Detailed work order timeline, KPIs, and analysis
Centurion of Maryland, LLC - Pre-trial • Inspection • PSM
📍 Youth Detention Center — 926 Greenmount Ave., Baltimore MD, 21202
Nov 19, 2025 → Present
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Nov 19 → Nov 19 | Created | ▶ Running | 0 | 0 |
| Nov 19 → Dec 5 | Ready for Scheduling | ▶ Running | 10 | 10 |
| Dec 5 → Jan 12 | Assigned | ▶ Running | 24 | 34 |
| Jan 12 → Jan 14 | Entered | ▶ Running | 2 | 36 |
| Jan 14 → Jan 14 | Ready for Scheduling | ▶ Running | 0 | 36 |
| Jan 14 → Jul 1 | Assigned | ▶ Running | 116 | 152 |
| Jul 1 → Jul 1 | Entered | ▶ Running | 0 | 152 |
| Jul 1 → Aug 16 | On Hold | ▶ Running | 31 | 183 |
6/30/26 RBerry- Placed the work order on hold due to contact and confirmation issues. The ASC has been attempting to schedule the appointment since January but has been unable to obtain confirmation.
6/4/26 RBerry- Sent email to Harmony Getts to schedule for the below schedule. She is assisting with clearance and will let us know ASAP if these are confirmed. See logged email on WO-01316255
WO-01316255-Baltimore City Correctional Center-901 Greenmount Ave, Baltimore, MD 21202- 6/22- With arrival time between 8-10AM
WO-01316289-Youth Detention Center-926 Greenmount Ave., Baltimore, MD 21202-6/22-with arrival time between 12-2PM
WO-01316261-Home Detention Unit-428 E Preston St, Baltimore, MD 21202-6/24- With arrival time between 8-10AM
WO-01316246-Maryland Correctional Institution-Jessup-7803 House of Correction Rd, Jessup, MD 20794-7/7-With arrival time between 9-11AM
WO-01316237-Maryland Correctional Institution for Women Hospital-7943 Brockbridge Rd - Hospital, Jessup, MD 20794-7/9-with arrival time between 9-11AM
WO-01316234-Maryland Correctional Institution for Women-7943 Brockbridge Rd, Jessup, MD 20794-7/9- with arrival time between 12-2PM
WO-01316251-Central Maryland Correctional Facility-7301 Buttercup Rd, Sykesville, MD 21784-7/10- with arrival time between 9-11AM
5/21 MOwens Sent chatter to Dylan asking if this one can be put On Hold.
4/29/26 RBerry- Sent email to DNakoff asking if there is an update on the clearance for the remaining sites. Per last email from Centurion they were working on setting up a meeting to discuss. See logged email on WO-01316289
3/30/26 Rberry- Updated due date. ASC is still waiting on clearance from site. Chattered DNakoff to make him aware.
3/30 MOwens Called to speak to Tierra Hoops. Left a vm for her to call back or email back with update on entry approval for tech.
3/30/26 RBerry- Sent teams message to ASC to follow up with Tierra Hoops today and remaining initial inspections and clearance for these sites. Once this is done due date will be updated.
3/11 MOwens Called and spoke to Tierra Hoops. She is going to check about the issue with approval and send an email with an update.
3/4 MOwens Sent follow up email to Tierra asking for update on approval.
2/20 MOwens Tierra replied back no approval yet. I gave possible date of 3/26 eta between 9-10am.
2/20 MOwens Sent follow up email to Tierra asking if there is an update on approval to go onsite.
02/13/2026 LHill-sent email to Tierra-
Do you have approval for our technician Michael Harris to come onsite for this inspection?
See logged email.
1/30/26 RBerry- Emailed Tierra Hopps for update on clearance and offered dates and times. Advised Tierra that we will need to pick new dates for this week and next week WOs that were offered. Updated due date. See logged email on WO-01316329
1/27/26 RBerry- Received email from Tierra Hopps stating:I have not received a response as of yet. I will follow up with them now. See logged email on WO-01316239
1/27/26 RBerry- Emailed Tierra Hopps asking for update on proposed dates and times. See logged email on WO-01316239
1/22/26 RBerry- Received email from Tierra Hopps stating: Received. Thank you. I will submit the requests with the date and times provided and will follow up once I receive a response. See logged email on WO-01316239
1/22/26 RBerry- Emailed Tierra Hopps to schedule waiting for confirmation also sent tech DL for clearance. See logged email on WO-01316239:
Technician-Michael Harris
WO-01316265-Maryland Reception, Diagnostic and Classification Center-550 East Madison St. 1/29/26 with an arrival time between 8-10AM.
WO-01316289-Youth Detention Center-926 Greenmount Ave.-1/30/26 with an arrival time between 8-10AM.
WO-01316261-Home Detention Unit-428 E Preston St-2/3/26 with an arrival time between 8-10AM
WO-01316251Central Maryland Correctional Facility-7301 Buttercup Rd-2/4/26 with an arrival time between 9-11AM
WO-01316234-Maryland Correctional Institution for Women-7943 Brockbridge Rd-2/9/26 with an arrival time between 9-11AM
WO-01316237-Maryland Correctional Institution for Women Hospital-7943 Brockbridge Rd - Hospita-2/10/26 with an arrival time between 9-11AM.
WO-01316248-Dorsey Run Correctional Facility-2020 Toulson Rd-2/11/26 with an arrival time between 9-11AM
WO-01316246-Maryland Correctional Institution-Jessup-7803 House of Correction Rd-2/12/26 with an arrival time between 9-11AM.
WO-01316247/WO-01316244/WO-01316239-Patuxent Institution Youth/Patuxent Institution Adult/Patuxent Institution CMHCJ-7555 Waterloo Rd- 2/13/26 with an arrival time between 9-11AM.
Technician: Pero Popovic
WO-01316291-Western Correctional Institution-13800 McMullen Hwy SW-2/2/26 with an arrival time between 10AM-12PM.
WO-01316302-North Branch Correctional Institution-14100 McMullen Hwy SW-2/3/26 with an arrival time between 8-10AM.
WO-01316274-Western Correctional Institution - Hospital-13800 McMullen Hwy SW - Hospital-2/3/26 with an arrival time between 12-2PM.
WO-01316243-Maryland Correctional Institution- Hagerstown-18601 Roxbury Rd-2/4/26 with an arrival time between 9-11AM.
WO-01316305-Maryland Correctional Institution- Hagerstown Hospital-18601 Roxbury Rd - Hospital-2/4/26 with an arrival time between 12-2PM.
WO-01316245-Roxbury Correctional Institution- 18701 Roxbury Rd- 2/5/26 with an arrival time between 8-10AM.
WO-01316329-Maryland Correctional Training Center-18800 Roxbury Rd-2/5/26 with an arrival time between 12-2PM.
1/20/26 RBerry- Received email from Tierra Hopps stating:
Each site will require its own entrance memo. The attached form will need to be completed for BCBIC. For the remaining sites, I will need a clear copy of the individual’s driver’s license along with the requested dates and times of entry. I recommend selecting a date that is at least 7 business days out to ensure there is sufficient time to obtain approval.
1/14/26 RBerry- Emailed Shelley Wilson-Howard asking for background check form and if there is a certain day or time that works best for this facility. See logged email.
1/14/26 RBerry- LM with Shelley Wilson-Howard to discuss scheduling and background check. See logged call on WO-01316265
1/12/26 RBerry- Returned WO to dispatch. Contact information is missing in WO.
1/9 MOwens Sent email to Anitra Hernandez with proposed schedule date of 1/30