Detailed work order timeline, KPIs, and analysis
Center for Advanced Reproductive Services • Repair • P3
📍 Center for Advanced Reproductive Services - Hartford — 50 Columbus Blvd, Hartford CT, 06106
Oct 27, 2025 → Dec 23, 2025
12/22 KSmith -- Sent email to schedule for tomorrow (Ed)
12/16/2025 KFricke - Ordered to tech. I also changed the part order for a quantity of 2 due to vendor minimum purchase amount.
12/16 KSmith -- Customer is requesting an update on this repair. Advised we are still waiting on the tool and will provide update ASAP. Informed by MM they cannot check into this due to counting inventory
12/10 SRogers: added a part order for the tool needed to complete this repair. Tool will NOT be billable to the customer.
12/10 KSmith -- FSE needs a certain tool for this repair. Shawn is ordering the tool today. Advised Kathy we needed to reschedule based off the delivery date of the tool needed.
12/8 KSmith -- Scheduled for 12/10 with Kathy
12/8 KSmith -- Sent email to schedule for 12/10
12/04/2025 SRobinson- Order No: 741302
Customer PO No: PO015326
Customer: EMSAR Inc
Ship To Name: Luis Torres Trunk Stock
Ship To Address: 136 COOK AVENUE
Ship To City/State: MERIDEN, CT 06451
Waybill (Tracking #): 1ZE444250372631888
Carrier: UPS-Parcel-Ground
The following items have shipped from Midmark Corporation on: 03-DEC-2025
LINE NO: 1.1 QTY: 1 ITEM: CHRG-FRT SERIAL #: DESCRIPTION: FREIGHT
LINE NO: 2.1 QTY: 1 ITEM: 002-10330-00 SERIAL #: DESCRIPTION: KIT, M9/M11, FILL VALVE REPAIR, 115V
12/01/2025 JShoemaker : Ordered to Technician Trunk
11/21 KSmith -- Let Kathy know we had to move the arrival time to 12p-2pm
11/21 KSmith -- Scheduled for 11/26 with Kathy. 8-10am
11/21 KSmith -- Sent email to Kathy to schedule for 11/26 (LT or MH)
11/20/25 RBerry- LM with Kathy Shapiro advising we have received tracking for parts but has not updated with ETA yet. As soon as this updates we will reach out to schedule.
11/20/25 RCook- Updated due date based on tracking. Parts shipping out today. Removed delay code.
11/18/2025 AGreene - GP pick ticket printed and placed in warehouse - READYTOPICK
11/4/25 lcoonrod Kathy called asking about parts. She said it has been over a week and they need the autoclave. Tech told her the part would be overnighted.
11/03/2025 AGreene - submitted GP IT ticket. Waiting on parts placed 11/3 in bulk Midmark PO015123.
10/30/2025jsells
Q-00030864
PN: 002-10330-00 (fill valve), QTY: 1
10/30 KWeiss, Created case and sent to sales for quoting.
10/28 KSmith -- Scheduled for tomorrow with Katherine
10/28 KSmith -- Sent email to schedule for Wednesday
10/27 KSmith -- Sent email to schedule for Wednesday
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02989456 | Travel | Open | 12 | $0.00 | Oct 30, 8:20 AM |
| WL-02989457 | Travel | Open | 114 | $0.00 | Oct 30, 8:20 AM |
| WL-02990840 | Labor | Open | 0.5 | $74.50 | Oct 30, 9:11 PM |
| WL-02990841 | Labor | Open | 1 | $149.00 | Oct 30, 9:11 PM |
| WL-02990842 | Labor | Open | 3 | $0.00 | Oct 30, 9:11 PM |
| WL-03014944 | Parts | Open | 1 | $288.90 | Nov 20, 2:49 PM |
| WL-03014945 | Expenses | Open | 1 | $13.40 | Nov 20, 2:49 PM |
| WL-03021036 | Travel | Open | 94 | $0.00 | Nov 26, 2:48 PM |
| WL-03021037 | Labor | Open | 0.75 | $111.75 | Nov 26, 2:48 PM |
| WL-03021038 | Travel | Open | 22 | $0.00 | Nov 26, 2:48 PM |
| WL-03021039 | Labor | Open | 3 | $0.00 | Nov 26, 2:48 PM |
| WL-03021040 | Labor | Open | 1.25 | $186.25 | Nov 26, 2:48 PM |
| WL-03031559 | Parts | Open | 1 | $0.00 | Dec 9, 2:19 PM |
| WL-03031560 | Expenses | Open | 1 | $0.00 | Dec 9, 2:19 PM |
| WL-03045226 | Labor | Open | 0.5 | $74.50 | Dec 22, 1:47 PM |
| WL-03045227 | Labor | Open | 0.75 | $111.75 | Dec 22, 1:47 PM |
| WL-03045228 | Travel | Open | 23 | $0.00 | Dec 22, 1:47 PM |
| WL-03046303 | Labor | Open | 3.5 | $0.00 | Dec 23, 1:33 PM |
| WL-03046304 | Labor | Open | 2.25 | $335.25 | Dec 23, 1:33 PM |
| WL-03046305 | Travel | Open | 126 | $0.00 | Dec 23, 1:33 PM |