - 060739677
6500 POWERPRO - 060239578
6500 POWERPRO - 090140950
6500 POWERPRO - 100841095
6500 POWERPRO - 100841096
6500 POWERPRO - 070841463
6500 POWERPRO - 100840658
6500 POWERPRO - 091139220
6500 POWERPRO - 060340469
6500 POWERPRO - 060639648
6500 POWERPRO - 080840812
6500 POWERPRO - 080840809
6500 POWERPRO - 061141033
6500 POWERPRO - 080941294
6500 POWERPRO - 081140040
6500 POWERPRO - 100841094
6500 POWERPRO - 101040444
6500 POWERPRO - 111240516
6500 POWERPRO - 140239327
6500 POWERPRO - 090940676
6500 POWERPRO - 060239087
6500 POWERPRO - 180840077
6500 POWERPRO - 100841075
6500 POWERPRO - 100841082
6500 POWERPRO - 081041457
6506 POWERPRO - 100740652
6506 POWERPRO - 071040317
6506 POWERPRO - 161239492
6506 POWERPRO - 1904003500512
6506 POWERPRO - 060139774
6506 POWERPRO - 160541621
6506 POWERPRO - 1809003500368
POWER PRO - 110541190
POWER PRO - 180539906
POWER PRO - 100740648
POWER PRO - 060239088; Manual Fastener (42)
6370 SERIES RAIL FASTENER - M-26
6370 SERIES RAIL FASTENER - 080940936
6370 SERIES RAIL FASTENER - 131241270
6370 SERIES RAIL FASTENER - 070439703
6370 SERIES RAIL FASTENER - 160339995
6370 SERIES RAIL FASTENER - 141141220
6370 SERIES RAIL FASTENER - 081039228
MODEL 175 - 10N-173910
6370 SERIES RAIL FASTENER - 140740620
6370 SERIES RAIL FASTENER - XXXX39612
6370 SERIES RAIL FASTENER - M-42
6370 SERIES RAIL FASTENER - M-43
6370 SERIES RAIL FASTENER - 100839462
6370 SERIES RAIL FASTENER - 081240793
6370 SERIES RAIL FASTENER - 110540503
6370 SERIES RAIL FASTENER - M-60
6392 PERFORMANCE-LOAD - 2017000800070
6370 SERIES RAIL FASTENER - M-52
6370 SERIES RAIL FASTENER - 050940259
6370 SERIES RAIL FASTENER - 201700800688
6370 SERIES RAIL FASTENER - 140141032
6370 SERIES RAIL FASTENER - XXXX40537
6370 SERIES RAIL FASTENER - 120339138
6370 SERIES RAIL FASTENER - 061240991
6370 SERIES RAIL FASTENER - M-40
6370 SERIES RAIL FASTENER - XXXX39042
6370 SERIES RAIL FASTENER - 130241260
6370 SERIES RAIL FASTENER - 111039711
6370 SERIES RAIL FASTENER - 160239554
6370 SERIES RAIL FASTENER - M43
6370 SERIES RAIL FASTENER - 2202004300049
6370 SERIES RAIL FASTENER - 090440182
6370 SERIES RAIL FASTENER - 141039242
6370 SERIES RAIL FASTENER - 168239559
6370 SERIES RAIL FASTENER - XXX139559
6370 SERIES RAIL FASTENER - 081139481
6370 SERIES RAIL FASTENER - 09241018
6370 SERIES RAIL FASTENER - 051240571
6370 SERIES RAIL FASTENER - 071239552
6370 SERIES RAIL FASTENER - 070140116
6370 SERIES RAIL FASTENER - 150741049
6370 SERIES RAIL FASTENER - 160939411; Power-LOAD (3):
6390 POWER-LOAD - 180839542
6390 POWER-LOAD - 1903003400115
6390 POWER-LOAD - 130439042
https://www.ebiotrack.com/inspection.php?iid=29627
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Sep 12, 2025
To: jthomas@medical-jets.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01300210Location: Medical JetsAddress: 505 East US Highway 80 Forney, TX 75126Device: Problem Description: Annual PM
89 PCS
https://www.ebiotrack.com/inspection.php?iid=29627
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Sep 5, 2025
To: jthomas@medical-jets.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01300210Location: Medical JetsAddress: 505 East US Highway 80 Forney, TX 75126Device: Problem Description: Annual PM
89 PCS
https://www.ebiotrack.com/inspection.php?iid=29627
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Aug 29, 2025
To: jthomas@medical-jets.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01300210Location: Medical JetsAddress: 505 East US Highway 80 Forney, TX 75126Device: Problem Description: Annual PM
89 PCS
https://www.ebiotrack.com/inspection.php?iid=29627
Sep 5, 2025 12:07pm
@Kaitlyn Kelch I apologize but I flipped this too soon. Placed back into awaiting parts for now but will try to get this completed asap
Sep 26, 2025 7:25pm
@Christopher Womack This wo should never have gone into a scheduled status since we did not have parts shipped yet. I knew we were pulling the evaluation WO for this location out of awaiting parts but was unaware you would be working on this one as well. If the customer is expecting you on 9/30, please make sure they are aware that you will need to reschedule (or let @Rhea Berry know who you scheduled with so she can make them aware - Rhea is covering while Kaitlyn is OOO this week). I have moved this status back to awaiting parts. I spoke with Kirsten and she said the parts have been ordered and we are just waiting for them to ship. Please let me know if there is anything further I can assist with. Thanks! CC:@Craig Dempsey @David Carvalho
May 6, 2026 12:38pm
@Nancy Suarez Do we need to schedule this with the customer or is there anything else we can do to assist with this WO being closed? CC: @Christopher Womack @Craig Dempsey @David Carvalho
Jun 5, 2026 1:42pm
@Yecenia Campos Hi Yecenia, does this need to be scheduled for a FSE to complete? CC: @Christopher Womack @Craig Dempsey
Timeline
📞
▶
2
Case Linked Aug 28, 2:13 PM
Case Linked → Work Order Created
📋
Work Order Created
Work Order:WO-01300210
Type:Preventive Maintenance
Priority:PSM
📅
Status: Ready for Scheduling by Kimberly HardisonAug 28, 2:20 PM
From:Entered
To:Ready for Scheduling
Duration in Previous:2m
👷
▶
2
Technician Assigned Aug 28, 2:36 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:15m
📦
▶
2
Parts Requested Aug 28, 5:46 PM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Christopher Womack
From:Assigned
To:Awaiting Parts
Duration in Previous:3h 10m
⚠️5.8 business days
📅
Status: Ready for Scheduling by Kirsten WallsSep 5, 11:41 AM
From:Awaiting Parts
To:Ready for Scheduling
Duration in Previous:7d 17h
👷
▶
2
Technician Assigned Sep 5, 11:58 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:17m
📦
Status: Awaiting Parts by Kirsten WallsSep 5, 12:06 PM
From:Assigned
To:Awaiting Parts
Duration in Previous:7m
🚨10.1 business days
⏱️
11x Labor Added Sep 19, 1:01 AM
Type:Labor, Travel
Status:Open
Qty:0.5, 1.5, 2, 26
⏱️
▶
2
35x Labor Added Sep 19, 1:07 AM
35x Labor Added → Status: 05-Tech-Off-Site
📋
Status: 05-Tech-Off-Site by Ben Saur
From:Awaiting Parts
To:05-Tech-Off-Site
Duration in Previous:13d 13h
⏱️
12x Labor Added Sep 19, 6:29 PM
Type:Labor, Travel, Parts
Status:Open
Qty:1.5, 0.5, 26, 16
⏱️
▶
2
37x Labor Added Sep 19, 10:21 PM
37x Labor Added → Status: Reschedule
🔄
Status: Reschedule by Christopher Womack
From:05-Tech-Off-Site
To:Reschedule
Duration in Previous:21h 15m
💵
2x Expenses Added Sep 19, 10:37 PM
Type:Expenses
Status:Open
Qty:1
⏳1.2 business days
📅
▶
2
Dispatch Scheduled Sep 22, 9:00 AM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Kaitlyn Kelch
From:Reschedule
To:Scheduled
Duration in Previous:2d 10h
📅
Dispatch Scheduled by Kaitlyn KelchSep 22, 12:47 PM