Special Instructions: higi will pick up from Emsar
GROUP 3
Special Instructions: higi will pick up from Emsar
GROUP 3
Special Instructions: higi will pick up from Emsar
GROUP 3
This will be picked up by Higi in group 3 on 11/20/25.
Model of Kiosk new Alternate configuration Station
How will higi connect to the internet Wifi
Installation date 11/25/2025
Additional Info or special requirements
higi will pick up from Emsar
GROUP 2
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
Alt configuration link
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Higi%20&%20Legacy%20Kiosk%20Group/Higi%20Alt%20Config/WI-ST-354%20Higi%20Alt%20Config%20Chassis%20Installation%20Process%20001%2010-02-2023.pdf
WI-ST-354 Higi Alt Config Chassis Installation Process 001 10-02-2023.pdf
12.1.25 hshaw - tech missing Installation checklist and pictures.
Quality Team - missing 7 quality pictures.
Ready Date 11/21/2025 BA
11/11/25 lcoonrod
Per email from Higi:
Our carrier prefers to p/u MON 11/24 and guarantees delivery of all 5 kiosks same day. Emsar to do installs TUES 11/25 and WED 11/26
Attached 5 BOL’s will pick up 8:30am on the 24th go direct to all stores.
🔧Work Performed
installation completed
tested unit
unit working as intended and placed into service
🔍Technician Findings
installation of new unit
⚠️Problem Description
Special Instructions: higi will pick up from Emsar
GROUP 3
Special Instructions: higi will pick up from Emsar
GROUP 3
Special Instructions: higi will pick up from Emsar
GROUP 3
Special Instructions: higi will pick up from Emsar
GROUP 3
This will be picked up by Higi in group 3 on 11/20/25.
Model of Kiosk new Alternate configuration Station
How will higi connect to the internet Wifi
Installation date 11/25/2025
Additional Info or special requirements
higi will pick up from Emsar
GROUP 2
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
Alt configuration link
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Higi%20&%20Legacy%20Kiosk%20Group/Higi%20Alt%20Config/WI-ST-354%20Higi%20Alt%20Config%20Chassis%20Installation%20Process%20001%2010-02-2023.pdf
WI-ST-354 Higi Alt Config Chassis Installation Process 001 10-02-2023.pdf
📄Description
Higi Alternate Configuration Station WiFi
📞
Call
Completed Nov 26, 2025
The install is complete, and the kiosk is working as expected.
Nov 11, 2025 3:48pm
@Nicole Floyd @Brendan Chaney BOL attached. 5 BOL for group 3 sent as one attachment. Please not courier prefers to p/u MON 11/24
Dec 1, 2025 10:00am
@Brandon Green WO requires Installation checklist and pictures; showing SN#, kiosk location, window screenshot after login.