Inspection: Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 52
https://www.ebiotrack.com/inspection.php?iid=31495
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
1/7 KKelch- Anthony went to leave and ran into an employee who let him gain access to the site, put back into scheduled status
1/7 KKelch called Lanette due to FSE texting me that the office was closed today due to no providers in office. Left VM. Placed in R/S pending call back
12/4 KKelch scheduled per attached screenshot from Lanette, sent chatter to ASM to update phone number
12/1 KKelch called Lanette to schedule for 1/7 between 9 and 11 am. Unable to leave VM, sent email.
🔧Work Performed
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
🔍Technician Findings
Unit in Exam room 5 battery is bad. 104894 Welch Allyn 2.4V Rechargeable Battery
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 52
https://www.ebiotrack.com/inspection.php?iid=31495
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
📋
Outbound to +15129130692
Completed Jan 7, 2026
1/7 KKelch called Lanette due to FSE texting me that the office was closed today due to no providers in office. Left VM.
📧
Email: EMSAR Request for service at VM Congress - (TX28-C13444)
Completed Dec 1, 2025
To: lrodriguez4@villagemedical.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at VM Congress - (TX28-C13444)
Body:
Hi Lanette Rodriguez,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at VM Congress - (TX28-C13444). This inspection is due in January, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 1/7/2026 with an arrival
📋
Outbound to +18325618210
Completed Dec 1, 2025
12/1 KKelch called Lanette to schedule for 1/7 between 9 and 11 am. Unable to leave VM, sent email.
Dec 4, 2025 9:08am
@Dylan Nakoff May we please update Lanette's phone number to 512-913-0692
Jan 7, 2026 10:20am
@Dylan Nakoff Can we please update this POC to Michael LLamas at 646-508-0823 and Michael.llamas@harborhealth.com
📅
WO-01317402 - Inspection - Austin - VM Congress - (TX28-C13444)
Jan 7, 2026 10:00am – 3:00pm
Work Order: WO-01317402
Account: VillageMD
Customer Case Number:
Location: VM Congress - (TX28-C13444)
Address: 120 W Slaughter Lane 100, Austin, TX 78748
Manufacturer:
Model #:
Serial #:
Contact Name: Lanette Rodriguez
Contact Phone: 8325618210
Contact Email: lrodriguez4@villagemedical.com
Due
Timeline
📞
Case Linked Nov 26, 6:03 AM
Case Number:00546976
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Nov 26, 1:50 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by John Rolston
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Status: Assigned Nov 26, 1:58 PM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Kaitlyn Kelch
Technician:Anthony Wirth
⚠️7.0 business days
🗓️
▶
2
Status: Scheduled Dec 4, 9:08 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-01-07T15:00:00.000+0000
🚨25.0 business days
🔄
Status: Reschedule by Kaitlyn KelchJan 7, 9:08 AM
From:Scheduled
To:Reschedule
Duration in Previous:33d 23h
📅
▶
2
Dispatch Scheduled Jan 7, 9:18 AM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Kaitlyn Kelch
From:Reschedule
To:Scheduled
Duration in Previous:10m
🔧
Status: Tech On Site by Anthony WirthJan 7, 9:25 AM
From:Scheduled
To:Tech On Site
Duration in Previous:6m
✔️
▶
3
Status: Completed Jan 7, 9:28 PM
Status: Completed → Parts Added → 3x Labor Added
🔩
Parts Added
Type:Parts
Status:Open
Qty:1
⏱️
3x Labor Added
Type:Labor, Travel
Status:Open
Qty:2.5, 6, 94
🏁
Status: Closed by Anthony WirthJan 7, 9:33 PM
From:Completed
To:Closed
Duration in Previous:5m
⏳2.3 business days
📄
Status: Ready to Bill by Diane PattonJan 9, 12:59 PM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:1d 15h, 0m
⏳2.0 business days
🧾
Invoice Created Jan 12, 11:27 AM
Invoice Number:SM-250910
Bottlenecks
Assigned
Duration: 6.6 business days (threshold: 4.0 business hours)
Exceeded by 6.1 business days
Scheduled
Duration: 25.0 business days (threshold: 2.0 business days)
Exceeded by 23.0 business days
Tech On Site
Duration: 1.3 business days (threshold: 1.0 business days)
Exceeded by 2.5 business hours
Closed
Duration: 2.0 business days (threshold: 1.0 business days)