DENTAL IMAGING INSTALLATION
ACKNOWLEDGEMENT LINE NOTES: Part Number: P7017VM
Description: DC GENERATOR, GRAY, MOBILE
Serial Number:
Scheduled Ship Date: 11/19/25
Sales Order #: 8678575
Customer PO #: 4603256145
12/19 CLacy- Upon arrival the unit supposed to be installed has been returned. There is not x-ray unit to install. I have verified the unit onsite has been certified and inspected.
12/17/2025 LHill-called Marva at 713-703-7498 and advised her tech will be onsite on 12/19 at 9AM.
12/17/2025 LHill-spoke with Chane (tech) and he advised that he would not be able to make it today as he is still on his way to his 1st stop and he is expecting problems with those HIGI PMs at end of today.
12/17/2025 LHill-rec'd call from Marva at Petco 713-703-7498 (personal cell) returning my call.I advised we may be able to get tech out there this afternoon. Let me check with tech and I will call her back.
12/17/2025 LHill-LM with Operator for Marva Hargrove at 713-972-1244 to call me when she gets in today. She won't be in till 2:30 today..
12/15 KKelch called Marva to schedule for 12/17 between 9 and 11 am. Left info.
12/11 KKelch called Marva to schedule for 12/15 between 12 and 2 pm. Unable to leave VM.
12/11 KKelch called Marva to schedule for 12/15 between 12 and 2 pm. Unable to get through phone menu as it says that the option for the vet's office is invalid. Sent chatter to ASM for assistance
🔧Work Performed
12/19 CLacy- Upon arrival the unit supposed to be installed has been returned. There is not x-ray unit to install. I have verified the unit onsite has been certified and inspected.
🔍Technician Findings
12/19 CLacy- Upon arrival the unit supposed to be installed has been returned. There is not x-ray unit to install. I have verified the unit onsite has been certified and inspected.
⚠️Problem Description
DENTAL IMAGING INSTALLATION
ACKNOWLEDGEMENT LINE NOTES: Part Number: P7017VM
Description: DC GENERATOR, GRAY, MOBILE
Serial Number:
Scheduled Ship Date: 11/19/25
Sales Order #: 8678575
Customer PO #: 4603256145
📋
Outbound to +12108650872
Completed Dec 17, 2025
12/17/2025 LHill-spoke with Chane (tech) and he advised that he would not be able to make it today as he is still on his way to his 1st stop and he is expecting problems with those HIGI PMs at end of today.
📋
Outbound to +17137037498
Completed Dec 17, 2025
12/17/2025 LHill-called Marva at 713-703-7498 and advised her tech will be onsite on 12/19 at 9AM.
📋
Inbound from +17137037498
Completed Dec 17, 2025
12/17/2025 LHill-rec'd call from Marva at Petco 713-703-7498 (personal cell) returning my call.I advised we may be able to get tech out there this afternoon. Let me check with tech and I will call her back.
📞
Call
Completed Dec 17, 2025
12/17/2025 LHill-LM with Operator for Marva Hargrove at 713-972-1244 to call me when she gets in today. She won't be in till 2:30 today.. Had to log call manually.
📋
Outbound to +17138482743
Completed Dec 15, 2025
12/15 KKelch called Marva to schedule for 12/17 between 9 and 11 am. Left info.
📋
Outbound to +17138482713
Completed Dec 11, 2025
12/11 KKelch called Marva to schedule for 12/15 between 12 and 2 pm. Unable to leave VM.
📋
Outbound to +17139721244
Completed Dec 11, 2025
12/11 KKelch called Marva to schedule for 12/15 between 12 and 2 pm. Unable to get through phone menu as it says that the option for the vet's office is invalid. Sent chatter to ASM for assistance
📞
Call
Completed Nov 13, 2025
Nov 17, 2025 8:53am
@Stephanie Ramen Work Order 01315197 can be released for scheudle.
Dec 11, 2025 10:41am
@Allison Belyea Good morning, I tried to call the site for this install but the phone menu will not let me get through to the vet's office and there is no email address on the WO. Please advise on next steps.
Jan 2, 2026 12:27pm
@Craig Dempsey is no paper work needed to be filled out for this WO, @Allison Belyea are we charging for labor and travel on this WO.