New Miscellaneous Equipment Inspection
1 new Welch Allyn EKG needs inspected.
https://www.ebiotrack.com/inspection.php?iid=31571
This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
12/2 KKelch scheduled per logged email from Delinda
12/2 KKelch called Delinda to schedule for 12/4 between 11:30 and 1:30 pm. Unable to leave VM, sent email.
🔧Work Performed
New equipment inspection: Installed and tested new ekg acquisition module.
🔍Technician Findings
normal equipment conditions
⚠️Problem Description
New Miscellaneous Equipment Inspection
1 new Welch Allyn EKG needs inspected.
https://www.ebiotrack.com/inspection.php?iid=31571
This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
📧
Email:Re: [External] Scheduling for WO-01317807
Completed Dec 2, 2025
From: dvinson@villagemedical.com
To: kaitlyn.kelch@emsar.com
Hello Kaitlyn,
This date and time works perfectly. Thank you for reaching out.
DelindaDelinda Vinson, NCMAClinical Lead Heights North1351 West 43rd Street,Houston, TX 77018Phone: 346-398-7218Fax: 713-461-5307 Heights South600 N. Shepherd DrSte. 530Houston, TX 77007 Phone: 713-496-9179Fax: 713-461-5307
From: Kaitlyn Kelch <kaitlyn.kelch@emsar.com>Sent: Tuesday, December 2, 2025 8:14 AMTo: DeLinda Vinson <dvinson@villagemedica
📧
Email: Scheduling for WO-01317807
Completed Dec 2, 2025
To: dvinson@villagemedical.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: Scheduling for WO-01317807
Body:
Good morning Delinda,
I am reaching out from EMSAR to schedule the inspection needed for your EKG machine. Our technician, Arturo, can be there on 12/4 between 11:30 and 1:30 pm. Please let me know if this date and time works for you.
Thank you,
Kaitlyn Kelch
Account Service Coordinator I-West District
(937) 741-4389
kaitlyn.kelch@emsar.com
www.emsar.com
Disclaim
📋
Outbound to +12812362557
Completed Dec 2, 2025
12/2 KKelch called Delinda to schedule for 12/4 between 11:30 and 1:30 pm. Unable to leave VM, sent email.
📅
WO-01317807 - Misc. Inspection - Houston - VM Heights South - (TX25-S50070)
Dec 4, 2025 12:30pm – 2:29pm
Work Order: WO-01317807
Account: VillageMD
Customer Case Number:
Location: VM Heights South - (TX25-S50070)
Address: 600 N. Shepherd, #530, Houston, TX 77007
Manufacturer:
Model #:
Serial #:
Contact Name: Delinda Vinson
Contact Phone: 2812362557
Contact Email: dvinson@villagemedical.com
Due Dat
Timeline
📞
Case Linked Dec 1, 5:42 PM
Case Number:00547820
Subject:
Status:Closed
📋
▶
2
Work Order Created Dec 1, 5:48 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Shelby Robinson
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Status: Assigned Dec 2, 8:56 AM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Kaitlyn Kelch
Technician:Arturo Diaz
🗓️
▶
2
Status: Scheduled Dec 2, 1:46 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2025-12-04T17:30:00.000+0000
⏳3.0 business days
🔧
▶
2
Status: Tech On Site Dec 4, 3:31 PM
Status: Tech On Site → 2x Travel Added
🚗
2x Travel Added
Type:Travel
Status:Open
Qty:30
🚗
Status: Tech Off Site by Arturo DiazDec 4, 6:21 PM
From:Tech On Site
To:Tech Off Site
Duration in Previous:2h 50m
⏱️
▶
2
3x Labor Added Dec 4, 6:28 PM
3x Labor Added → Status: Completed
✔️
Status: Completed by Arturo Diaz
From:Tech Off Site, Completed
To:Completed, Closed
Duration in Previous:7m, 0m
⏳3.7 business days
📄
▶
3
Status: Ready to Bill Dec 9, 2:25 PM
Status: Ready to Bill → Status: Invoiced → Invoice Created
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
🧾
Invoice Created
Invoice Number:SM-248590
Bottlenecks
Ready for Scheduling
Duration: 1.1 business days (threshold: 1.0 business days)
Exceeded by 1.2 business hours
Assigned
Duration: 4.8 business hours (threshold: 4.0 business hours)
Exceeded by 0.8 business hours
Scheduled
Duration: 2.7 business days (threshold: 2.0 business days)
Exceeded by 5.2 business hours
Closed
Duration: 3.1 business days (threshold: 1.0 business days)