Detailed work order timeline, KPIs, and analysis
MIDMARK • Repair • P4
📍 St Charles County VA Clinic — 2845 Veterans Memorial Pkwy, Saint Charles MO, 63303
Dec 1, 2025 → Jan 6, 2026
1/8/2026 kc blake ward need to fix the other SRA its was filled out by him
1/7/26 NSuarez SRA for date of service 12/12/25 is missing, also attachment WO-01317810.pdf for date of service 12/3/25 needs P G 1 name on the correct box and the date also moved to correct box currently the tech name is under date of service and the name of trained technician performing service had the date. please also fix the date on attachment SRA_WO_00133338_ver11(1)2.pdf pg 3 needs to be updated to 12/24/25.
1/5/25 CDempsey- called Kevin, no answer. Scheduling meeting with FOM for tomorrow.
12/29/25 CDempsey- Contacting Kevin about closing wo.
12/18 KKelch called Anita to schedule for 12/22 between 2:30 and 3:30 pm, she asked for 12/24 between 9 and 11 am. Customer confirmed.
12/16 lcoonrod
Your shipment 1ZE444250370875146 Estimated delivery date will be available when UPS receives the package. Order No: 743988 Customer PO No: SR1498220 Customer: VA Medical Center Service Request NO: 1498220 Ship To Name: St Charles County VA Clinic Ship To Address: 2845 Veterans Memorial Pkwy Ship To City/State: Saint Charles, MO 63303-3526 Waybill (Tracking #): 1ZE444250370875146 Carrier: UPS-Parcel-Ground The following items have shipped from Midmark Corporation on: 16-DEC-2025 LINE NO: 1.1 QTY: 1 ITEM: 002-10083-02 SERIAL #: DESCRIPTION: KIT, 626 MAIN PC BOARD12/9 KKelch called Anita to schedule for 12/12 between 11:30 and 1:30 pm. Lee confirmed. If any issues arise, please call Lee at 314-605-6601
12/8/2025jsells
Ship To Name: St Charles County VA Clinic Ship To Address: 2845 Veterans Memorial Pkwy Ship To City/State: Saint Charles, MO 63303-3526 Waybill (Tracking #): 1ZE444250370209964 Carrier: UPS-Parcel-Ground The following items have shipped from Midmark Corporation on: 08-DEC-2025 LINE NO: 1.1 QTY: 1 ITEM: 002-10065-01 SERIAL #: DESCRIPTION: KIT, MIDMARK BACK ACTUATOR ASS'Y12/8/25 CDempsey- Midmark is shipping part for Blake to return. Waiting on new tracking. Putting into Reschedule.
12/5 KHardison: Per Midmark, Customer approved the ordering of part number(s) 002-10065-01 for this dispatch. We will ship the part(s) to the end-user on Sales Order 742247 via UPS Ground.
12/4/25 CDempsey- Blake was onsite, however, is waiting on customer to approve repairs being quoted by Midmark. We may be returning to complete that repair which is why it is marked as Tech Off Site.
12/03/2025 ABelyea - updated contact number 314-652-4100 ext 68156 per POC request
12/2 KKelch called Anita to schedule for tomorrow between 1:30 and 2:30 pm. Customer confirmed.
12/01/2025 SRobinson- Sent email to anita.lee5@va.gov with WO# and advised a coordinator will be reaching out to schedule.
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03025447 | Travel | Open | 115 | $0.00 | Dec 3, 5:26 PM |
| WL-03025448 | Travel | Open | 47 | $110.00 | Dec 3, 5:26 PM |
| WL-03025612 | Labor | Open | 2.5 | $0.00 | Dec 3, 7:04 PM |
| WL-03025613 | Labor | Open | 1 | $110.00 | Dec 3, 7:04 PM |
| WL-03025614 | Labor | Open | 1.25 | $0.00 | Dec 3, 7:04 PM |
| WL-03036539 | Labor | Open | 1.1666666666667 | $137.50 | Dec 12, 6:56 PM |
| WL-03036540 | Travel | Open | 20 | $110.00 | Dec 12, 6:56 PM |
| WL-03047362 | Labor | Open | 0.5 | $0.00 | Dec 24, 1:00 PM |
| WL-03047363 | Labor | Open | 0.75 | $82.50 | Dec 24, 1:00 PM |
| WL-03047364 | Travel | Open | 20 | $110.00 | Dec 24, 1:01 PM |
| WL-03047365 | Travel | Open | 20 | $0.00 | Dec 24, 1:01 PM |