Per Jacob,
Occasionally when device runs it just shows 3 dash lines and nothing else.
There is a mandatory 4 business days in which to complete this work. If you have questions or require technical support during the service, call 931-284-4999 and follow the prompts to reach the EMSAR Level II Support team for assistance (Support Hours are Monday-Friday from 8:00 AM EST until 8:00 PM EST). Provide the team member with the Work Order number, location, and problem description.
**ALL NON-EMSAR TECHNICIANS: You must check in from the location as soon as you arrive onsite and before you begin working on the kiosk. Call 931-284-4999 and follow the prompts. If there are any questions about the service expectations, use this opportunity to ask the Level II Support team.**
12/2 KKelch-parts arrived to FSE too late to be completed today, rescheduled for tomorrow
🔧Work Performed
Upon arrival, a preliminary visual and operational inspection confirmed the unit was functioning within nominal parameters. As per work order specifications, the L-assembly and the primary power cord were subsequently replaced. Following the component exchange, the unit underwent a rigorous system test and a final functional verification to ensure correct installation and optimal performance, confirming the equipment was fully operational before departure.
🔍Technician Findings
Couldn't repeat issues.
⚠️Problem Description
Tech will be shipped replacement L assembly, and power cord kit to replace on unit.
Per Jacob,
Occasionally when device runs it just shows 3 dash lines and nothing else.
There is a mandatory 4 business days in which to complete this work. If you have questions or require technical support during the service, call 931-284-4999 and follow the prompts to reach the EMSAR Level II Support team for assistance (Support Hours are Monday-Friday from 8:00 AM EST until 8:00 PM EST). Provide the team member with the Work Order number, location, and problem description.
**ALL NON-EMSAR TECHNICIANS: You must check in from the location as soon as you arrive onsite and before you begin working on the kiosk. Call 931-284-4999 and follow the prompts. If there are any questions about the service expectations, use this opportunity to ask the Level II Support team.**
📄Description
90550,BP MONITOR, NO AD DISPLAY
📋
Inbound from +18324747413
Completed Nov 24, 2025
Per Jacob,
Occasionally when device runs it just shows 3 dash lines and nothing else.
Dec 4, 2025 9:04am
@Anthony Wirth for Kiosk, mileage is required. Please enter your mileage both ways to WOD. Thank you