Q-00030962
When you are hitting the button, either up or down, it will randomly stop. You have to let go of the button and hit it again to get it to move again. Happens pretty regularly.
SN: 150240167
The technician will need to evaluate the unit and determine if parts are needed. If the parts quoted are not needed, they should not be replaced.
Possible parts needed
16 leg bearings, 6500-101-327
1 hall effects sensor, 6500-001-160
1 magnetic slider, 6500-001-017
1 crest spring, 0038-574-000
12/15 EForster: Unable to close WO due to open parts order.
12/18 EForster: Travel covered on WO-1326500.
12/18 SRogers: Requesting cancellation of part order since tech is on site right now for another repair WO and has the parts in stock.
12/18 KSmith -- FSE completed while onsite today
🔧Work Performed
Replace leg bearings, crest springs, magnetic and non magnetic slider.
🔍Technician Findings
Unable to replicate issue. Leg bearings are noisy.
⚠️Problem Description
Q-00030962
When you are hitting the button, either up or down, it will randomly stop. You have to let go of the button and hit it again to get it to move again. Happens pretty regularly.
SN: 150240167
The technician will need to evaluate the unit and determine if parts are needed. If the parts quoted are not needed, they should not be replaced.
Possible parts needed
16 leg bearings, 6500-101-327
1 hall effects sensor, 6500-001-160
1 magnetic slider, 6500-001-017
1 crest spring, 0038-574-000 https://www.ebiotrack.com/workorder.php?wo=69517
📄Description
Stryker 6506 Power-PRO XT Power Cot
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 18, 2025
To: dcox@mercyflight.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01313439Location: Mercy Flight WNY - Niagara Active Hose CompanyAddress: 6010 Lockport Rd. Niagara Falls, NY 14305Device: 6506 Power-PRO XT 150240167Problem Description: Q-00030962
When y
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 11, 2025
To: dcox@mercyflight.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01313439Location: Mercy Flight WNY - Niagara Active Hose CompanyAddress: 6010 Lockport Rd. Niagara Falls, NY 14305Device: 6506 Power-PRO XT 150240167Problem Description: Q-00030962
When y
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 4, 2025
To: dcox@mercyflight.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01313439Location: Mercy Flight WNY - Niagara Active Hose CompanyAddress: 6010 Lockport Rd. Niagara Falls, NY 14305Device: 6506 Power-PRO XT 150240167Problem Description: Q-00030962
When y
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 27, 2025
To: dcox@mercyflight.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01313439Location: Mercy Flight WNY - Niagara Active Hose CompanyAddress: 6010 Lockport Rd. Niagara Falls, NY 14305Device: 6506 Power-PRO XT 150240167Problem Description: Q-00030962
When y
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 20, 2025
To: dcox@mercyflight.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01313439Location: Mercy Flight WNY - Niagara Active Hose CompanyAddress: 6010 Lockport Rd. Niagara Falls, NY 14305Device: 6506 Power-PRO XT 150240167Problem Description: Q-00030962
When y
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 13, 2025
To: dcox@mercyflight.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01313439Location: Mercy Flight WNY - Niagara Active Hose CompanyAddress: 6010 Lockport Rd. Niagara Falls, NY 14305Device: 6506 Power-PRO XT 150240167Problem Description: Q-00030962
When y
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 6, 2025
To: dcox@mercyflight.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01313439Location: Mercy Flight WNY - Niagara Active Hose CompanyAddress: 6010 Lockport Rd. Niagara Falls, NY 14305Device: 6506 Power-PRO XT 150240167Problem Description: Q-00030962
When y
📅
WO-01313439 - Repair - 6506 Power-PRO XT - Niagara Falls - Mercy Flight WNY - Niagara Active Hose Company
Dec 18, 2025 4:00pm – 6:00pm
Work Order: WO-01313439
Account: MERCY FLIGHT WNY
Customer Case Number:
Location: Mercy Flight WNY - Niagara Active Hose Company
Address: 6010 Lockport Rd., Niagara Falls, NY 14305
Manufacturer: Stryker Medical EMS
Model #: 6506 Power-PRO XT
Serial #: 150240167
Contact Name: Donna Cox
Contact Phone
Timeline
📞
Case Linked Nov 5, 12:43 PM
Case Number:00541298
Subject:L2 review - EMS
Status:Closed
📋
Work Order Created Nov 6, 10:43 AM
Work Order:WO-01313439
Type:Repair
Priority:P7
🔍
▶
3
Status: L2 Screening Nov 6, 11:06 AM
Status: L2 Screening → Parts Requested → Status: Awaiting Parts