Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Piedmont Newnan Hospital — 745 Poplar Rd, Newnan GA, 30265
Sep 29, 2025 → Jun 22, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Sep 29 → Oct 2 | Created | ▶ Running | 3 | 3 |
| Oct 2 → Oct 13 | Scheduled | ▶ Running | 6 | 9 |
| Oct 13 → Nov 5 | Ready for Release | ⏸ Paused | 17 | — |
| Nov 5 → Jun 10 | On Hold | ▶ Running | 147 | 156 |
| Jun 10 → Jun 10 | Ready for Release | ⏸ Paused | 0 | — |
| Jun 10 → Jun 18 | On Hold | ▶ Running | 6 | 162 |
| Jun 18 → Jun 20 | Scheduled | ▶ Running | 0 | 162 |
| Jun 20 → Jun 20 | Tech On Site | ▶ Running | 0 | 162 |
06/16/2026 BBallard: Pending the release of H28045991305C. Customer retired equipment.
06/18/2026 Rharris; SN#H28045991305C Andrew S. Crowley Andrew.Crowley@piedmont.org sent email 4/14 stating this device was retired because it was determined that it was not economical to repair, so no repair is needed.
06/10/2026 RArnold - this WO is to be used for the ANR for SN#H28045991305C
04/29/2026 Rharris: Bruce Ballard requested this WO be dispatched to him to consume a part, he has consumed the part and WO was sent back to dispatched for one remaining device to be completed.04/29/2026 Rharris: Bruce Ballard requested this WO be dispatched to him to consume a part, he has consumed the part and WO was sent back to dispatched for one remaining device to be completed.
04/27/2026 MHamersley - called 770-400-2929, spoke to Andy, he replied to email stating, "This device, H28045991305C, was retired because it was determined that it was not economical to repair, so no repair is needed." told Andy that a f/u email was sent to Fady to approve closing work as device retired and he would be sent a form to sign ending his affiliation with this device.
04/27/2026 MHamersley - planner, RHarris, sent f/u email to Cody, cody.locke@piedmont.org, after speaking w/ him, requesting repair status and location of unknown devices, waiting for his response
04/14/2026 RArnold -Emailed customers to see if they wanted to move forward with needed repairs.
H28045856B79F - Needs located
H28045991305C - andrew.crowley@piedmont.org
H28046094DE22 - Fady K to repair?
H280502917CE9 - Needs Repair cody.locke@piedmont.org
04/01/2026 RArnold -Devices still left on case. Continue to reach out to the customer
11/06/2025 MKlose called 404-587-6218; Willie, sent to VM, LVM
11/05/2025 MKlose called 404-587-6218; Willie call went to VM
11/05/2025 EMartin rcvd email from Andrew "Go on ahead and cancel the request. "
11/03/2025 EMartin sent email to andrew.crowley@piedmont.org for update on repair
10/13/2025 EMartin per email from Andrew ". As of right now, they are still wanting to hold off on the repair" for SN# H28045991305C will need to follow up in a few weeks to determine status of device
10/02/2025 EMartin dispatching to FSE to complete with repair
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03267995 | Labor | Open | 1 | $155.00 | Jun 20, 10:26 AM |
| WL-03267996 | Labor | Open | 6 | $237.50 | Jun 20, 10:26 AM |
| WL-03267997 | Labor | Open | 1 | $0.00 | Jun 20, 10:26 AM |
| WL-03267998 | Travel | Open | 140 | $0.00 | Jun 20, 10:26 AM |
| WL-03267999 | Travel | Open | 140 | $0.00 | Jun 20, 10:26 AM |
| WL-03271618 | Labor | Open | - | $38.00 | Jun 24, 9:14 AM |