Q-00031284
1 of 6
There are 6 TMM4 stretcher chairs that need to have the pads installed. Velco is already on them so quick install. There is a bit of rust on some of the handrails that needs to be cleaned with a wire brush and wiped down with clean product.
Cleaned velcro with a wire brush, and handrails.
Installed mattress pad on a stretcher. Unit returned to service
🔍Technician Findings
Cleaned velcro with a wire brush, and handrails.
⚠️Problem Description
Q-00031284
2 of 6
There are 6 TMM4 stretcher chairs that need to have the pads installed. Velco is already on them so quick install. There is a bit of rust on some of the handrails that needs to be cleaned with a wire brush and wiped down with clean product.
📅
WO-01317271 - Repair - Chicago - VCA Chicago
Nov 26, 2025 10:00am – 3:00pm
Work Order: WO-01317271
Account: iMedical Healthcare Solutions
Customer Case Number:
Location: VCA Chicago
Address: 8630 S Pulaski Rd, Chicago, IL 60652
Manufacturer:
Model #:
Serial #:
Contact Name: Wendy Burns
Contact Phone: 586-453-4788
Contact Email:
Due Date: 12/9/2025
Scheduled Date/Time:
Case #00546311 – Urgent 11/26 VCA Chicago
Status: Closed | Priority: High
Q-00031284
1 of 6
There are 6 TMM4 stretcher chairs that need to have the pads installed. Velco is already on them so quick install. There is a bit of rust on some of the handrails that needs to be cleaned with a wire brush and wiped down with clean product.
💬Case Comment
Internal Nov 26, 2025 9:39am
Email communication
💬Case Comment
Internal Nov 25, 2025 2:32pm
Reached out to Nicole Floyd at 8:44 am and again at noon, did not get a response until 1:00 via teams that this was not handled by the installation team. Then worked with Carvalho on location and equipment information. Then worked with Jessica Foley; finally, List Wright reached out and provided the account to use to enter the location.