Midmark Service Request Dispatch Authorization - WO-00128867
Closed
Zone 1
MGIV - Swap SD cards
This is a high priority dispatch. Email sent to dispatch@midmark.com with Midmark 626 Micro-SD Card Replacement
instructions attached. Tech will need to call into Medical Tech Service at 844-856-1230 with questions on the replacement.
The Service Company Tech MUST RETURN the old SD card(s) using the return label provided to the customer. For
assistance, troubleshooting, or parts identification, contact Medical Tech Service at 844-856-1230. Thank you!
Arrived on site and checked in with security desk to sign into vendors log. Next made my way to POC office where she provided me sd cards sent. Customer did not have exact rooms where chairs located so had to work with nurses around patient care to look for tables matching the SN on our SR. Once tables located followed instructions provided on replacement of SD Cards. Unit returned to service and advised nurses table ready to use again
🔍Technician Findings
unit found powered on with no current issues
⚠️Problem Description
Zone 1
MGIV - Swap SD cards
This is a high priority dispatch. Email sent to dispatch@midmark.com with Midmark 626 Micro-SD Card Replacement
instructions attached. Tech will need to call into Medical Tech Service at 844-856-1230 with questions on the replacement.
The Service Company Tech MUST RETURN the old SD card(s) using the return label provided to the customer. For
assistance, troubleshooting, or parts identification, contact Medical Tech Service at 844-856-1230. Thank you!
Ship Exchanged Open 739377 015-10231-00 1.00000