11/17/25 AJinerson - Sent email back to Kim Worthy and Kim Jeffers confirming tech visit on 12/1. Asking if any further arrival instructions/requirements needed for this visit.
POC onsite: Kim Jeffers - kim.jeffers@csnf.us
11/17/25 AJinerson - Received email back from POC Kim Worthy confirming tech visit for Monday, 12/1 with eta between 10:30AM - 12:30PM.
POC Onsite: Kim Jeffers - kim.jeffers@csnf.us
11/14/25 AJinerson - Follow up email to POC Kim offering tech visit on Monday, 12/1 with eta between 10:30AM-12:30PM.
10/22/25 RCook- Inspection not due until 12/2025. Updated due date.
10/22/25 AJinerson - Sent email to POC Kim offering tech visit on Tues. 10/28 with eta between 8am-10am.
10/22/25 AJinerson - Called POC Kim to schedule tech visit. Spoke with Jackie who informed me that Kim is at another location and this number is not for the Middleburg, FL site. It would be best to email Kim.
10/22/25 AJinerson - WO created on 10/14 with SLA of 10/31. Last Inspection was serviced on 11/20 on WO-01208985
🔧Work Performed
12/1/25 AMW - Performed annual inspection and calibration service on all medical equipment located. Total of 49 pieces of equipment inspected. ALL PASS. Notified POC of inspection findings and completion.
🔍Technician Findings
12/1/25 AMW - Perform annual inspection and calibration service on all medical equipment located. Notify POC of inspection findings and completion.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
41 Pcs
https://www.ebiotrack.com/inspection.php?iid=30680
📧
Email:RE: [EXT]RE: EMSAR Service Request - CSNF Clay - Cancer Specialists of North Florida - 1658 St Vincents Way, Suite 230 Middleburg, FL 32068 - WO-01309198
Completed Nov 17, 2025
From: abby.jinerson@emsar.com
To: kim.worthy@csnf.us
Cc: Kim.Jeffers@CSNF.US
Good morning, Kim,
Thank you for confirming!
We have our technician, Anthony Wright, scheduled to visit on Monday, 12/1 with estimated arrival time between 10:30 a.m. – 12:30 p.m.
I have listed Kim Jeffers as the onsite contact for this service, but please let us know if there are any further arrival instructions or specific requirements needed for this visit.
Best Regards,
📧
Email:RE: [EXT]RE: EMSAR Service Request - CSNF Clay - Cancer Specialists of North Florida - 1658 St Vincents Way, Suite 230 Middleburg, FL 32068 - WO-01309198
Completed Nov 17, 2025
From: kim.worthy@csnf.us
To: abby.jinerson@emsar.com
Cc: Kim.Jeffers@CSNF.US
Yes this is okay. Kim Jeffers will be your contact there. Thanks Kim
From: Abby Jinerson <abby.jinerson@emsar.com>
Sent: Friday, November 14, 2025 12:44 PM
To: Abby Jinerson <abby.jinerson@emsar.com>; Worthy, Kim <kim.worthy@csnf.us>
Subject: [EXT]RE: EMSAR Service Request - CSNF Clay - Cancer Specialists of North Florida - 1658 St Vincents Way, Suite 230 Middleburg, FL 32068 - WO-01309198
W
📧
Email:RE: EMSAR Service Request - CSNF Clay - Cancer Specialists of North Florida - 1658 St Vincents Way, Suite 230 Middleburg, FL 32068 - WO-01309198
Completed Nov 14, 2025
From: abby.jinerson@emsar.com
To: abby.jinerson@emsar.com, kim.worthy@csnf.us
Good morning, Kim,
I’m following up to schedule our technician’s visit for the Annual Inspection Service on the medical equipment at the CSNF Clay location at Cancer Specialists of North Florida - 1658 St Vincents Way, Suite 230 Middleburg, FL 32068.
We currently have availability to schedule this visit on Monday, 12/1, with estimated arrival time between 10:30 a.m. – 12:30 p.m.
Please let us kno
📧
Email: EMSAR Service Request - CSNF Clay - Cancer Specialists of North Florida - 1658 St Vincents Way, Suite 230 Middleburg, FL 32068 - WO-01309198
Completed Oct 22, 2025
To: kim.worthy@csnf.us
CC:
BCC: abby.jinerson@emsar.com
Attachment: --none--
Subject: EMSAR Service Request - CSNF Clay - Cancer Specialists of North Florida - 1658 St Vincents Way, Suite 230 Middleburg, FL 32068 - WO-01309198
Body:
Good afternoon, Kim,
I'm reaching out regarding scheduling our technician's visit for the Annual Inspection Service on the medical equipment at the CSNF Clay location at Cancer Specialists of North Florida - 1658 St Vincents Way, Suite 230 Middleburg, FL 32068.
📋
Outbound to +19042646201
Completed Oct 22, 2025
10/22/25 AJinerson - Called POC Kim to schedule tech visit. Spoke with Jackie who informed me that Kim is at another location and this number is not for the Middleburg, FL site. It would be best to email Kim.
📅
WO-01309198 - Inspection - Middleburg - CSNF Clay - Cancer Specialists of North Florida
Dec 1, 2025 10:30am – 1:00pm
Work Order: WO-01309198
Account: Cancer Specialists of North Florida (CSNF)
Customer Case Number:
Location: CSNF Clay - Cancer Specialists of North Florida
Address: 1658 St Vincents Way, Suite 230, Middleburg, FL 32068
Manufacturer:
Model #:
Serial #:
Contact Name: Kim Worthy
Contact Phone: 9042
📅
🚗 Travel Time - WO
Dec 1, 2025 8:00am – 10:30am
Work Order: WO-01309198
Account: Cancer Specialists of North Florida (CSNF)
Customer Case Number:
Location: CSNF Clay - Cancer Specialists of North Florida
Address: 1658 St Vincents Way, Suite 230, Middleburg, FL 32068
Manufacturer:
Model #:
Serial #:
Contact Name: Kim Worthy
Contact Phone: 9042
Timeline
📞
Case Linked Oct 14, 7:00 AM
Case Number:00535212
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Oct 14, 8:26 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⚠️7.0 business days
👷
▶
2
Technician Assigned Oct 22, 1:11 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Abby Jinerson
From:Ready for Scheduling
To:Assigned
Duration in Previous:8d 4h
🚨19.0 business days
📅
▶
2
Dispatch Scheduled Nov 17, 10:57 AM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Ben Saur
From:Assigned
To:Scheduled
Duration in Previous:25d 22h
🚨11.0 business days
🔧
Status: Tech On Site by Anthony WrightDec 1, 10:27 AM
From:Scheduled
To:Tech On Site
Duration in Previous:13d 23h
⏱️
5x Labor Added Dec 1, 11:53 AM
Type:Labor, Travel
Status:Open
Qty:3, 2, 0.5, 166, 20
✔️
Status: Completed by Anthony WrightDec 1, 1:32 PM
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:3h 4m, 0m
⏳3.0 business days
📄
Status: Ready to Bill by Diane PattonDec 3, 9:58 AM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:1d 20h, 0m
⏳3.0 business days
🧾
Invoice Created Dec 5, 5:12 PM
Invoice Number:SM-248032
Bottlenecks
Ready for Scheduling
Duration: 7.0 business days (threshold: 1.0 business days)
Exceeded by 6.0 business days
Assigned
Duration: 18.9 business days (threshold: 4.0 business hours)
Exceeded by 18.4 business days
Scheduled
Duration: 11.0 business days (threshold: 2.0 business days)
Exceeded by 9.0 business days
Closed
Duration: 2.7 business days (threshold: 1.0 business days)