5/23/26 NatoshaB - cancelled due to customer declined PM @time this WO was created. Tech logged service on newer WO-01362473
3/23 KSmith -- Per Ralph, "As for the PM's, we should hold of on for a little while. We are working through this merge with Hackensack. It is a little crazy here right now."
3/23 KSmith -- Followed up with Ralph to see if they would like to schedule service
3/20 KSmith -- No response from Ralph. Teams message to Lauren to see what we should do with all of their WOs
3/16 KSmith -- Followed up with Ralph to see if they would like to schedule service
3/11/26- Per meeting with LOberg on 3/9/26 this WO can be completed as this was entered before the contract expired. Advised ASC to move forward with scheduling. Updated due date.
11/12 KSmith -- Per Lauren O, this can go on hold. They are still working on their contract
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11/3 KSmith -- Checking with Lauren if this should go on hold while JFK works with EMSAR on their contract.
10/14 KSmith -- Per Ralph, "We absolutely know we are due for the PMS. We are in a critical state with our vehicles at this moment. We have over 16 vehicles that are out of service here in the central area so at this point I think we should hold off until we are in a better state."
10/14 KSmith -- Sent email to Ralph to schedule beginning Monday and return until finished on WO-01309182
⚠️Problem Description
Semi-Annual Equipment PM
1 Pc
https://www.ebiotrack.com/inspection.php?iid=30672
Timeline
📞
Case Linked Oct 14, 1:00 AM
Case Number:00535201
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Oct 14, 7:48 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Oct 14, 11:06 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:3h 18m
🚨21.0 business days
⏸️
Status: On Hold by Kourtney SmithNov 12, 8:22 AM
From:Assigned
To:On Hold
Duration in Previous:28d 22h
🚨80.0 business days
🔄
Status: Reschedule by Lauren ObergMar 11, 11:39 AM
From:On Hold
To:Reschedule
Duration in Previous:119d 2h
👷
▶
2
Status: Assigned Mar 12, 10:42 AM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Kourtney Smith
Technician:David Trost
⚠️8.0 business days
⏸️
Status: On Hold by Kourtney SmithMar 23, 3:38 PM
From:Assigned
To:On Hold
Duration in Previous:11d 4h
🚨45.0 business days
🚫
Status: Canceled by Natosha BeierschmittMay 23, 11:49 AM
From:On Hold
To:Canceled
Duration in Previous:60d 20h
Bottlenecks
Assigned
Duration: 21.0 business days (threshold: 4.0 business hours)
Exceeded by 20.5 business days
Assigned
Duration: 8.0 business days (threshold: 4.0 business hours)