Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PC
SLA Clock
Per client agreement · Target: Oct 22, 2025
⚠ 202 biz days overdue
▶ Clock Running
Status: Created
Oct 8 → Oct 8, 2025
0 business days (counted)
Running total: 0 of ? biz days used
211d
▶ Clock Running
Status: Logistics
Oct 8 → Aug 16, 2026
211 business days (counted)
Running total: 211 of ? biz days used
Created: Oct 8, 2025
Today
Show SLA Clock Detail (2 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Oct 8 → Oct 8 |
Created |
▶ Running
|
0 |
0 |
| Oct 8 → Aug 16 |
Logistics |
▶ Running
|
211 |
211 |
Created: Oct 8, 2025
Due: Oct 22, 2025 (298 days overdue)
⏱️
0.0d in Entered
Longest Stage
🔄
1 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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Removal of SN CSA-2016014991
Current unit was damaged on site, higi has approved swap out of unit. Need to p/u same day as replacement is delivered.
✅
No Issues
Work order progressed without significant delays
SLA vs Actual Time by Status
💬 Activities, Notes & Communications
⚠️
Problem Description
Removal of SN CSA-2016014991
Current unit was damaged on site, higi has approved swap out of unit. Need to p/u same day as replacement is delivered.
📄
Description
Higi Green Kiosk with 4G installed
Timeline
📞
📋
Work Order:
WO-01308313
Type:
Removal
Priority:
PC
🚚
From:
Entered
To:
Logistics
Duration in Previous:
0m
Bottlenecks
✅ No bottlenecks detected