Q-00030765
stretcher SN 1910003500158
stalling when having a patient on it(up and down)
The technician will need to evaluate the unit and determine if parts are needed for repairs.
Possible parts needed
1ea 6500-033-000
stair chair SN 040159164 *SN needs to be confirmed while oniste*
rubber tracks need to be replaced.
Parts needed
QTY 2 PN 6250-001-085
10/30 KSmith -- Parts will ship today. Will schedule with customer once delivery date is established
🔧Work Performed
unit called in was supposed to be a power load. no issues with this unit. performed quick evaluation. unit returned to service. no parts used.
🔍Technician Findings
unit called in was supposed to be a power load. no issues with this unit. performed quick evaluation. unit returned to service. no parts used
⚠️Problem Description
Q-00030765
stretcher SN 1910003500158
stalling when having a patient on it(up and down)
The technician will need to evaluate the unit and determine if parts are needed for repairs.
Possible parts needed
1ea 6500-033-000 https://www.ebiotrack.com/workorder.php?wo=69270
📄Description
Stryker 6506 Power-PRO XT Power Cot
📅
WO-01311625 - Repair - 6506 Power-PRO XT - Edgewater - Edgewater Volunteer First Aid Squad
Nov 5, 2025 9:00am – 11:00am
Work Order: WO-01311625
Account: EDGEWATER VOLUNTEER FIRST AID SQUAD
Customer Case Number:
Location: Edgewater Volunteer First Aid Squad
Address: 916 RIVER ROAD, Edgewater, NJ 07020
Manufacturer: Stryker Medical EMS
Model #: 6506 Power-PRO XT
Serial #: 1910003500158
Contact Name: Kathy Frato
Contac
Timeline
📞
Case Linked Oct 24, 9:01 AM
Case Number:00538074
Subject:needs added to ebt
Status:Closed
⏳3.0 business days
📋
▶
2
Work Order Created Oct 28, 9:16 AM
Work Order Created → Status: L2 Screening
🔍
Status: L2 Screening by Sherry Reich
From:Entered
To:L2 Screening
Duration in Previous:1m
📦
▶
2
Parts Requested Oct 28, 3:13 PM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Keith Weiss
From:L2 Screening
To:Awaiting Parts
Duration in Previous:5h 55m
📅
Status: Ready for Scheduling by Amy GreeneOct 29, 9:30 AM
From:Awaiting Parts
To:Ready for Scheduling
Duration in Previous:18h 17m
👷
▶
2
Technician Assigned Oct 29, 4:07 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:6h 36m
⏳4.0 business days
🗓️
▶
2
Status: Scheduled Nov 3, 9:30 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2025-11-05T14:00:00.000+0000
⏳3.0 business days
🔧
Status: Tech On Site by David TrostNov 5, 10:05 AM
From:Scheduled
To:Tech On Site
Duration in Previous:2d 0h
⏱️
▶
2
4x Labor Added Nov 5, 7:03 PM
4x Labor Added → Status: Completed
✔️
Status: Completed by David Trost
From:Tech On Site
To:Completed
Duration in Previous:8h 59m
🏁
Status: Closed by David TrostNov 5, 7:12 PM
From:Completed
To:Closed
Duration in Previous:7m
⏳2.6 business days
📄
▶
2
Status: Ready to Bill Nov 7, 11:01 AM
Status: Ready to Bill → Status: Invoice Pending
📨
Status: Invoice Pending by Diane Patton
From:Ready to Bill, Invoice Pending
To:Invoice Pending, Invoiced
Duration in Previous:1m, 0m
⏳2.0 business days
🧾
Invoice Created Nov 10, 4:34 PM
Invoice Number:SM-245995
Bottlenecks
Assigned
Duration: 3.5 business days (threshold: 4.0 business hours)
Exceeded by 3.0 business days
Scheduled
Duration: 3.0 business days (threshold: 2.0 business days)
Exceeded by 1.0 business days
Tech On Site
Duration: 1.0 business days (threshold: 1.0 business days)
Exceeded by 0.1 business hours
Closed
Duration: 2.0 business days (threshold: 1.0 business days)