02/11/2026 Jsackett - Deleted SM-248003, returned WO to Billing Correction for Update + Rebill direct to Stony Brook.
10/16 KSmith -- Scheduled for 12/1 with Cherrell
10/16 KSmith -- Per Kerri, need to schedule with Cherrel and Victor
Tarsia, Victor <Victor.Tarsia@stonybrookmedicine.edu>
10/16 KSmith -- Sent email to schedule for 12/1
🔧Work Performed
Completed annual inspection. All work documented in ebiotrack S.O #: 2860538-22658-30652.
🔍Technician Findings
Completed annual inspection. All work documented in ebiotrack S.O #: 2860538-22658-30652.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 32
https://www.ebiotrack.com/inspection.php?iid=30652
📧
Email:Re: SB CPMP Immediate Care -- EMSAR Inspection -- WO-0130900
Completed Oct 16, 2025
From: Cherrel.Gaston@stonybrookmedicine.edu
To: ksmith@emsar.com, Kerri.Reino@stonybrookmedicine.edu
Cc: Victor.Tarsia@stonybrookmedicine.edu
Thank you!
Cherrel Gaston, MSN, RN
Ambulatory Nurse Manager
Immediate Care | Emergency Medicine
SB Clinical Practice Management Plan
500 Commack Rd, Suite 109, Entrance H
Commack, NY 11725
Office: (934)213-5480
Fax: (631)638-4455
Mobile: (631)620-1218
________________________________
From: Kourtney Smith <ksmith@emsar.com>
Sent: Thursda
📧
Email:Re: SB CPMP Immediate Care -- EMSAR Inspection -- WO-0130900
Completed Oct 16, 2025
From: Cherrel.Gaston@stonybrookmedicine.edu
To: Kerri.Reino@stonybrookmedicine.edu, ksmith@emsar.com
Cc: Victor.Tarsia@stonybrookmedicine.edu
Good Afternoon Kourtney,
Yes, Monday December 1st works for me. Are you able to provide me with an estimated time frame?
Thank You,
Cherrel Gaston, MSN, RN
Ambulatory Nurse Manager
Immediate Care | Emergency Medicine
SB Clinical Practice Management Plan
500 Commack Rd, Suite 109, Entrance H
Commack, NY 11725
Office: (934)213-5480
Fax: (631
📧
Email:RE: SB CPMP Immediate Care -- EMSAR Inspection -- WO-0130900
Completed Oct 16, 2025
From: Kerri.Reino@stonybrookmedicine.edu
To: ksmith@emsar.com
Cc: Cherrel.Gaston@stonybrookmedicine.edu, Victor.Tarsia@stonybrookmedicine.edu
Good afternoon Kourtney,
Thank you for reaching out regarding the upcoming pyxis inspection.
Kindly include Cherrel & Vic and myself.
Cherrel can help you with the scheduling.
Thanks!
From: Kourtney Smith <ksmith@emsar.com>
Sent: Thursday, October 16, 2025 11:27 AM
To: Reino, Kerri <Kerri.Reino@stonybrookmedicine.ed
📧
Email: SB CPMP Immediate Care -- EMSAR Inspection -- WO-0130900
Completed Oct 16, 2025
To: kerri.reino@stonybrookmedicine.edu
CC:
BCC:
Attachment: --none--
Subject: SB CPMP Immediate Care -- EMSAR Inspection -- WO-0130900
Body:
Hi Kerri,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at SB CPMP Immediate Care located at 500 Commack Rd, Ste 109?
If not, would you have the contact information of the person I need to speak with?
If you are the correct person:
Apr 30, 2026 3:47pm
@Dylan Nakoff @Mark Joseph Hey team, the PO has been added to the WO and the hard copy is attached as well.
📅
WO-01309000 - Inspection - Commack - SB CPMP Immediate Care
Dec 1, 2025 10:00am – 1:00pm
Work Order: WO-01309000
Account: Concordance Healthcare Solutions
Customer Case Number:
Location: SB CPMP Immediate Care
Address: 500 Commack Rd. Ste 109, Commack, NY 11725
Manufacturer:
Model #:
Serial #:
Contact Name: Kerri Reino
Contact Phone:
Contact Email: kerri.reino@stonybrookmedicine.ed
PDF
PO 82595 CSA EMSAR Q-00034023-EMD-Immediate Care -Commack
Apr 30, 2026
Timeline
📞
Case Linked Oct 12, 7:00 AM
Case Number:00534804
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Oct 13, 10:32 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Shelby Robinson
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳4.0 business days
👷
▶
2
Technician Assigned Oct 16, 11:25 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:3d 0h
🗓️
▶
2
Status: Scheduled Oct 16, 12:53 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2025-12-01T15:00:00.000+0000
🚨33.0 business days
🔧
Status: Tech On Site by Mohamed ShareedDec 1, 9:38 AM
From:Scheduled
To:Tech On Site
Duration in Previous:45d 21h
⏱️
▶
2
4x Labor Added Dec 1, 12:31 PM
4x Labor Added → Status: Completed
✔️
Status: Completed by Mohamed Shareed
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:2h 54m, 0m
⏳2.0 business days
📄
Status: Ready to Bill by Diane PattonDec 2, 3:08 PM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:1d 2h, 0m
🚨52.0 business days
💵
Status: Billing Review by Jane SackettFeb 11, 10:38 AM
From:Invoiced, Billing Review
To:Billing Review, Billing Correction Needed
Duration in Previous:70d 19h, 0m
⏳2.0 business days
🏁
Status: Closed by Dylan NakoffFeb 12, 12:56 PM
From:Billing Correction Needed
To:Closed
Duration in Previous:1d 2h
📄
Status: Ready to Bill by Diane PattonFeb 12, 2:07 PM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:1h 10m
🚨56.0 business days
🧾
Invoice Created Apr 30, 3:47 PM
Invoice Number:SM-253734
Bottlenecks
Ready for Scheduling
Duration: 4.0 business days (threshold: 1.0 business days)
Exceeded by 3.0 business days
Scheduled
Duration: 32.9 business days (threshold: 2.0 business days)
Exceeded by 30.9 business days
Closed
Duration: 1.8 business days (threshold: 1.0 business days)