1/28/2026 CRamen spoke with Stepan 740-516-0809 and he requested Thursday 2/12/2026 with tech arrival between 9-11am as a rig is currently in the shop and needing more time to get it back in service.
1/28/2026 CRamen left a vm for a returned call to schedule.
1/19/2026 CRamen Logged email requesting Friday 1/23/2026 with an arrival window between 11-1. Placeholder set (6hr RT)
CONFIRMED
Scheduling ahead needed: Yes send email.
Certain day or time: Any day M-F
Confirmed contact information is correct: Yes
Anything additional needed for tech to gain access to the facility: No
12/17/2025 LHill-rec'd email from Reno EMS-Any day Monday through Friday is good. Captain Stefan Haines takes care of all the maintenance and scheduling. This email is good for him also.
12/04/2025 LHill-sent email to Marc Fisher at vrenoems15@gmail.com to confirm contact & equipment.
12/04/2025 LHill-LM at 740-373-9800 for Marc Fisher to confirm contact & equipment.
🔧Work Performed
Stryker Medical - 6252 Stair-Pro
Serial #: 120540309 - Asset ID: 13176906
Stryker Medical - 6252 Stair-Pro
Serial #: 1809010000090 - Asset ID: 13176909
Stryker Medical - 6390 Power-LOAD
Serial #: 2018012400446 - Asset ID: 13176904
Stryker Medical - 6506 PowerPro
Serial #: 180840791 - Asset ID: 13176905
Stryker Medical - 6390 Power-LOAD
Serial #: 2205012700076 - Asset ID: 13176910
Stryker Medical - 6506 PowerPro
Serial #: 2204020700044 - Asset ID: 13176908
1/28/2026 CRamen spoke with Stepan 740-516-0809 and he requested Thursday 2/12/2026 with tech arrival between 9-11am as a rig is currently in the shop and needing more time to get it back in service.
📋
Outbound to +17403739800
Completed Jan 28, 2026
1/28/2026 CRamen left a vm for a returned call to schedule.
📧
Email: EMSAR Request for service at Reno Vol Fire Dept (Email to schedule service)
Completed Jan 19, 2026
To:
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Reno Vol Fire Dept (Email to schedule service)
Body:
Hi Marc Fisher,
I hope you’re doing well. I’m reaching out to schedule a service appointment for Preventative Maintenance on 2 Stair Chairs, 2 Stretches and 2 power loads
Here’s the location information we have on file:
Location:
Reno Vol Fire Dept
250 Cornerville Rd
Reno, OH 45773
Contact:
Marc Fisher
740-373-9800
We currently have availabilit
📧
Email:Re: EMSAR Request for service at Reno Vol Fire Dept
Completed Dec 18, 2025
From: renoems15@gmail.com
To: laura.hill@emsar.com
Cc: rhea.cook@emsar.com
Any day Monday through Friday is good. Captain Stefan Haines takes care of all the maintenance and scheduling. This email is good for him also. On Thu, Dec 4, 2025 at 11:44 Laura Hill <laura.hill@emsar.com> wrote:Hi Marc Fisher,My name is Laura Hill and I’m reaching out from EMSAR—we’re the service center for Reno Volunteer Fire Department.We have a service request open for our annual inspection of the biomed equip
📧
Email: EMSAR Request for service at Reno Vol Fire Dept
Completed Dec 4, 2025
To: renoems15@gmail.com
CC: rhea.cook@emsar.com
BCC: laura.hill@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Reno Vol Fire Dept
Body:
Hi Marc Fisher,
My name is Laura Hill and I’m reaching out from EMSAR—we’re the service center for Reno Volunteer Fire Department.
We have a service request open for our annual inspection of the biomed equipment due in January, and I just need to confirm a few quick details to ensure proper scheduling:
Is there a particular day o
📋
Outbound to +17403739800
Completed Dec 4, 2025
12/04/2025 LHill-LM at 740-373-9800 for Marc Fisher to confirm contact & equipment.
Jan 27, 2026 12:46pm
@Charles Ramen just a heads up. This is an all day account. 6 hours driving and I almost always have to wait on a truck to get done with a run
Work Order: WO-01318314
Account: RENO VOLUNTEER FIRE DEPARTMENT
Customer Case Number:
Location: Reno Vol Fire Dept
Address: 250 Cornerville Rd, Reno, OH 45773
Manufacturer:
Model #:
Serial #:
Contact Name: Marc Fisher
Contact Phone: 740-373-9800
Contact Email: renoems15@gmail.com
Due Date: 1/31/
Timeline
📞
Case Linked Dec 2, 12:00 AM
Case Number:00547860
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Dec 2, 4:03 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳3.0 business days
👷
▶
2
Technician Assigned Dec 4, 5:25 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:2d 1h
🚨35.8 business days
🆕
Status: Entered by Charles RamenJan 27, 1:05 PM
From:Assigned
To:Entered
Duration in Previous:53d 19h
📅
Status: Ready for Scheduling by Rhea BerryJan 27, 2:25 PM