Follow-up to WO-01299603
Model: Welch Allyn - ProBP 3400 Notes: Noticeable physical damage on device Parts Needed- Emsar to follow up with quote for needed replacement part. touch pad, membrane is coming loose and needs to be replaced.
10/29-rs; No hotswaps available , flipping to VT-Depot and requesting box and RL be sent
🔧Work Performed
12 x 10 x 6" Corrugated Boxes
Shipment Tracking Number: 1Z01E3E70295759070
- Est Delivery - 11/03/2025
Equipment to be returned for repair:
Welch Allyn - ProBP 3400
Asset ID#: 12941204
S/N: 100028721422
RMA Tracking Number: 1Z01E3E79095934287
- Shipper created a label, UPS has not received the package yet.
🔍Technician Findings
sent boxes and Return Label sent to site
⚠️Problem Description
Follow-up to WO-01299603
Welch Allyn - ProBP 3400
Asset ID#: 12941204
S/N: 100028721422
Notes: Noticeable physical damage on device Parts Needed-
https://www.ebiotrack.com/workorder.php?wo=69099
📄Description
Welch Allyn - ProBP 3400 - Automatic Digital Blood Pressure Monitor - Multiple Sizes Nylon Cuff 23 - 40 cm
Welch Allyn - Oak Street Health Consigned Inventory
📧
Email: Reminder: Send Your Device for Depot Repair
Completed Feb 3, 2026
To: samantha.long@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Reminder: Send Your Device for Depot Repair
Body:
Dear Customer, Thank you for choosing EMSAR for your Depot Repair. We have initiated a repair work order for your device. However, we haven't received it at our depot yet. Work Order #: WO-01310448 Location: Oak Street Health - Truman Address: 16659 E 23rd St S Independence, MO 64055 Device: Follow-up to WO-01299603
Welch Allyn
📧
Email: Reminder: Send Your Device for Depot Repair
Completed Jan 27, 2026
To: samantha.long@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Reminder: Send Your Device for Depot Repair
Body:
Dear Customer, Thank you for choosing EMSAR for your Depot Repair. We have initiated a repair work order for your device. However, we haven't received it at our depot yet. Work Order #: WO-01310448 Location: Oak Street Health - Truman Address: 16659 E 23rd St S Independence, MO 64055 Device: Follow-up to WO-01299603
Welch Allyn
📧
Email: Reminder: Send Your Device for Depot Repair
Completed Jan 20, 2026
To: samantha.long@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Reminder: Send Your Device for Depot Repair
Body:
Dear Customer, Thank you for choosing EMSAR for your Depot Repair. We have initiated a repair work order for your device. However, we haven't received it at our depot yet. Work Order #: WO-01310448 Location: Oak Street Health - Truman Address: 16659 E 23rd St S Independence, MO 64055 Device: Follow-up to WO-01299603
Welch Allyn
📧
Email: Reminder: Send Your Device for Depot Repair
Completed Jan 13, 2026
To: samantha.long@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Reminder: Send Your Device for Depot Repair
Body:
Dear Customer, Thank you for choosing EMSAR for your Depot Repair. We have initiated a repair work order for your device. However, we haven't received it at our depot yet. Work Order #: WO-01310448 Location: Oak Street Health - Truman Address: 16659 E 23rd St S Independence, MO 64055 Device: Follow-up to WO-01299603
Welch Allyn
📧
Email: Reminder: Send Your Device for Depot Repair
Completed Jan 6, 2026
To: samantha.long@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Reminder: Send Your Device for Depot Repair
Body:
Dear Customer, Thank you for choosing EMSAR for your Depot Repair. We have initiated a repair work order for your device. However, we haven't received it at our depot yet. Work Order #: WO-01310448 Location: Oak Street Health - Truman Address: 16659 E 23rd St S Independence, MO 64055 Device: Follow-up to WO-01299603
Welch Allyn
📧
Email: Reminder: Send Your Device for Depot Repair
Completed Dec 30, 2025
To: samantha.long@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Reminder: Send Your Device for Depot Repair
Body:
Dear Customer, Thank you for choosing EMSAR for your Depot Repair. We have initiated a repair work order for your device. However, we haven't received it at our depot yet. Work Order #: WO-01310448 Location: Oak Street Health - Truman Address: 16659 E 23rd St S Independence, MO 64055 Device: Follow-up to WO-01299603
Welch Allyn
📧
Email: Reminder: Send Your Device for Depot Repair
Completed Dec 23, 2025
To: samantha.long@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Reminder: Send Your Device for Depot Repair
Body:
Dear Customer, Thank you for choosing EMSAR for your Depot Repair. We have initiated a repair work order for your device. However, we haven't received it at our depot yet. Work Order #: WO-01310448 Location: Oak Street Health - Truman Address: 16659 E 23rd St S Independence, MO 64055 Device: Follow-up to WO-01299603
Welch Allyn
📧
Email: Reminder: Send Your Device for Depot Repair
Completed Dec 16, 2025
To: samantha.long@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Reminder: Send Your Device for Depot Repair
Body:
Dear Customer, Thank you for choosing EMSAR for your Depot Repair. We have initiated a repair work order for your device. However, we haven't received it at our depot yet. Work Order #: WO-01310448 Location: Oak Street Health - Truman Address: 16659 E 23rd St S Independence, MO 64055 Device: Follow-up to WO-01299603
Welch Allyn
📧
Email: Reminder: Send Your Device for Depot Repair
Completed Dec 9, 2025
To: samantha.long@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Reminder: Send Your Device for Depot Repair
Body:
Dear Customer, Thank you for choosing EMSAR for your Depot Repair. We have initiated a repair work order for your device. However, we haven't received it at our depot yet. Work Order #: WO-01310448 Location: Oak Street Health - Truman Address: 16659 E 23rd St S Independence, MO 64055 Device: Follow-up to WO-01299603
Welch Allyn
📧
Email: Reminder: Send Your Device for Depot Repair
Completed Dec 2, 2025
To: samantha.long@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Reminder: Send Your Device for Depot Repair
Body:
Dear Customer, Thank you for choosing EMSAR for your Depot Repair. We have initiated a repair work order for your device. However, we haven't received it at our depot yet. Work Order #: WO-01310448 Location: Oak Street Health - Truman Address: 16659 E 23rd St S Independence, MO 64055 Device: Follow-up to WO-01299603
Welch Allyn
📧
Email: Reminder: Send Your Device for Depot Repair
Completed Nov 25, 2025
To: samantha.long@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Reminder: Send Your Device for Depot Repair
Body:
Dear Customer, Thank you for choosing EMSAR for your Depot Repair. We have initiated a repair work order for your device. However, we haven't received it at our depot yet. Work Order #: WO-01310448 Location: Oak Street Health - Truman Address: 16659 E 23rd St S Independence, MO 64055 Device: Follow-up to WO-01299603
Welch Allyn
📧
Email: Reminder: Send Your Device for Depot Repair
Completed Nov 18, 2025
To: samantha.long@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Reminder: Send Your Device for Depot Repair
Body:
Dear Customer, Thank you for choosing EMSAR for your Depot Repair. We have initiated a repair work order for your device. However, we haven't received it at our depot yet. Work Order #: WO-01310448 Location: Oak Street Health - Truman Address: 16659 E 23rd St S Independence, MO 64055 Device: Follow-up to WO-01299603
Welch Allyn
📧
Email: Reminder: Send Your Device for Depot Repair
Completed Nov 11, 2025
To: samantha.long@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Reminder: Send Your Device for Depot Repair
Body:
Dear Customer, Thank you for choosing EMSAR for your Depot Repair. We have initiated a repair work order for your device. However, we haven't received it at our depot yet. Work Order #: WO-01310448 Location: Oak Street Health - Truman Address: 16659 E 23rd St S Independence, MO 64055 Device: Follow-up to WO-01299603
Welch Allyn
📧
Email: Reminder: Send Your Device for Depot Repair
Completed Nov 4, 2025
To: samantha.long@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Reminder: Send Your Device for Depot Repair
Body:
Dear Customer, Thank you for choosing EMSAR for your Depot Repair. We have initiated a repair work order for your device. However, we haven't received it at our depot yet. Work Order #: WO-01310448 Location: Oak Street Health - Truman Address: 16659 E 23rd St S Independence, MO 64055 Device: Follow-up to WO-01299603
Welch Allyn
📧
Email: EMSAR - Sending your device in for Depot Repair - WO-01310448
Completed Oct 31, 2025
To: samantha.long@oakstreethealth.com; charlsie.hedrick@oakstreethealth.com; latoya.berry@oakstreeethealth.com
CC:
BCC: ryan.schwochow@emsar.com
Attachment: Depot Repair Return Program.pdf, ShippingLabel_0001_1Z01E3E79095934287.pdf
Subject: EMSAR - Sending your device in for Depot Repair - WO-01310448
Body:
Dear Customer,
Thank you for submitting your request for depot repair. We have received your request and will be sending a box, packing material, and a pre
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Oct 28, 2025
To: samantha.long@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01310448Location: Oak Street Health - TrumanAddress: 16659 E 23rd St S Independence, MO 64055Device: Problem Description: Follow-up to WO-01299603
Model: Welch Allyn - ProBP
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Oct 21, 2025
To: samantha.long@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01310448Location: Oak Street Health - TrumanAddress: 16659 E 23rd St S Independence, MO 64055Device: Problem Description: Follow-up to WO-01299603
Model: Welch Allyn - ProBP
Timeline
📞
Case Linked Oct 20, 12:27 PM
Case Number:00536800
Subject:Needs Quote
Status:Closed
📋
▶
3
Work Order Created Oct 21, 8:19 AM
Work Order Created → Parts Requested → Status: Awaiting Parts
📦
Parts Requested
Order:00083884
Status:Closed
📦
Status: Awaiting Parts by Derek Reynolds
From:Entered
To:Awaiting Parts
Duration in Previous:3m
⚠️8.0 business days
📦
▶
3
Parts Requested Oct 30, 12:39 PM
Parts Requested → 2x Parts Added → Status: On Hold