12/3 KKelch sent Johna an email for rescheduling due to urgent repair
10/27 KKelch scheduled per logged email from Johna
10/27 KKelch sent Johnna an email for scheduling
🔧Work Performed
performed the annual inspection of 50 pieces of equipment. Any issues found during the inspection are noted on the report. Note: Goleta Vly Cottage Hosp Signa-94
🔍Technician Findings
annual inspection due
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
57 Pcs
https://www.ebiotrack.com/inspection.php?iid=30778
📧
Email:Re:EMSAR Request for service at CareNow Blue Springs, MO #24760
Completed Dec 3, 2025
From: Johnna.Lloyd@hcahealthcare.com
To: kaitlyn.kelch@emsar.com
Hi there, Absolutely. Thank you so much for letting me know. We will see you next Thursday. Johnna Lloyd, RT(R )P 816-622-3342 | F 816-622-3433 From: Kaitlyn Kelch <kaitlyn.kelch@emsar.com> Sent: Wednesday, December 3, 2025 12:33 PMTo: Lloyd Johnna <Johnna.Lloyd@hcahealthcare.com>Subject: {EXTERNAL} Re: EMSAR Request for service at CareNow Blue Springs, MO #24760 CAUTION! This email originated from outside of our organization
📧
Email:Re: EMSAR Request for service at CareNow Blue Springs, MO #24760
Completed Dec 3, 2025
From: kaitlyn.kelch@emsar.com
To: Johnna.Lloyd@hcahealthcare.com
Hi Johna,
Unfortunately, we need to reschedule this inspection. Would 12/11 between 9 and 11 am work for you?
Thank you, Kaitlyn KelchAccount Service Coordinator I-West District(937) 741-4389kaitlyn.kelch@emsar.comwww.emsar.comDisclaimer: The information in this e-mail is confidential and may be legally privileged; it is intended solely for the addressee. If you have received this communication in error you are notified that
📧
Email: EMSAR Request for service at CareNow Blue Springs, MO #24760
Completed Oct 27, 2025
To: johnna.lloyd@hcahealthcare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CareNow Blue Springs, MO #24760
Body:
Hi Johnna Lloyd,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CareNow Blue Springs, MO #24760. This inspection is due in December, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 12/8 with an arrival
📅
WO-01310723 - Inspection - Blue springs - CareNow Blue Springs, MO #24760
Dec 11, 2025 10:00am – 3:00pm
Work Order: WO-01310723
Account: HCA Urgent Care
Customer Case Number:
Location: CareNow Blue Springs, MO #24760
Address: 1215 E Coronado Dr, Blue springs, MO 64014
Manufacturer:
Model #:
Serial #:
Contact Name: Johnna Lloyd
Contact Phone:
Contact Email: johnna.lloyd@hcahealthcare.com
Due Date:
Timeline
📞
Case Linked Oct 22, 7:02 AM
Case Number:00537334
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Oct 22, 10:20 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Oct 22, 11:33 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:1h 12m
⏳4.0 business days
🗓️
▶
2
Status: Scheduled Oct 27, 11:21 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2025-12-08T15:00:00.000+0000
🚨28.0 business days
🔄
Status: Reschedule by Kaitlyn KelchDec 3, 1:34 PM
From:Scheduled
To:Reschedule
Duration in Previous:37d 3h
🗓️
▶
2
Status: Scheduled Dec 3, 1:55 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2025-12-11T15:00:00.000+0000
⚠️7.0 business days
🔧
Status: Tech On Site by Thomas LangenbergDec 11, 10:14 AM
From:Scheduled
To:Tech On Site
Duration in Previous:7d 20h
⏱️
▶
2
5x Labor Added Dec 11, 2:20 PM
5x Labor Added → Status: Completed
✔️
Status: Completed by Thomas Langenberg
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:4h 6m, 0m
⏳4.0 business days
📄
▶
4
Status: Ready to Bill Dec 16, 11:42 AM
Status: Ready to Bill → Status: Invoice Pending → Invoice Created → Status: Invoiced
📨
Status: Invoice Pending by Diane Patton
From:Ready to Bill
To:Invoice Pending
Duration in Previous:1m
🧾
Invoice Created
Invoice Number:SM-249176
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
Bottlenecks
Assigned
Duration: 4.0 business days (threshold: 4.0 business hours)
Exceeded by 3.5 business days
Scheduled
Duration: 28.0 business days (threshold: 2.0 business days)
Exceeded by 26.0 business days
Scheduled
Duration: 6.6 business days (threshold: 2.0 business days)
Exceeded by 4.6 business days
Closed
Duration: 3.6 business days (threshold: 1.0 business days)