Shipping HotSwap to site -
Welch Allyn - ProBP 3400
Asset ID#: 13210598
s/n: 100063482625
Shipment Tracking Number - 1Z01E3E70390034814
- Delivered - 10/15/2025
RMA Tracking Number - 1Z01E3E79098467278
_______________________________________________
Site requested new Box and return Label to ship device in for repair -
10 x 10 x 10" Corrugated Box
Outbound 1Z01E3E70399434554
Delivered - 3/23/2026
Return - 1Z01E3E79093778272
- Shipper created a label, UPS has not received the package yet.
⚠️Problem Description
Follow up to WO-01297413
Inspection #: 29328
Welch Allyn - ProBP 3400
Asset ID#: 13343652
S/N: 100078742623
Noticeable physical damage on device It\'s difficult to turn unit on/off. Button is sunken in.
https://www.ebiotrack.com/workorder.php?wo=68882
📄Description
Welch Allyn - ProBP 3400 - Automatic Digital Blood Pressure Monitor - Multiple Sizes Nylon Cuff 23 - 40 cm
Welch Allyn - Oak Street Health Consigned Inventory
To: christopher.davis@oakstreethealth.com
CC: ciarra.letchworth@oakstreethealth.com
BCC: ryan.schwochow@emsar.com
Attachment: Part_Order_Shipment_Ticket_00093047_3-20-2026 3-14 PM.pdf, ShippingLabel_0001_1Z01E3E79093778272.pdf
Subject: Depot Repair - Awaiting Equipment - Response Required - WO-01308935
Body:
Dear Customer,
We hope this message finds you well. This is a friendly reminder that we are still awaiting the return of your equipment for repair at our de
📧
Email: EMSAR - Sending your device in for Depot Repair
Completed Mar 20, 2026
To: christopher.davis@oakstreethealth.com
CC: ciarra.letchworth@oakstreethealth.com
BCC: ryan.schwochow@emsar.com
Attachment: --none--
Subject: EMSAR - Sending your device in for Depot Repair
Body:
Dear Customer,
Thank you for submitting your request for depot repair. We have received your request and will be sending a box, packing material, and a prepaid UPS shipping label to your location. These materials should arrive in the next few days.
Please confirm yo
📧
Email:WO-01308935
Completed Mar 20, 2026
From: ciarra.letchworth@oakstreethealth.com
To: ryan.schwochow@emsar.com
Cc: christopher.davis@oakstreethealth.com
Hey Ryan!
The Hazel Park team has the swap out EKG for workorder WO-01308935; do you mind sending a box and UPS label out to them? The PM, Christopher is cc'd in this email for visibility.
Thank you!
--
Ciarra Letchworth | Cell: 312.835.8536 | Manager, Clinical Operations - Equipment & Facility Management | Treehouse
Oak Street Health | oakstreethealth.co
To: christopher.davis@oakstreethealth.com
CC: inventorymanagement@oakstreethealth.com
BCC:
Attachment: ShippingLabel_0001_1Z01E3E79098467278.pdf, Part_Order_Shipment_Ticket_00083366_10-14-2025 9-51 AM.pdf
Subject: Depot Repair - Awaiting Equipment - Response Required - WO-01308935
Body:
Dear Customer,
We hope this message finds you well. This is a friendly reminder that we are still awaiting the return of your equipment for repair at our depot. To make the pr
To: christopher.davis@oakstreethealth.com; stacy.thompson-myers@oakstreethealth.com
CC:
BCC: ryan.schwochow@emsar.com
Attachment: Part_Order_Shipment_Ticket_00083366_10-14-2025 9-51 AM.pdf, ShippingLabel_0001_1Z01E3E79098467278.pdf
Subject: Depot Repair - Awaiting Equipment - Response Required - WO-01308935
Body:
Dear Customer,
We hope this message finds you well. This is a friendly reminder that we are still awaiting the return of your equipment for repair at
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Oct 13, 2025
To: christopher.davis@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01308935Location: Oak Street Health - Hazel Park, MIAddress: 1142 E 9 Mile Rd Hazel Park, MI 48030Device: Problem Description: Follow up to WO-01297413
Inspection #: 2932
Timeline
📞
Case Linked Oct 10, 12:28 PM
Case Number:00534615
Subject:No quote required
Status:Closed
⏳1.0 business days
📋
▶
3
Work Order Created Oct 13, 7:54 AM
Work Order Created → Parts Requested → Status: Awaiting Parts
📦
Parts Requested
Order:00083366
Status:Closed
📦
Status: Awaiting Parts by Wendy Argueta
From:Entered
To:Awaiting Parts
Duration in Previous:4m
⏳1.0 business days
📦
▶
3
Parts Requested Oct 14, 1:59 PM
Parts Requested → 2x Parts Added → Status: Reschedule
🔩
2x Parts Added
Type:Parts, Expenses
Status:Open
Qty:1
🔄
Status: Reschedule by Keith Canterbury
From:Awaiting Parts
To:Reschedule
Duration in Previous:1d 6h
🚨10.0 business days
⏸️
Status: On Hold by Ryan SchwochowOct 27, 3:43 PM
From:Reschedule
To:On Hold
Duration in Previous:13d 1h
🚨98.0 business days
📦
▶
2
Parts Requested Mar 20, 1:54 PM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Ryan Schwochow
From:On Hold
To:Awaiting Parts
Duration in Previous:143d 22h
🔩
▶
2
2x Parts Added Mar 20, 3:26 PM
2x Parts Added → Status: Reschedule
🔄
Status: Reschedule by Sean Weaver
From:Awaiting Parts
To:Reschedule
Duration in Previous:1h 31m
⚠️8.0 business days
⏸️
Status: On Hold by Ryan SchwochowMar 31, 3:45 PM
From:Reschedule
To:On Hold
Duration in Previous:11d 0h
Bottlenecks
Reschedule
Duration: 9.8 business days (threshold: 2.0 business days)
Exceeded by 7.8 business days
Reschedule
Duration: 7.6 business days (threshold: 2.0 business days)