1/26 MOwens Daniel/ Latia replied back that any day next week works to schedule. Sent confirmation email scheduling the visit for Thurs. 2/5 with arrival between 9-10am.
1/26 MOwens Sent FU email to Daniel and Latia asking if 2/4, 2/5 or 2/6 will work to schedule the inspection visit.
1/20 MOwens Sent FU email to Daniel Stewart and Latia Bentley at this location asking for good dates this month to schedule the inspection visit.
1/12 MOwens Sent an email to Vicketa Wesson asking if she is still the POC for this location.
🔧Work Performed
2-5-26 CTM - Performed repair on all medical equipment located .Total of 46 pieces inspected. ALL PASS. Notified POC Latia Bentley of findings and completion.
🔍Technician Findings
2-5-26 CTM - Perform repair on all medical equipment located . Notify POC Latia Bentley of findings and completion.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
Equipment - 51
https://www.ebiotrack.com/inspection.php?iid=31657
📧
Email:Re: CareNow Short Pump Location Annual Tagged Equipment Inspection
Completed Jan 26, 2026
From: mowens@emsar.com
To: Daniel.Stewart@hcahealthcare.com, Latia.Bentley@hcahealthcare.com
I will scheduled Chris Morning to go there next Thurs. 2/5 with arrival between 9-10am.
Thanks
MelissaFrom: Stewart Daniel <Daniel.Stewart@hcahealthcare.com>Sent: Monday, January 26, 2026 11:37 AMTo: Melissa Owens <mowens@emsar.com>; Bentley Latia <Latia.Bentley@hcahealthcare.com>Subject: Re:CareNow Short Pump Location Annual Tagged Equipment Inspection Any day is fine.Daniel Stewart, MBAArea Pract
📧
Email:Re: CareNow Short Pump Location Annual Tagged Equipment Inspection
Completed Jan 26, 2026
From: mowens@emsar.com
To: Latia.Bentley@hcahealthcare.com, Daniel.Stewart@hcahealthcare.com
Would 2/4, 2/5 or 2/6 work to schedule the visit?
Thanks
Melissa From: Melissa Owens <mowens@emsar.com>Sent: Thursday, January 22, 2026 1:17 PMTo: Bentley Latia <Latia.Bentley@hcahealthcare.com>; Stewart Daniel <Daniel.Stewart@hcahealthcare.com>Subject: Re: CareNow Short Pump Location Annual Tagged Equipment Inspection I'm not sure about the weather for next Monday either and Chris is already schedu
📧
Email:RE: CareNow Short Pump Location Annual Tagged Equipment Inspection
Completed Jan 20, 2026
From: mowens@emsar.com
To: Daniel.Stewart@hcahealthcare.com
Cc: Latia.Bentley@hcahealthcare.com
Daniel/ Latia
What days during the weeks coming up work to schedule the annual inspection on the tagged medical equipment at your location in Richmond VA?
Thanks
Melissa Owens
EMSAR Service Coordinator
803-791-1259
From: Wesson Vicketa <Vicketa.Wesson@hcahealthcare.com>
Sent: Monday, January 12, 2026 1:19 PM
To: Melissa Owens <mowens@emsar.com>
Cc: Bentley Latia <L
📧
Email
Completed Jan 12, 2026
1/12 MOwens Sent an email to Vicketa Wesson asking if she is still the POC for this location.
Work Order: WO-01318466
Account: HCA Urgent Care
Customer Case Number:
Location: CareNow - Short Pump, Richmond #22679
Address: 12214 W Broad St, Richmond, VA 23233
Manufacturer:
Model #:
Serial #:
Contact Name: Bryan Fleming
Contact Phone: 843-229-4585
Contact Email: bryan.fleming@hca
Timeline
📞
Case Linked Dec 3, 6:00 AM
Case Number:00548268
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Dec 3, 12:08 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Foley
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Dec 4, 11:57 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:23h 48m
🚨38.0 business days
🗓️
▶
2
Status: Scheduled Jan 26, 3:59 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2026-02-05T15:00:00.000+0000
⚠️9.0 business days
🔧
▶
2
Status: Tech On Site Feb 5, 9:25 AM
Status: Tech On Site → 2x Labor Added
⏱️
2x Labor Added
Type:Labor, Travel
Status:Open
Qty:3.5, 175
⏱️
▶
2
Labor Added Feb 5, 11:38 AM
Labor Added → Status: Completed
✔️
Status: Completed by Christopher Morning
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:2h 13m, 0m
⏳3.0 business days
📄
▶
2
Status: Ready to Bill Feb 9, 11:38 AM
Status: Ready to Bill → Invoice Created
🧾
Invoice Created
Invoice Number:SM-253424
Bottlenecks
Ready for Scheduling
Duration: 1.9 business days (threshold: 1.0 business days)
Exceeded by 6.9 business hours
Assigned
Duration: 37.9 business days (threshold: 4.0 business hours)
Exceeded by 37.4 business days
Scheduled
Duration: 8.4 business days (threshold: 2.0 business days)
Exceeded by 6.4 business days
Closed
Duration: 2.9 business days (threshold: 1.0 business days)