Q-00029861
Inspection: PM
https://www.ebiotrack.com/inspection.php?iid=29833
Stair chair
Ferno- model 59T ez-glide 352199
Junkin safety Stair Chair
Ferno 35-P cot
SN L682042
Ferno Model 28
SN 36542
Stryker Model 6082 MX pro R3
SN 100940404
10/26/25 DPattn - mileage not calculating correctly (not calculating actual mileage)
One stair chair not calculating.
9/22/2025 Left Logged email confirming re-schedule for Wednesday 9/24/2025 between 8-10am. Tech: Note from previous email: Please come in entrance number one and drive around back of the school. You will see the Medic inside a fenced in area. Pull in the open gate and park beside my Jeep Gladiator and come in the man door by the overhead door. I will have it unlocked for you.
9/17/2025 CRamen left a vm for Chad that tech called off and will call back to re-schedule. Also logged email
9/9/25 RCook- Updated end time to reflect correct amount of time needed onsite.
9/4/2025 Left Logged email confirming schedule for Wednesday 9/17/2025 between 8-10am. Tech: Please come in entrance number one and drive around back of the school. You will see the Medic inside a fenced in area. Pull in the open gate and park beside my Jeep Gladiator and come in the man door by the overhead door. I will have it unlocked for you.
9/3/2025 Left a vm for Chad to return call to schedule for Wednesday 9/17/2025 between 8-10am. Placeholder set
🔧Work Performed
Completed pm services
🔍Technician Findings
6 pieces of equipment in need of preventative maintenance service
⚠️Problem Description
Q-00029861
Inspection: PM
https://www.ebiotrack.com/inspection.php?iid=29833
Stair chair
Ferno- model 59T ez-glide 352199
Junkin safety Stair Chair
Ferno 35-P cot
SN L682042
Ferno Model 28
SN 36542
Stryker Model 6082 MX pro R3
SN 100940404
Timeline
📞
Case Linked Sep 3, 9:56 AM
Case Number:00524075
Subject:L2 Review
Status:Closed
📋
▶
2
Work Order Created Sep 3, 11:13 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Sep 3, 6:03 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:6h 49m
🗓️
▶
2
Status: Scheduled Sep 4, 8:23 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Charles Ramen
Scheduled For:2025-09-17T13:00:00.000+0000
⚠️9.0 business days
📅
Dispatch Scheduled by Charles RamenSep 16, 4:34 PM
Scheduled For:2025-09-17T12:00:00.000+0000
🔄
Status: Reschedule by Charles RamenSep 17, 8:44 AM
From:Scheduled
To:Reschedule
Duration in Previous:13d 0h
⏳4.0 business days
📅
▶
2
Dispatch Scheduled Sep 22, 2:46 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Charles Ramen
From:Reschedule
To:Scheduled
Duration in Previous:5d 6h
⏳3.0 business days
⏱️
▶
2
10x Labor Added Sep 24, 10:42 PM
10x Labor Added → Status: 04-Scheduled
📋
Status: 04-Scheduled by Ben Saur
From:Scheduled
To:04-Scheduled
Duration in Previous:2d 7h
✔️
▶
2
Status: Completed Sep 24, 10:48 PM
Status: Completed → Status: Closed
🏁
Status: Closed by Bruce Rafferty
From:Completed
To:Closed
Duration in Previous:3m
⏳2.1 business days
💵
Status: Billing Review by Diane PattonSep 26, 11:40 AM
From:Closed
To:Billing Review
Duration in Previous:1d 12h
🚨47.0 business days
📄
▶
2
Status: Ready to Bill Dec 5, 6:42 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
⏳4.7 business days
🧾
Invoice Created Dec 11, 12:14 PM
Invoice Number:SM-248442
Bottlenecks
Assigned
Duration: 1.2 business days (threshold: 4.0 business hours)
Exceeded by 5.9 business hours
Scheduled
Duration: 10.0 business days (threshold: 2.0 business days)
Exceeded by 8.0 business days
Reschedule
Duration: 4.0 business days (threshold: 2.0 business days)
Exceeded by 2.0 business days
Scheduled
Duration: 3.0 business days (threshold: 2.0 business days)
Exceeded by 7.9 business hours
Closed
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Billing Review
Duration: 47.0 business days (threshold: 2.0 business days)