12/8 KKelch called Tiffany to schedule for 1/5 between 9 and 11 am. Customer confirmed.
🔧Work Performed
- Inspected equipment found in every exam room
- inspected equipment found in labs
- inspected equipment found in nurse stations
- inspected equipment found in hallways
- inquired of staff where any other equipment might be found
- confirmed with staff that all equipment that is in use has been inspected
- informed staff if any equipment is later found, or pulled from storage, or received from another location, it will require a miscellaneous equipment inspection on a new work order
🔍Technician Findings
Normal equipment conditions
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
25 pieces
https://www.ebiotrack.com/inspection.php?iid=31540
📋
Outbound to +17132034603
Completed Dec 8, 2025
12/8 KKelch called Tiffany to schedule for 1/5 between 9 and 11 am. Customer confirmed.
📅
WO-01317756 - Inspection - Laporte - CareNow - Deer Park
Jan 5, 2026 10:00am – 12:00pm
Work Order: WO-01317756
Account: HCA Urgent Care
Customer Case Number:
Location: CareNow - Deer Park
Address: 9055 Spencer Hwy, Laporte, TX 77571
Manufacturer:
Model #:
Serial #:
Contact Name: Tiffany Butler
Contact Phone: 713-203-4603
Contact Email: tiffany.butler2@hcahealthcare.com
Due Date: 1
Timeline
📞
Case Linked Nov 30, 6:00 AM
Case Number:00547463
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Dec 1, 4:03 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered
To:Ready for Scheduling
Duration in Previous:1m
👷
▶
2
Technician Assigned Dec 1, 4:24 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:20m
⚠️5.9 business days
🗓️
▶
2
Status: Scheduled Dec 8, 9:39 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-01-05T15:00:00.000+0000
🚨21.0 business days
⏱️
2x Labor Added Jan 5, 10:15 AM
Type:Labor, Travel
Status:Open
Qty:2, 55
🔧
Status: Tech On Site by Arturo DiazJan 5, 10:23 AM
From:Scheduled
To:Tech On Site
Duration in Previous:28d 0h
⏱️
3x Labor Added Jan 5, 4:02 PM
Type:Labor, Travel
Status:Open
Qty:2, 1, 50
🚗
▶
2
Status: Tech Off Site Jan 5, 5:40 PM
Status: Tech Off Site → Status: Closed
🏁
Status: Closed by Arturo Diaz
From:Completed
To:Closed
Duration in Previous:0m
⏳2.8 business days
📄
▶
2
Status: Ready to Bill Jan 7, 2:47 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
⚠️9.0 business days
🧾
Invoice Created Jan 19, 4:07 PM
Invoice Number:SM-250708
Bottlenecks
Assigned
Duration: 5.3 business days (threshold: 4.0 business hours)
Exceeded by 4.8 business days
Scheduled
Duration: 21.0 business days (threshold: 2.0 business days)
Exceeded by 19.0 business days
Closed
Duration: 2.2 business days (threshold: 1.0 business days)