Work Order 360 View

10/19/26- BBaggett- POC Allison emailed back stating: Good Morning, Brittany, I apologize for the delay in response.

We have asked the warden for approval for 11/17 and 11/18, I will let you know the decision.

10/16/26- BBaggett- sent POC follow up email offering the dates of 11/17-11/18. 

10/14/26- BBaggett- sent Allison follow up email offering the dates of 11/17-11/18. 

10/7/26- BBaggett- sent POC Allison email asking if she could provide days of the week or dates that work for the warden so we could better schedule this.

10/7/26- BBaggett- called POC Allison in regard to rescheduling the inspection service. Line rang for 1:20 and discoonnected

10/7/26- Bbaggett- POC emailed back saying We were unable to approve the dates of 10/7 and 10/8 with the warden. Are there any other two dates we can plan for? Will email POC Back.

*** WAITING ON WARDENS APPROVAL TO SCHEDULE***

10/1/26- BBaggett- called POC on direct phone number 912-287-5893. POC answered and hung up will attempt again. Called POC again per Allison she asked warden yesterday he said he waws checking on a couple things. I let her know I do need to know by end of today. She said she would go ask him and get an answer and call me back.

9/30/26- BBaggett- per tech sup in scheduling meeting me need an answer by end of day tomorrow 10/1.

9/30/26- BBaggett- called POC Allison she still has not heard back from the Warden; she is trying her best she said to get an answer from him by the end of the week to tell us. She said she will push and call me tomorrow. She confirmed per her schedule she needs these dates.

9/25/26- BBaggett- sent POC inspection offer email of the service dates of Wed10/7 & Thurs 10/8 with an arrival between 9-11 each day until finished.

9/25/26- BBaggett- called POC offering new schedule dates of 10/7 and 10/8 for inspection service. Per POC Allison she will send this up to her warden and see if he approves and does want it an email. I did also let her know we need to know asap so we can confirm and schedule accordingly.

9/25/26- BBaggett- POC Allison called back stating that the Warden did not approve the Inspection for today and will need to be scheduled preferably for the week of Oct 5th and would like an email sent over.

9/23/26- BBaggett- called POC Allison to let her know due to unforeseen circumstances our tech needs to push the inspection to Friday 9/25 arrival 9-11, per she will have to get it reapproved by the warden and can give me a CB tomorrow.

9/10/26- BBaggett- POC Allison called back saying warden approved. 

Special Instructions: Will need security escort, so please call when arrive on site 912-287-5893 Allisons direct number or call 912-285-6462 this is medical and anyone can help you

9/10/26- BBaggett- called POC spoke with Allison per she still waiting on approval from warden.

9/8/26- BBaggett- sent POC follow up email on if warden authorized that day of service.

9/2/26- BBaggett- POC Allsion emailed back stating "I will reach out to the Warden and verify 9/24 will be good and let you know once we have authorization from him."

9/1/26- BBaggett- called site phone number disconnected at 1:20 

9/1/26- BBaggett- called POC Allison at 912-287-5893 disconnected at 1:20

8/31/26- BBaggett- sent follow up email to POC Allison offering Thurs 9/24 with an arrival window between 9-11 a.m. 

8/28/26- BBaggett- POC emailed back asking, "Did we ever get clearance for the techs? If I remember correctly, at the beginning of the year this was a hiccup we were trying to get sorted since the Warden wants GCIC clearance on all techs." I emailed back letting her know that yes, we did.

8/27/26- BBaggett- sent POC offer email of service date/time of Wed 9/23 arrival between 9-11 a.m.

8/27/26- BBaggett- called POC no answer disconnected at 1:20.

8/26/26- per tech sup MFranks Cynthia is now approved for Centurion.

8/24/26- BBaggett- per tech sups MFranks via email Dylan is now approved for Centurion.

8/18/26 AJinerson - Discussed with tech sup MFranks in scheduling meeting to see if any update on clearance approval for technicians: Cynthia DeVille and Dylan Ingraham. As of 8/18, no update on approval, but MFranks will follow up with contact at Centurion to check on this.

As of right now, no ETA on when only approved/cleared GA tech TGifford is available to travel for coverage -- This site is 4 hours / 240 miles 1-way for tech.

8/11/26 AJinerson - Discussed in scheduling meeting with tech sup MFranks to see if any update on clearance for Centurion of GA techs: Cynthia DeVille & Dylan Ingraham. As of 8/11 no update on if they have clearance approval.

8/6/26 AJinerson - Per FOD RIngraham, Clearance Forms for additional HCP techs in GA have been submitted now to Centurion of GA. We are awaiting confirmation on clearance/approval for FSEs: Dylan Ingraham and Cynthia DeVille.

8/5/26- BBaggett- Awaiting confirmation from tech sup MFranks when cleared tech can travel. Also, awaiting on approval on clearance of additional techs.

7/30/26 AJinerson - Discussed with tech sup MFranks. We currently only have 1 HCP technician with confirmed approved clearance for Centruion of GA. This WO requires travel/trip and we do not currently have confirmed dates/weeks when said FSE can travel to cover.

• MFranks working with 2 other HCP techs in GA to get their clearance paperwork submitted who may have more availability to travel.
• MFranks checking with TGifford on when can travel next for coverage.

7/21/26 AJinerson - Discussed with tech sup MFranks in scheudling meeting and confirmed FSE TGifford is now signed off for HCP. Need to confirm if he has inspection labels - plan is to start scheduling him for HCP 2nd week of August (he will still be doing GE work through first week of August). This technician is the ONLY technician cleared with Centurion of GA.

• There are 11 Centurion of GA WOs in our backlog needing to be scheduled. Majority of these sites will require a trip as tech is 3-4 hours away and sites are pretty spread out.

7/8/26 RBerry- Per email from MAllen, Torre Gifford has been cleared for Centurion on GA. Per MFranks in email tech has to complete training for skillset. Released WO to RFS. See logged email on WO-01374465

6/27/2026 Sramen - moved to on hold because there is nothing more we can do to schedule until this background check is sorted out.

6/22/26 AJinerson - Discussed w/ tech sup in scheduling meeting. As of right now, there is no update on clearance for technicians for Centurion of GA for the state of GA.

6/10/26 AJinerson - Discussed w/ tech sup in scheduling meeting. As of right now there is no update on clearance for Centurion of GA yet. We are still held up somewhere on the clearance process between techs, HR, and ASM.

6/10/26 AJinerson - POC Jessica Whitfield reached out asking if there is an update on approval yet. FWD email to ASM/tech sup to check and see if we have an update on clearance for GA Centurion Techs yet and will follow up with customer.

6/3/26 AJinerson - Discussed in scheduling meeting with tech sup MFranks. There is no update on Centurion - GA Clearance yet at this time yet.

6/1/26 AJinerson - Discussed in scheduling meeting with tech sup MFranks. There is no update on Centurion - GA Clearance yet at this time.

5/28/26 AJinerson - Per scheduling meeting with MFranks, there is no update on technician's centurion of GA clearance at this time.

5/20/26 AJinerson - Discussed w/ tech MFranks in scheduling meeting today, no update on Clearance forms for GA technicians as of right now.

5/14/26 AJinerson - Per scheduling meeting w/ MFranks, techs have meeting w/ FOD/SUP on Thurs. 5/14 to review clearance needed for GA Centurion. Will have more information after meeting on how/when we can proceed with these WOs.

5/7/26 AJinerson - Discussed in scheduling meeting w/ tech SUP MFranks.

Only one tech has submitted this new paperwork to Centurion so far (TGifford) And it was disapproved due to social medias being private. Tech sup working with ASM/HR/Techs/FOD on how to proceed with having techs submit their clearance forms further.

4/29/26 AJinerson - Sent follow up chatter on WO-01315102 to FOM/Tech SUP to see if there's any update on techs submitting the Centurion Clearance forms yet.

4/21/26 AJinerson - Sent follow up chatter on WO-01315102 to FOM/Tech SUP to see if there's any update on techs submitting the Centurion Clearance forms yet.

4/15/26 AJinerson - Sent chatter on WO-01315102 to FOM and Tech SUP to see if any update on techs filling out/submitting paperwork.

4/13/26 AJinerson - Discussed w/ tech SUP MFranks in scheduling meeting regarding updates on tech clearance. Per MFranks, they are wanting HR to get involved and assist techs with filling out this clearance to make sure everything is filled out correctly.

4/8/26 AJinerson - Per email from FOM and tech sup, they are aware that techs will have to fill this out and send them in. Discussed w/ tech sup in scheduling meeting who said they are wanting techs to fill this out with HR or have HR involved in this process to reduce any risk of errors when submitting.

4/7/26 AJinerson - Discussed w/ SUP RBerry. Sent email to FSEs and SUP/FOM regarding needing to submit updated Centurion Clearance info to Centurion Contact: Tara Bryant.

4/6/26 Rberry- Chattered on WO-01315102: @[Dylan Nakoff]​ Do you have an update on the clearance for this WO and WO-01318351? Thank you!

3/19/26 AJinerson - Discussed in scheduling meeting. ASM has meeting with Centurion this week (3/19 or 3/20) and still working on clearance issues.

3/6/26 AJinerson - Per chatter w/ ASM on WO-01315102, they are still working with FOM and Centurion on how to proceed with the clearance issues/requests.

3/3/26 AJinerson - Sent email back to POC Erin and Allison letting them know our team is currently working with Centurion on escalating this clearance issue and we will follow up to schedule asap once we have an update.

3/2/26 AJinerson - Discussed with tech sup in scheduling meeting on 2/27 - this has been escalated to ASM and FOD on how to proceed with clearance forms since sites are requesting forms to be filled out that techs have already done multiple times. ASM is currently working with Centurion on how to move forward with clearance requests.

2/26/26 AJinerson - Received email from site asking for update on clearance forms. Per tech sup and asm, they are escalating the centurion GA clearance issue to follow up with Centurion directly and ASM to see how we need to proceed with these clearance issues/confusion.

2/17/26 AJinerson - Tech sup escalating this issue to FOM/ASM to see what may need to be done, since techs are saying they've already filled out clearance forms that contact at Centurion is requesting again.

2/16/26 AJinerson - Checking w/ tech sup to see if clearance has been submitted from GA techs yet.

2/13/26 AJinerson - Checking w/ tech sup to see if confirmed techs have sent in clearance/background information yet per below.

1/30/26 AJinerson - Tech SUP sent email to GA HCP Techs needing to send in additional information for Centurion Clearance.

1/29/26 AJinerson - Received email back from Allison that they have not received info from tech yet for Clearance. FWD email request to tech/tech sup to please send over requested information to proceed with clearance/scheduling.

1/29/26 AJinerson - Sent email follow up to Brandi and Allison asking to see if tech cleared/approved for clearance yet to proceed with scheduling service.

1/20/26 AJinerson - Sent email back to Brandi and Allison asking them to please let us know once they have an update on clearance so we can proceed with scheduling accordingly.

1/20/26 AJinerson - Received email back from Brandi stating tech DOES need to fill out new clearance form for this location before proceeding with scheduling service. FWD form to FSE DIngraham to fill out and send back to their POC Allison Herndon per their request.

1/20/26 AJinerson - Received email from Brandi Blocker stating GDC has different clearance standards, and the L2 Clearance only works for FL sites.

Sent email back to Brandi needing to confirm what they need from tech to proceed with scheduling service.

1/20/26 AJinerson - Received email back from Allison Herndon looping in their additional leadership to email to assist further: jwhitfield1@teamcenturion.com

1/19/26 AJinerson - Sent email back to Allison on already existing email chain, asking if tech still needs to fill out background check form if already given Level 2 Clearance thru Centurion Master List, or if we can proceed with scheduling as is.

1/19/26 AJinerson - Reassigning tech due to original assigned tech needing to cover GE Work in VA rest of the month. Assigning to next avail. cleared tech.

1/13/26 AJinerson - Discussed with tech sup to schedule Centurion cleared tech to cover northern FL Centurion inspections week of 1/19 - 1/23. Tech no longer available to travel per tech SUP during that week, as tech is needed for GE sites instead. We may be missing the SLA on the remainder of our northern FL Centurion Inspections due to this.

01/06/2026 LHill-sent email to Melissa Owens-Attached is the background clearance form that is needed for this WO to be filled out.  

01/06/2026 LHill-attached background clearance form to WO and to location.

01/06/2026 LHill-rec'd email from Allison Herndon-Good Morning, the warden did state that a background check would have to be completed. 

I have attached the GDC Background that will need to be completed and sent back over. Once we have the results we can move forward.

See logged email.

12/30/2025 LHill-rec'd email from Allison Herndon-Let me check and see, I will update you.

See logged email.

12/30/2025 LHill-sent email to Allison Herndon-Just following up on this email. Will a background check be needed for tech to come onsite?

See logged email.

12/23/2025 LHill-rec'd email from Allison Herndon-Good Afternoon, let me get with the Warden to best coordinate a time to be able to accommodate an escort for the technician. Yes, contact information is still correct.

See logged email.

12/23/2025 LHill-sent email to Allison Herndon at aherndon@teamcenturion.com to confirm contact & equipment.

12/23/2025 LHill-LM at (912) 287-5893 for Allison Herndon to confirm contact & equipment.