12/11 KKelch placed on hold due to 3 failed attempts to schedule
12/8 KKelch sent Kaleb an email for scheduling
12/1 KKelch sent Kaleb an email for scheduling
11/17 KKelch sent Kaleb an email for scheduling
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
Equipment:
https://www.ebiotrack.com/inspection.php?iid=31254
📧
Email: EMSAR Request for service at Exxon Baytown - Onshore
Completed Dec 8, 2025
To: kaleb.harrington@internationalsos.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Exxon Baytown - Onshore
Body:
Hi Kaleb Harrington,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at Exxon Baytown - Onshore. This inspection is due in January, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 1/14 with an arrival window
📧
Email: EMSAR Request for service at Exxon Baytown - Onshore
Completed Nov 17, 2025
To: kaleb.harrington@internationalsos.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Exxon Baytown - Onshore
Body:
Hi Kaleb Harrington,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at Exxon Baytown - Onshore. This inspection is due in January, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 1/5 with an arrival window
📧
Email: EMSAR Request for service at Exxon Baytown - Onshore
Completed Nov 17, 2025
To: kaleb.harrington@internationalsos.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Exxon Baytown - Onshore
Body:
Hi Kaleb Harrington,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at Exxon Baytown - Onshore. This inspection is due in January, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 1/14 with an arrival window
📧
Email: EMSAR Request for service at Exxon Baytown - Onshore
Completed Nov 17, 2025
To: kaleb.harrington@internationalsos.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Exxon Baytown - Onshore
Body:
Hi Kaleb Harrington,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at Exxon Baytown - Onshore. This inspection is due in January, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 1/12 with an arrival window
Timeline
📞
Case Linked Nov 15, 6:01 AM
Case Number:00544230
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Nov 17, 10:51 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by John Rolston
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
🆕
Status: Entered by Kaitlyn KelchNov 17, 10:59 AM
From:Ready for Scheduling
To:Entered
Duration in Previous:7m
📅
Status: Ready for Scheduling by John RolstonNov 17, 11:52 AM
From:Entered
To:Ready for Scheduling
Duration in Previous:53m
👷
▶
2
Status: Assigned Nov 17, 12:14 PM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Kaitlyn Kelch
Technician:Arturo Diaz
🚨17.0 business days
🆕
Status: Entered by Kaitlyn KelchDec 11, 4:13 PM
From:Assigned, Entered
To:Entered, On Hold
Duration in Previous:24d 3h, 0m
Bottlenecks
Assigned
Duration: 16.8 business days (threshold: 4.0 business hours)