Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 114 pieces (according to 2024 Inspection)
https://www.ebiotrack.com/inspection.php?iid=31268
11/25 KSmith -- Advised annual inspection is due January 2026. FSE was last onsite in August to inspect 2 new pieces of equipment.
11/25/2025jsells
email from customer -Hi –I think Mohamed already came out recently to do the yearly inspection. Please tell me if this for a particular piece of equipment. Thank you
11/25 KSmith -- Sent email to schedule for 1/19
🔧Work Performed
Completed annual inspection all work documented in ebiotrack S.O #: 370-17249-31268.
🔍Technician Findings
Completed annual inspection all work documented in ebiotrack S.O #: 370-17249-31268.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 114 pieces (according to 2024 Inspection)
https://www.ebiotrack.com/inspection.php?iid=31268
📧
Email:RE: Work Order has been Assigned Ref{00DA.93zU:500VU.gUOmb}
Completed Nov 26, 2025
From: fordj@chc1.com
To: ksmith@emsar.com
Hi-Yes January 19th works well to come to Clinton. Thank you
Joanne Ford BSN, RN
Nurse Manager
Community Health Center, Inc
22 Fifth Street Stamford, Ct 06905
114 East Main Street Clinton Ct 06413
203-323-8160
Fordj@chc1.com <mailto:Fordj@chc1.com>
From: Kourtney Smith <ksmith@emsar.com>
Sent: Tuesday, November 25, 2025 4:39 PM
To: Ford, Joanne <fordj@chc1.com>
Subject: RE: Work Order has been Assigned Ref{00DA.
📋
Inbound from +14122682157
Completed Nov 25, 2025
📧
Email: CHC of Clinton (10448-03-010) -- EMSAR Inspection -- WO-01316042
Completed Nov 25, 2025
To: fordj@chc1.com
CC:
BCC:
Attachment: --none--
Subject: CHC of Clinton (10448-03-010) -- EMSAR Inspection -- WO-01316042
Body:
Hi Joanne,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at CHC of Clinton (10448-03-010) located at 114 East Main St?
If not, would you have the contact information of the person I need to speak with?
If you are the correct person:
We rece
Nov 25, 2025 4:36pm
@Kourtney Smith customer sent an email about this work order, he mentioned they already has an inspection
📅
WO-01316042 - Inspection - Clinton - CHC of Clinton (10448-03-010)
Jan 19, 2026 12:00pm – 7:00pm
Work Order: WO-01316042
Account: Community Health Center CHC New Britain
Customer Case Number:
Location: CHC of Clinton (10448-03-010)
Address: 114 East Main St., Clinton, CT 06413
Manufacturer:
Model #:
Serial #:
Contact Name: Joanne Ford
Contact Phone: 5086880141
Contact Email: fordj@chc1.com
Timeline
📞
Case Linked Nov 18, 6:00 AM
Case Number:00544613
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Nov 18, 2:37 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Scott Berry
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⚠️6.0 business days
👷
▶
2
Technician Assigned Nov 25, 11:33 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:6d 20h
📅
▶
2
Dispatch Scheduled Nov 26, 9:38 AM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Kourtney Smith
From:Assigned
To:Scheduled
Duration in Previous:22h 5m
🚨37.0 business days
📅
Dispatch Scheduled by Kourtney SmithJan 15, 12:01 PM
Scheduled For:2026-01-19T17:00:00.000+0000
⏳3.0 business days
🔧
Status: Tech On Site by Mohamed ShareedJan 19, 11:18 AM
From:Scheduled
To:Tech On Site
Duration in Previous:54d 1h
🔩
▶
2
7x Parts Added Jan 19, 7:44 PM
7x Parts Added → Status: Completed
✔️
Status: Completed by Mohamed Shareed
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:8h 27m, 0m
⏳2.5 business days
📄
▶
2
Status: Ready to Bill Jan 21, 5:08 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
⏳3.9 business days
🧾
Invoice Created Jan 26, 8:10 AM
Invoice Number:SM-251842
Bottlenecks
Ready for Scheduling
Duration: 5.5 business days (threshold: 1.0 business days)
Exceeded by 4.5 business days
Assigned
Duration: 1.9 business days (threshold: 4.0 business hours)
Exceeded by 1.4 business days
Scheduled
Duration: 39.0 business days (threshold: 2.0 business days)
Exceeded by 37.0 business days
Tech On Site
Duration: 1.1 business days (threshold: 1.0 business days)
Exceeded by 0.5 business hours
Closed
Duration: 2.0 business days (threshold: 1.0 business days)