Follow up to WO-01294247
Inspection #: 28991
Asset ID: 13264489
Model: Welch Allyn, Inc. - 7670-01
Notes: Out of tolerance. Parts Needed- Emsar to follow up with quote for needed replacement part. Unit is out of calibration. Recommend replacement.
Shipping hot swap to site -
Welch Allyn, Inc. - 7670-01
ASSET ID:-13254045
SN: 250529084830
Shipment Tracking Number
1Z01E3E70391560100
- Delivered 09/22/2025
Expected back for repair:
Welch Allyn, Inc. - 7670-01
Asset ID#: 13264489
S/N: 200414091155
RMA Tracking Number
1Z01E3E79091617716
___
Replacing device and accessories
🔍Technician Findings
hot swap requested
⚠️Problem Description
Follow up to WO-01294247
Inspection #: 28991
Asset ID: 13264489
Model: Welch Allyn, Inc. - 7670-01
Notes: Out of tolerance. Parts Needed- Emsar to follow up with quote for needed replacement part. Unit is out of calibration. Recommend replacement.
https://www.ebiotrack.com/workorder.php?wo=68097
📄Description
SPHYG, ANEROID WALL GAUGE W/AD LT CUFF WA 7670-01
Oak Street Health’s Consigned Inventory
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Mar 16, 2026
To: todd.maurer@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01303526Location: Oak Street Health - Kalamazoo, MIAddress: 1663 S. Westnedge Ave. Kalamazoo, MI 49008Device: Problem Description: Follow up to WO-01294247
Inspection #: 28991
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Mar 9, 2026
To: todd.maurer@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01303526Location: Oak Street Health - Kalamazoo, MIAddress: 1663 S. Westnedge Ave. Kalamazoo, MI 49008Device: Problem Description: Follow up to WO-01294247
Inspection #: 28991
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Mar 2, 2026
To: todd.maurer@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01303526Location: Oak Street Health - Kalamazoo, MIAddress: 1663 S. Westnedge Ave. Kalamazoo, MI 49008Device: Problem Description: Follow up to WO-01294247
Inspection #: 28991
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Feb 23, 2026
To: todd.maurer@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01303526Location: Oak Street Health - Kalamazoo, MIAddress: 1663 S. Westnedge Ave. Kalamazoo, MI 49008Device: Problem Description: Follow up to WO-01294247
Inspection #: 28991
To: todd.maurer@oakstreethealth.com
CC:
BCC: ryan.schwochow@emsar.com
Attachment: ShippingLabel_0001_1Z01E3E79091617716 (1).pdf
Subject: Depot Repair - Awaiting Equipment - Response Required - WO-01303526
Body:
Dear Customer,
We hope this message finds you well. This is a friendly reminder that we are still awaiting the return of your equipment for repair at our depot. To make the process as seamless as possible, we previously sent a box, packing materials, a
To: todd.maurer@oakstreethealth.com
CC:
BCC: ryan.schwochow@emsar.com
Attachment: Part_Order_Shipment_Ticket_00081493_9-18-2025 8-16 AM (1).pdf, ShippingLabel_0001_1Z01E3E79091617716.pdf
Subject: Depot Repair - Awaiting Equipment - Response Required - WO-01303526
Body:
Dear Customer,
We hope this message finds you well. This is a friendly reminder that we are still awaiting the return of your equipment for repair at our depot. To make the process as seamless
Jun 4, 2026 12:15am
@Ryan Schwochow Is there an update on this work order?
Timeline
📞
Case Linked Sep 9, 9:53 AM
Case Number:00525547
Subject:Follow up to WO-01294247
Status:Closed
📋
▶
3
Work Order Created Sep 10, 8:46 AM
Work Order Created → Parts Requested → Status: Awaiting Parts
📦
Parts Requested
Order:00081493
Status:Closed
📦
Status: Awaiting Parts by Wendy Argueta
From:Entered
To:Awaiting Parts
Duration in Previous:1m
⚠️7.0 business days
💵
▶
4
Expenses Added Sep 18, 2:49 PM
Expenses Added → Parts Requested → Parts Added → Status: Reschedule
📦
Parts Requested
Order:00081997
Status:Canceled
🔩
Parts Added
Type:Parts
Status:Open
Qty:1
🔄
Status: Reschedule by Brittany Peters
From:Awaiting Parts
To:Reschedule
Duration in Previous:8d 6h
⚠️5.0 business days
⏸️
Status: On Hold by Ryan SchwochowSep 24, 11:55 AM
From:Reschedule
To:On Hold
Duration in Previous:5d 21h
🚨101.0 business days
📦
▶
2
Parts Requested Feb 23, 10:27 AM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Ryan Schwochow
From:On Hold
To:Awaiting Parts
Duration in Previous:151d 23h
🚨19.0 business days
💵
▶
2
2x Expenses Added Mar 19, 8:39 AM
2x Expenses Added → Status: Reschedule
🔄
Status: Reschedule by John Rolston
From:Awaiting Parts
To:Reschedule
Duration in Previous:23d 21h
🚨15.0 business days
🔩
▶
3
3x Parts Added Apr 8, 9:26 AM
3x Parts Added → Technician Assigned → Status: Assigned
👷
Technician Assigned by Ryan Schwochow
Technician:Ryan Schwochow
👷
Status: Assigned by Ryan Schwochow
From:Reschedule
To:Assigned
Duration in Previous:20d 0h
🚨41.0 business days
✔️
Status: Completed by Ryan SchwochowJun 4, 8:08 AM
From:Assigned, Completed
To:Completed, Closed
Duration in Previous:56d 22h, 0m
⏳2.0 business days
📄
Status: Ready to Bill by Diane PattonJun 5, 1:39 PM
From:Closed
To:Ready to Bill
Duration in Previous:1d 5h
🚨18.0 business days
📨
Status: Invoice Pending by Diane PattonJul 1, 4:39 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:26d 2h
🧾
▶
2
Invoice Created Jul 1, 4:45 PM
Invoice Created → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:6m
Bottlenecks
Awaiting Parts
Duration: 7.0 business days (threshold: 3.0 business days)
Exceeded by 4.0 business days
Reschedule
Duration: 4.6 business days (threshold: 2.0 business days)
Exceeded by 2.6 business days
Awaiting Parts
Duration: 19.0 business days (threshold: 3.0 business days)
Exceeded by 16.0 business days
Reschedule
Duration: 15.0 business days (threshold: 2.0 business days)
Exceeded by 13.0 business days
Assigned
Duration: 41.0 business days (threshold: 4.0 business hours)
Exceeded by 40.5 business days
Closed
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Ready to Bill
Duration: 17.8 business days (threshold: 1.0 business days)