Midmark Service Request Dispatch Authorization - WO-00129374
Closed
Travel Zone 1
Dispatch Type Repair
PROBLEM SUMMARY
NWD breaker is tripping
ADDITIONAL NOTES
**Effective December 1, customer is moving to 1631 W Alabama St, Houston, TX 77006. Please confirm location of unit when scheduling service.**
If part(s) are identified after speaking with Midmark Tech Service, the Service Company Tech must contact the POC for authorization before ordering. Once approved, notify Midmark immediately. If more time is needed for the customer’s decision to proceed, inform Midmark Dispatch at 937.688.9175 or dispatch@midmark.com. For assistance, troubleshooting, or parts identification, contact Veterinary Tech Service at 844-856-1232, option 4.
PCR CODES
Problem Cause Resolution
AIR ISSUES UM UNDETERMINED DIAGNOSING PRODUCT
11/25 KKelch called Norma back to schedule for tomorrow between 9 and 11 am. Customer confirmed.
11/25 KKelch called Norma to schedule for tomorrow between 9 and 11 am. Left VM.
11/20 KKelch waiting for tracking to update prior to scheduling
11/20/2025jsells
Ship To Name: Midtown Veterinary Hospital
Ship To Address: 1434 W Alabama St
Ship To City/State: HOUSTON, TX 77006
Waybill (Tracking #): 1ZE444250370289744
Carrier: UPS-Parcel-Ground
The following items have shipped from Midmark Corporation on: 20-NOV-2025
LINE NO: 1.1 QTY: 1 ITEM: 002-10453-00 SERIAL #: DESCRIPTION: KIT, MIDMARK 1000 COMPRESSOR CHECK VALVE
11/20/2025 JRolston - Called site POC, Norma Sanchez-Diaz @ 832.387.2695. Voicemail only. Left detailed message advising her that dispatch has been received, and that Coordinators will call to schedule accordingly once tracking / ETA for parts has been determined.
🔧Work Performed
11/26 CLacy- I have removed and replaced the compressor check valve with the new one provided by midmark. Functional testing passed. This unit is ready to return to service
🔍Technician Findings
Unit is tripping the breaker
⚠️Problem Description
Travel Zone 1
Dispatch Type Repair
PROBLEM SUMMARY
NWD breaker is tripping
ADDITIONAL NOTES
**Effective December 1, customer is moving to 1631 W Alabama St, Houston, TX 77006. Please confirm location of unit when scheduling service.**
If part(s) are identified after speaking with Midmark Tech Service, the Service Company Tech must contact the POC for authorization before ordering. Once approved, notify Midmark immediately. If more time is needed for the customer’s decision to proceed, inform Midmark Dispatch at 937.688.9175 or dispatch@midmark.com. For assistance, troubleshooting, or parts identification, contact Veterinary Tech Service at 844-856-1232, option 4.
PCR CODES
Problem Cause Resolution
AIR ISSUES UM UNDETERMINED DIAGNOSING PRODUCT
📄Description
Midmark VetPro 1000 (Series) Mobile Delivery System (8000-001, 8000-002, 8000-003, 8000-004, 8000-005, 8000-006,8000-006S, 8000-007, 8000-007S, 8000-008, 8000-008S)
📋
Outbound to +18323872695
Completed Nov 25, 2025
11/25 KKelch called Norma back to schedule for tomorrow between 9 and 11 am. Customer confirmed.
📋
Outbound to +18323872695
Completed Nov 25, 2025
11/25 KKelch called Norma to schedule for tomorrow between 9 and 11 am. Left VM.
📞
Call
Completed Nov 20, 2025
11/20/2025 JRolston - Called site POC, Norma Sanchez-Diaz @ 832.387.2695. Voicemail only. Left detailed message advising her that dispatch has been received, and that Coordinators will call to schedule accordingly once tracking / ETA for parts has been determined.