Detailed work order timeline, KPIs, and analysis
Modern Animal Hospital • Preventive Maintenance • PSM
📍 MODERN ANIMAL THE HEIGHTS — 238 W 19th St., Houston TX, 77008
Nov 7, 2025 → Present
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Nov 7 → Nov 7 | Created | ▶ Running | 0 | 0 |
| Nov 7 → Nov 7 | Ready for Scheduling | ▶ Running | 0 | 0 |
| Nov 7 → Nov 10 | Assigned | ▶ Running | 1 | 1 |
| Nov 10 → Nov 10 | Entered | ▶ Running | 0 | 1 |
| Nov 10 → Nov 11 | On Hold | ▶ Running | 0 | 1 |
| Nov 11 → Nov 12 | L2 Screening | ▶ Running | 1 | 2 |
| Nov 12 → Dec 12 | Awaiting Parts | ⏸ Paused | 20 | — |
| Dec 12 → Jan 2 | Ready for Scheduling | ▶ Running | 13 | 15 |
| Jan 2 → Jan 5 | Ready for Release | ⏸ Paused | 1 | — |
| Jan 5 → Jan 6 | Awaiting Parts | ⏸ Paused | 1 | — |
| Jan 6 → Jan 7 | Reschedule | ▶ Running | 1 | 16 |
| Jan 7 → Sep 29 | Ready for Release | ⏸ Paused | 183 | — |
| Sep 29 → Sep 29 | L2 Screening | ▶ Running | 0 | 16 |
| Sep 29 → Oct 6 | Awaiting Parts | ⏸ Paused | 5 | — |
| Oct 6 → Oct 23 | Reschedule | ▶ Running | 12 | 28 |
10/19/26 AJinerson - Email logged on WO-01313706. Received email back from POC Bobby requesting to wait for all parts for both WOs to come in to schedule for 1 same service visit. We are still awaiting parts for WO-01325229.
**Customer would like updates once a week on scheduling/vaporizers.**
10/16/26 RBerry- Per note from ASM: 9/28/26 LOberg - Site only has autoclave seals but needs other items reordered. Placing into L2 screening.
The last two parts orders have been delivered. Updated due date. WO needs to be scheduled with WO-01325229. Which is currently in awaiting parts status.
10/15/26 AJinerson - Email logged on WO-01313706. Sent email to Bobby per our conversation providing our contact information regarding scheduling their PM service and inspection services below. Since they have their Vaporizer WO still awaiting parts, I asked Bobby what their preference is on scheduling: Wait for vaporizer parts to come in and schedule all 1 visit for all 3 services, or schedule PM / inspection service RFS now and have a possible 2nd visit for vaporizers when we have an update on those.
WO-01313706 - PM on Anesthesia, Dental units, Autoclave, etc.
WO-01430081 - Annual Inspection on HCP equipment
WO-01325229 - PM on Vaporizers still in awaiting parts
10/15/26 AJinerson - Call logged on WO-01313706. Called POC Bobby
and spoke with Bobby regarding scheduling all services. Bobby is not on site at The Heights location until Mon. 10/19 and is not sure if they have received all parts that we are showing. Bobby will check next week when he's back onsite and get back with us to confirm if they have all parts onsite needed.
10/15/26 AJinerson - Per tech sup CDempsey proceed with scheduling for FSE Anthony Wirth to cover week of 11/16 (Houston, TX area WOs).
10/15/26 AJinerson - Checking w/ tech sup in pod chat to see if approved to schedule/assign for FSE CSprague to cover this as he is the closest HCP tech at 3.5 hours / 224 miles 1-way to this area but his soonest avail. is not until December.
10/15/26 AJinerson - Found WO in backlog with 4 parts orders/tracking numbers attached. First 2 UPS tracking numbers are showing invalid. Other 2 parts orders show 1 parts order delivered to site 10/2 and 1 parts order delivered to site on 10/6.
9/28/26 LOberg - Site only has autoclave seals but needs other items reordered. Placing into L2 screening.
1/5/26 RBerry- Placing WO back into awaiting parts manually. PO00085144 is still in submitted status.
12/22/2025 Sramen - pushing due date out. Parts still enroute:
12/19/2025jsells
Ship To Name: EMSAR Inc Ship To Address: 270 Davids Dr Ship To City/State: Wilmington, OH 45177-2491 Waybill (Tracking #): 00032677329 Carrier: Dayton Freight-Truck-Standard The following items have shipped from Midmark Corporation on: 18-DEC-2025 LINE NO: 3.1 QTY: 75 ITEM: 91303015 SERIAL #: DESCRIPTION: MAINTENANCE KIT- VMS, VMS PLUS, VMC12/09/2025 SRobinson- Order No: 740487
Customer PO No: PO015250
Customer: EMSAR Inc
Ship To Name: EMSAR Inc
Ship To Address: 270 Davids Dr
Ship To City/State: Wilmington, OH 45177-2491
Waybill (Tracking #): 00032676971
Carrier: Dayton Freight-Truck-Standard
The following items have shipped from Midmark Corporation on: 08-DEC-2025
LINE NO: 1.1 QTY: 1 ITEM: 002-0784-00 SERIAL #: DESCRIPTION: M11/M11D RETURN SHIPPING PACK
LINE NO: 2.1 QTY: 50 ITEM: 002-10070-00 SERIAL #: DESCRIPTION: PM KIT FOR M11
11/11/2025 DNakoff - Please schedule with Emerson LaFebre and schedule with vaporizer exchange.
11/10 KKelch called Kela to schedule for 12/15 between 9 and 11 am. She advised that she is no longer the contact as she no longer works for Modern Animal.
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03049147 | Parts | Open | 1 | - | Dec 29, 3:47 PM |
| WL-03049148 | Parts | Open | 1 | - | Dec 29, 3:47 PM |
| WL-03049149 | Expenses | Open | 1 | - | Dec 29, 3:47 PM |
| WL-03055172 | Parts | Open | 1 | - | Jan 6, 4:16 PM |
| WL-03055173 | Expenses | Open | 1 | - | Jan 6, 4:16 PM |
| WL-03405182 | Parts | Open | 1 | - | Sep 29, 1:00 PM |
| WL-03405183 | Expenses | Open | 1 | - | Sep 29, 1:00 PM |
| WL-03415986 | Parts | Open | 2 | - | Oct 6, 3:19 PM |
| WL-03415987 | Expenses | Open | 1 | - | Oct 6, 3:19 PM |