11/26 KSmith -- Scheduled for Monday with Amy. Amy is on PTO, but we can Ask for surgery department. Doug
11/25/25 SReich
Your shipment
1ZE444250371599005
Estimated delivery
Tomorrow, November 26 between 8:30 A.M. - 11:30 A.M.
Order No: 740280
Customer PO No: SR1495870
Customer: Midmark No Charge
Service Request NO: 1495870
Ship To Name: Garden State Vet Specialists
Ship To Address: 246 Industrial Way W STE 3
Ship To City/State: Eatontown, NJ 07724-4240
Waybill (Tracking #): 1ZE444250371599005
Carrier: UPS-Parcel-Ground
The following items have shipped from Midmark Corporation on: 24-NOV-2025
LINE NO: 1.1 QTY: 1 ITEM: 029-10090-00 SERIAL #: DESCRIPTION: ASSY,BASE PLATE, QC6-01
11/20 KSmith -- Scheduled for Monday with Amy. 9-11am
11/19/2025jsells
spoke with Amy and I gave her the WO#
🔧Work Performed
Tech replaced the base and confirmed it is reaching 300 ohms on both sides at the metal plate. Completed two cycles on the unit, and it is working properly.
🔍Technician Findings
Tech found the unit not working. After contacting Midmark support, it was determined that the board and base were not reaching the required 300Ω resistance, measuring only 100Ω on both sides at the metal plate. Midmark recommended replacing the base assembly, and since the unit is still under warranty, they placed the order.
⚠️Problem Description
Zone 1
WD Low sonics
For assistance, troubleshooting, or parts identification, contact Veterinary Tech Service at 844-856-1232, option 1. Thank you!