Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 93
https://www.ebiotrack.com/inspection.php?iid=31545
ATTENTION TECHS!
This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
ALL equipment found at the site is to be tagged with an EMSAR stickers and catalogued into inventory.
This includes the following:
PAL Handles AND the PAL Consoles
Exam Tables
Exam chairs
All PAL HANDLES! Please verify the SN and inspect the quality of the asset. If the Serial Number is not legible, it must be reported to the Account Manager. The manager will need a photo of the handle showing the illegible number so that it can be sent to Sono Bello.
There are also overhead lights in the ORs that are part of the ceiling that need to be checked and cataloged as well. These are much like the big mobile OR lights in our other centers.
ATTENTION ALL COORDINATORS AND BILLING!!
Please seek approval from the Account Manager before sending a technician more than 3 hours one way for any work order for Sono Bello.
Repairs over $2k need to be sent to Andrew for approval. Andrew Von Tersch. Please send request for approval to the Account Manager
ATTENTION ALL COORDINATORS AND TECHNICIANS!!
Please seek approval from the Account Manager before sending a technician more than 3 hours one way for any work order for Sono Bello.
3/2 KKelch called Rick to schedule for 3/4 between 8 and 10 am. Customer confrimed.
2/18 KKelch Rick called me back to reschedule for 2/23 between 11:30 and 1:30 pm. Customer confirmed. Call logged on WO-01317796
2/18 KKelch called site to schedule for 2/23 between 11:30 and 1:30 pm. Left info. Call logged on WO-01334601
2/10 KKelch added to previously scheduled date and time with site
2/9/26 CDempsey- Putting into Reschedule status. Need to get with Tom to as to when can complete.
1/15/26 CDempsey- Tom needs to return to complete service.
12/3 KKelch Sara called me back to schedule the repair for 12/10 between 12 and 2 pm and inspection for 1/12 between 9 and 11 am. Customer confirmed. Call logged on WO-01318264
🔧Work Performed
started inspection will need to return to complete
2/23/2026-only was able to do a few rooms, all other rooms are in use for the day.
4/6/2026-completed the annual inspection on 74 pieces of equipment.
🔍Technician Findings
inspection due
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 93
https://www.ebiotrack.com/inspection.php?iid=31545
ATTENTION TECHS!
This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
ALL equipment found at the site is to be tagged with an EMSAR stickers and catalogued into inventory.
This includes the following:
PAL Handles AND the PAL Consoles
Exam Tables
Exam chairs
All PAL HANDLES! Please verify the SN and inspect the quality of the asset. If the Serial Number is not legible, it must be reported to the Account Manager. The manager will need a photo of the handle showing the illegible number so that it can be sent to Sono Bello.
There are also overhead lights in the ORs that are part of the ceiling that need to be checked and cataloged as well. These are much like the big mobile OR lights in our other centers.
ATTENTION ALL COORDINATORS AND BILLING!!
Please seek approval from the Account Manager before sending a technician more than 3 hours one way for any work order for Sono Bello.
Repairs over $2k need to be sent to Andrew for approval. Andrew Von Tersch. Please send request for approval to the Account Manager
ATTENTION ALL COORDINATORS AND TECHNICIANS!!
Please seek approval from the Account Manager before sending a technician more than 3 hours one way for any work order for Sono Bello.
📋
Outbound to +19136016489
Completed Mar 2, 2026
3/2 KKelch called Rick to schedule for 3/4 between 8 and 10 am. Customer confrimed.
📋
Inbound from +19136016489
Completed Feb 18, 2026
2/18 KKelch Rick called me back to reschedule for 2/23 between 11:30 and 1:30 pm. Customer confirmed. Call logged on WO-01317796
📅
WO-01317796 - Inspection - DD: 1/30/2026 - - Overland Park - KS-Kansas City
Apr 6, 2026 10:00am – 1:00pm
Work Order: WO-01317796
Account: Sono Bello
Customer Case Number:
Location: KS-Kansas City
Address: 10787 Nall Ave, Suite 210, Overland Park, KS 66211
Manufacturer:
Model #:
Serial #:
Contact Name: Supply Chain
Contact Phone: 4257852384
Contact Email: supplychain@sonobello.com
Due Date: 1/30/202
Timeline
📞
Case Linked Dec 1, 12:00 AM
Case Number:00547504
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Dec 1, 5:17 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Shelby Robinson
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Dec 2, 8:58 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:15h 40m
⏳2.0 business days
📅
▶
2
Dispatch Scheduled Dec 3, 9:47 AM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Kaitlyn Kelch
From:Assigned
To:Scheduled
Duration in Previous:1d 0h
🚨27.0 business days
🔧
Status: Tech On Site by Thomas LangenbergJan 12, 10:09 AM
From:Scheduled
To:Tech On Site
Duration in Previous:40d 0h
⏱️
▶
2
5x Labor Added Jan 12, 5:31 PM
5x Labor Added → Status: Tech Off Site
🚗
Status: Tech Off Site by Thomas Langenberg
From:Tech On Site
To:Tech Off Site
Duration in Previous:7h 22m
🚨19.8 business days
🔄
Status: Reschedule by Craig DempseyFeb 9, 5:52 PM
From:Tech Off Site
To:Reschedule
Duration in Previous:28d 0h
🗓️
▶
2
Status: Scheduled Feb 10, 10:06 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-02-16T19:30:00.000+0000
⚠️6.0 business days
🔄
Status: Reschedule by Kaitlyn KelchFeb 18, 9:01 AM
From:Scheduled
To:Reschedule
Duration in Previous:7d 22h
🗓️
▶
2
Status: Scheduled Feb 18, 9:50 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-02-23T17:30:00.000+0000
⏳4.0 business days
🔧
Status: Tech On Site by Thomas LangenbergFeb 23, 11:24 AM
From:Scheduled
To:Tech On Site
Duration in Previous:5d 1h
⏱️
▶
2
Labor Added Feb 23, 3:48 PM
Labor Added → Status: Completed
✔️
Status: Completed by Thomas Langenberg
From:Tech On Site, Completed
To:Completed, Reschedule
Duration in Previous:4h 26m, 0m
⚠️6.0 business days
🗓️
▶
2
Status: Scheduled Mar 2, 10:15 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-03-04T14:00:00.000+0000
📅
Dispatch Scheduled by Kaitlyn KelchMar 2, 11:41 AM