Use this password to access the kiosk: 3@JP4@AW
If swapping out a PC, you would use: miker0me0g0lfech0
There is a mandatory 4 business day timeline in which to complete this work. If you have questions or require technical support during the service, call 931-284-4999 and follow the prompts to reach the EMSAR Level II Support team for assistance (Support Hours are Monday-Friday from 8:00 AM EST until 8:00 PM EST). Provide the team member with the Work Order number, location, and problem description. At the completion of the service contact the EMSAR Level II Support team so that they can remotely verify that the kiosk is online and operational.
**ALL NON-EMSAR TECHNICIANS: You must check in from the location as soon as you arrive onsite and before you begin working on the kiosk. Call 931-284-4999 and follow the prompts. If there are any questions about the service expectations, use this opportunity to ask the Level II Support team.**
Installed new BP kit. After getting the wiring correct on the stop button. Unit kept giving (Currently under repair message) due to stop button. I was able to performed a BP test and full functional test.
Shipped back parts.
🔍Technician Findings
BP giving error code.
⚠️Problem Description
Tech will be shipped replacement BP Kit
Tech will replace ALL PARTS SHIPPED and restore functionality. Reboot PC after replacement.
Tech will take a user BP test and verify the BP is working as expected to verify functionality of the newly installed part.
Special Instructions: Leak discovered. Send tech to replace BP Cuff.
Use this password to access the kiosk: 3@JP4@AW
If swapping out a PC, you would use: miker0me0g0lfech0
There is a mandatory 4 business day timeline in which to complete this work. If you have questions or require technical support during the service, call 931-284-4999 and follow the prompts to reach the EMSAR Level II Support team for assistance (Support Hours are Monday-Friday from 8:00 AM EST until 8:00 PM EST). Provide the team member with the Work Order number, location, and problem description. At the completion of the service contact the EMSAR Level II Support team so that they can remotely verify that the kiosk is online and operational.
**ALL NON-EMSAR TECHNICIANS: You must check in from the location as soon as you arrive onsite and before you begin working on the kiosk. Call 931-284-4999 and follow the prompts. If there are any questions about the service expectations, use this opportunity to ask the Level II Support team.**
Work Order: WO-01314999
Account: HIGI LLC
Customer Case Number: SD-329191
Location: Meijer #050
Address: 5531 28th Street SE, Grand Rapids, MI 49512
Manufacturer: Higi
Model #: ZT2776-4G
Serial #: CSA-2014113405
Contact Name:
Contact Phone:
Contact Email:
Due Date: 11/18/2025
Scheduled Date/Time: