12/4/25 SReich - Per a vm on case 00548818, spoke to the customer and updated the POC on this WO. Changed due date and placing in RFS.
10/13 KKelch placed on hold due to 3 failed attempts to schedule
10/8 KKelch sent Imelda an email for scheduling
9/22 KKelch sent Imelda an email for scheduling
9/15 KKelch called Imelda to schedule for 10/23 between 9 and 10 am. Left VM, sent email.
🔧Work Performed
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
🔍Technician Findings
one bulb was out
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
36 pieces
https://www.ebiotrack.com/inspection.php?iid=29966
📧
Email:Re:EMSAR Request for service at CareNow - Arboretum-Gateway 24747
Completed Dec 4, 2025
From: Torye.Bolt@hcahealthcare.com
To: kaitlyn.kelch@emsar.com
Hi there! Yes, that works great for me. Thank you, Torye BoltCenter Manager | Austin Market CareNow Urgent CareHCA Healthcare10001 Research BlvdAustin, Texas 78759P 512-993-3270 | F 512-993-3275CareNow.com | HCAHealthcare.comLeader, Motivated, Innovative From: Kaitlyn Kelch <kaitlyn.kelch@emsar.com> Sent: Thursday, December 4, 2025 10:08 AMTo: Bolt Torye <Torye.Bolt@hcahealthcare.com>Subject: {EXTERNAL} Re: EMSAR Request for s
📧
Email:Re: EMSAR Request for service at CareNow - Arboretum-Gateway 24747
Completed Dec 4, 2025
From: kaitlyn.kelch@emsar.com
To: Torye.Bolt@hcahealthcare.com
Hi Torye,
I was actually just calling your office haha. But Anthony can be there on Wednesday with arrival time between 9 and 11 am if that works for you.
Thank you, Kaitlyn KelchAccount Service Coordinator I-West District(937) 741-4389kaitlyn.kelch@emsar.comwww.emsar.comDisclaimer: The information in this e-mail is confidential and may be legally privileged; it is intended solely for the addressee. If you have received this c
📋
Outbound to +15126362673
Completed Dec 4, 2025
Called Torye and added her as the POC, placing WO in RFS.
📧
Email: EMSAR Request for service at CareNow - Arboretum-Gateway 24747
Completed Oct 8, 2025
To: imelda.velasquez@hcahealthcare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CareNow - Arboretum-Gateway 24747
Body:
Hi Imelda Velasquez,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CareNow - Arboretum-Gateway 24747. We’d like to schedule the inspection to ensure everything is in compliance and functioning properly.
We currently have availability on 10/27 with an arrival window between
📧
Email: EMSAR Request for service at CareNow - Arboretum-Gateway 24747
Completed Sep 22, 2025
To: imelda.velasquez@hcahealthcare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CareNow - Arboretum-Gateway 24747
Body:
Hi Imelda Velasquez,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CareNow - Arboretum-Gateway 24747. This inspection is due in October, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 10/1 with
📧
Email: EMSAR Request for service at CareNow - Arboretum-Gateway 24747
Completed Sep 15, 2025
To: imelda.velasquez@hcahealthcare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CareNow - Arboretum-Gateway 24747
Body:
Hi Imelda Velasquez,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CareNow - Arboretum-Gateway 24747. This inspection is due in October, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 10/23 with
📋
Outbound to +15125929332
Completed Sep 15, 2025
9/15 KKelch called Imelda to schedule for 10/23 between 9 and 10 am. Left VM, sent email.