Annual Equipment PM
3 Pcs
PM Service PLEASE COMPLETE PM FORM FOR EACH PIECE OF EQUIPMENT General Patient Lift: https://form.jotform.com/241965569287071 Therapeutic Tub: https://form.jotform.com/251747256160154
https://www.ebiotrack.com/inspection.php?iid=29744
Priority
Standard
Origin
Email
Reason
New Case
Contact
10804 North Rd House Supervisor Please call, do not email unless no answer
10/13 KSmith -- Scheduled for 11/18 with Tracy. 9-11am
🔧Work Performed
3 lifts failed inspection. See notes on inspection report. PM/inspection complete
🔍Technician Findings
3 lifts on site.
⚠️Problem Description
Annual Equipment PM
3 Pcs
PM Service PLEASE COMPLETE PM FORM FOR EACH PIECE OF EQUIPMENT General Patient Lift: https://form.jotform.com/241965569287071 Therapeutic Tub: https://form.jotform.com/251747256160154
https://www.ebiotrack.com/inspection.php?iid=29744
📋
Outbound to +17165324632
Completed Oct 13, 2025
Scheduled for 11/18 with Tracy. 9-11am
📋
Outbound to +17165324632
Completed Oct 13, 2025
Called site was could not hear anyone when call was picked up. Will try again later.
📅
WO-01303599 - Preventive Maintenance - Perrysburg - Perrysburg Community Home North Rd
Nov 18, 2025 10:00am – 1:00pm
Work Order: WO-01303599
Account: Western NY Department of Developmental Disabilities
Customer Case Number:
Location: Perrysburg Community Home North Rd
Address: 10804 North Rd, Perrysburg, NY 14129
Manufacturer:
Model #:
Serial #:
Contact Name: 10804 North Rd House Supervisor Please call, do not
JPG
Maxi Sky 2
Nov 18, 2025
Timeline
📞
Case Linked Sep 9, 11:12 PM
Case Number:00525853
Subject:eBiotrack - Automated New Inspection Created.
Status:Closed
📋
Work Order Created Sep 10, 11:20 AM
Work Order:WO-01303599
Type:Preventive Maintenance
Priority:PSM
📅
Status: Ready for Scheduling by Kimberly HardisonSep 10, 11:25 AM
From:Entered
To:Ready for Scheduling
Duration in Previous:5m
🚨24.0 business days
👷
▶
2
Technician Assigned Oct 13, 1:41 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:33d 2h
🗓️
▶
2
Status: Scheduled Oct 13, 3:50 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2025-11-18T15:00:00.000+0000
🚨27.0 business days
🔧
Status: Tech On Site by Erwin ForsterNov 18, 11:09 AM
From:Scheduled
To:Tech On Site
Duration in Previous:35d 20h
✔️
Status: Completed by Erwin ForsterNov 18, 12:46 PM
From:Tech On Site
To:Completed
Duration in Previous:1h 37m
⏱️
4x Labor Added Nov 18, 6:12 PM
Type:Labor, Travel, Expenses
Status:Open
Qty:2.1666666666667, 1.6666666666667, 109
🏁
Status: Closed by Erwin ForsterNov 18, 6:37 PM
From:Completed
To:Closed
Duration in Previous:5h 50m
⏳3.7 business days
📄
Status: Ready to Bill by Diane PattonNov 21, 9:22 AM
From:Closed
To:Ready to Bill
Duration in Previous:2d 14h
⏳1.0 business days
📨
▶
2
Status: Invoice Pending Nov 22, 1:50 PM
Status: Invoice Pending → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
⏳1.0 business days
🧾
Invoice Created Nov 24, 1:02 PM
Invoice Number:SM-247386
Bottlenecks
Ready for Scheduling
Duration: 24.0 business days (threshold: 1.0 business days)
Exceeded by 23.0 business days
Scheduled
Duration: 26.5 business days (threshold: 2.0 business days)
Exceeded by 24.5 business days
Closed
Duration: 3.0 business days (threshold: 1.0 business days)