1/5/26 RBerry- Placing WO back into awaiting parts manually. PO00085352 is still in submitted status.
12/09/2025 SRobinson- Order No: 740487
Customer PO No: PO015250
Customer: EMSAR Inc
Ship To Name: EMSAR Inc
Ship To Address: 270 Davids Dr
Ship To City/State: Wilmington, OH 45177-2491
Waybill (Tracking #): 00032676971
Carrier: Dayton Freight-Truck-Standard
The following items have shipped from Midmark Corporation on: 08-DEC-2025
LINE NO: 1.1 QTY: 1 ITEM: 002-0784-00 SERIAL #: DESCRIPTION: M11/M11D RETURN SHIPPING PACK
LINE NO: 2.1 QTY: 50 ITEM: 002-10070-00 SERIAL #: DESCRIPTION: PM KIT FOR M11
⚠️Problem Description
Inspection: Semi-Annual Preventative Maintenance Service - Anesthesia,Anesthesia Machine,Autoclave,Dental Delivery Unit,Dental Unit,Microscope
Preventative Maintenance on all Anesthesia Machines, Autoclaves, Dental Units, and Microscopes to be completed.
- Cleaning and Disinfection
- Ensuring safe physical working condition
- Functional Testing
- Calibration and Performance Checks
- Lubrication and Adjustments
- Documentation in alignment with ISO13485 standards
5 pcs
https://www.ebiotrack.com/inspection.php?iid=31073
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 20, 2025
To: facilities@modernanimal.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01313692Location: MODERN ANIMAL ADDISONAddress: 5290 BELT LINE RD STE 134 Dallas, TX 75254-7512Device: Problem Description: Inspection: Semi-Annual Preventative Maintenance Service
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 13, 2025
To: facilities@modernanimal.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01313692Location: MODERN ANIMAL ADDISONAddress: 5290 BELT LINE RD STE 134 Dallas, TX 75254-7512Device: Problem Description: Inspection: Semi-Annual Preventative Maintenance Service
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 6, 2025
To: facilities@modernanimal.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01313692Location: MODERN ANIMAL ADDISONAddress: 5290 BELT LINE RD STE 134 Dallas, TX 75254-7512Device: Problem Description: Inspection: Semi-Annual Preventative Maintenance Service
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 29, 2025
To: facilities@modernanimal.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01313692Location: MODERN ANIMAL ADDISONAddress: 5290 BELT LINE RD STE 134 Dallas, TX 75254-7512Device: Problem Description: Inspection: Semi-Annual Preventative Maintenance Service
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 22, 2025
To: facilities@modernanimal.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01313692Location: MODERN ANIMAL ADDISONAddress: 5290 BELT LINE RD STE 134 Dallas, TX 75254-7512Device: Problem Description: Inspection: Semi-Annual Preventative Maintenance Service
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 15, 2025
To: emerson.lafebre@modernanimal.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01313692Location: MODERN ANIMAL ADDISONAddress: 5290 BELT LINE RD STE 134 Dallas, TX 75254-7512Device: Problem Description: Inspection: Semi-Annual Preventative Maintenance Ser
Timeline
📞
Case Linked Nov 7, 12:01 AM
Case Number:00541940
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Nov 7, 1:04 PM
Work Order Created → Status: L2 Screening
🔍
Status: L2 Screening by Jessica Sells
From:Entered
To:L2 Screening
Duration in Previous:0m
⚠️5.0 business days
📦
▶
2
Parts Requested Nov 14, 4:38 PM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Joseph Whalen
From:L2 Screening
To:Awaiting Parts
Duration in Previous:7d 3h
⚠️5.9 business days
📦
Parts Requested Nov 22, 12:07 AM
Order:00085728
Status:Shipped
🚨25.0 business days
📅
Status: Ready for Scheduling by Amy GreeneDec 31, 12:36 PM
From:Awaiting Parts
To:Ready for Scheduling
Duration in Previous:46d 19h
⏳2.0 business days
✅
Status: Ready for Release by Rhea BerryJan 2, 10:33 AM
From:Ready for Scheduling
To:Ready for Release
Duration in Previous:1d 21h
⏳2.0 business days
📦
Status: Awaiting Parts by Rhea BerryJan 5, 11:46 AM
From:Ready for Release
To:Awaiting Parts
Duration in Previous:3d 1h
⏳2.0 business days
🔩
4x Parts Added Jan 6, 1:49 PM
Type:Parts, Expenses
Status:Open
Qty:1, 2
🔩
▶
2
2x Parts Added Jan 6, 2:03 PM
2x Parts Added → Status: Reschedule
🔄
Status: Reschedule by Audrey Tharp
From:Awaiting Parts
To:Reschedule
Duration in Previous:1d 2h
✅
Status: Ready for Release by Rhea BerryJan 7, 10:01 AM
From:Reschedule
To:Ready for Release
Duration in Previous:19h 58m
Bottlenecks
L2 Screening
Duration: 4.7 business days (threshold: 1.0 business days)
Exceeded by 3.7 business days
Awaiting Parts
Duration: 30.3 business days (threshold: 3.0 business days)
Exceeded by 27.3 business days
Ready for Scheduling
Duration: 1.8 business days (threshold: 1.0 business days)