Follow-up to WO-01285392
Model: Burdick - ELI 250c Notes: UNIT REQUIRES NEW PRINT HEAD. THE IMAGE IS EXTREMELY FADED, AND GETS WORSE AFTER MULTIPLE PRINTS. Intermittent failure
Shipping to site:
Burdick - ELI 280
Asset ID#: 13046007
S/N: 124170000648
Shipment Tracking Number
1Z01E3E70294077488
- Delivered - 09/29/2025
Expected back for repair:
Burdick - ELI 250c
Asset ID#: 12946998
S/N: 115270262378
RMA Tracking Number
1Z01E3E79092825098
- Shipper created a label, UPS has not received the package yet.
_____
This center is now officially closed, and all items have been removed. As we were unable to locate an EKG machine, please close the swap out for WO-01305596.
🔍Technician Findings
Hot Swap Requested
⚠️Problem Description
Follow-up to WO-01285392
Burdick - ELI 250c
Asset ID#: 12946998
S/N: 115270262378
Notes: UNIT REQUIRES NEW PRINT HEAD. THE IMAGE IS EXTREMELY FADED, AND GETS WORSE AFTER MULTIPLE PRINTS. Intermittent failure
https://www.ebiotrack.com/workorder.php?wo=68378
📄Description
ECG, BURDICK 280 INTERP 200 ECG STORAGE AM12/USB/LAN
Oak Street Health’s Consigned Inventory
To: kim.kincade@oakstreethealth.com; angela.little@oakstreethealth.com
CC: inventorymanagement@oakstreethealth.com
BCC:
Attachment: ShippingLabel_0001_1Z01E3E79092825098 (1).pdf
Subject: Depot Repair - Awaiting Equipment - Response Required - WO-01305596
Body:
Dear Customer,
We hope this message finds you well. This is a friendly reminder that we are still awaiting the return of your equipment for repair at our depot. To make the process as seamless as possib
To: kim.kincade@oakstreethealth.com
CC: rick.dillinger@oakstreethealth.com; jonathan.duncan@oakstreethealth.com; angela.little@oakstreethealth.com
BCC:
Attachment: ShippingLabel_0001_1Z01E3E79092825098 (1).pdf
Subject: Depot Repair - Awaiting Equipment - Response Required - WO-01305596
Body:
Dear Customer,
We hope this message finds you well. This is a friendly reminder that we are still awaiting the return of your equipment for repair at our depot. To make t
To: kim.kincade@oakstreethealth.com; Monica.Wells@oakstreethealth.com; karen.wnek@oakstreethealth.com
CC:
BCC: ryan.schwochow@emsar.com
Attachment: ShippingLabel_0001_1Z01E3E79092825098 (1).pdf
Subject: Depot Repair - Awaiting Equipment - Response Required - WO-01305596
Body:
Dear Customer,
We hope this message finds you well. This is a friendly reminder that we are still awaiting the return of your equipment for repair at our depot. To make the process as se
To: kim.kincade@oakstreethealth.com
CC:
BCC: ryan.schwochow@emsar.com
Attachment: Part_Order_Shipment_Ticket_00082147_9-24-2025 12-16 PM (1).pdf, ShippingLabel_0001_1Z01E3E79092825098.pdf
Subject: Depot Repair - Awaiting Equipment - Response Required - WO-01305596
Body:
Dear Customer,
We hope this message finds you well. This is a friendly reminder that we are still awaiting the return of your equipment for repair at our depot. To make the process as seamless
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Sep 22, 2025
To: kim.kincade@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01305596Location: Oak Street Health - Madison St, ILAddress: 3433 W Madison Chicago, IL 60624Device: Problem Description: Follow-up to WO-01285392
Model: Burdick - ELI 250c Not
Timeline
📞
Case Linked Sep 19, 3:25 PM
Case Number:00529010
Subject:Need Quote
Status:Closed
⏳2.0 business days
📋
▶
3
Work Order Created Sep 22, 1:50 PM
Work Order Created → Parts Requested → Status: Awaiting Parts
📦
Parts Requested
Order:00082147
Status:Closed
📦
Status: Awaiting Parts by Wendy Argueta
From:Entered
To:Awaiting Parts
Duration in Previous:0m
⏳4.0 business days
💵
▶
3
2x Expenses Added Sep 25, 3:39 PM
2x Expenses Added → Parts Requested → Status: Reschedule