4/116 MOwens Sent reply back to Dimitra to confirm rescheduling for 4/29-4/30
4/10/26- EColon- Could not get to WO. Previous WO took longer than expected. Will need to reschedule for 2 days.
4/3 MOwens Replied back to the response from Dimitra that any Friday in April works. Confirmed schedule visit for 4/10.
4/2 MOwens Called and left a vm with Renee Leaphart to call back to schedule the inspection visit.
Renee's ext 161
3/20 MOwens Sent email to Paige Pritchard asking if 3/26-327 would work to schedule the visit.
03/18/2026 DNakoff - Updated POC
1/26 MOwens escalated to ASM. No contact from POC
1/20 MOwens Sent email again to Dimitra Onley to schedule the inspection service.
1/12 MOwens Called to speak to Dimitra Onley. Left a vm for her since is was off today to call back to schedule the inspection visit.
1/2 MOwens Called to speak to Dimitra Onley. Left a vm for her to call back. Sending an email also.
🔧Work Performed
4/30/26- EColon- Arrived onsite, checked in with front desk. Completed inspection on 115 items. In total 256 inspections completed, archived 33 items, and failed 26 items. Inspection complete
4/29/26- EColon- Arrived onsite, checked in with POC. Completed inspections on 141 items.
🔍Technician Findings
Annual Inspection
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
Equipment - 229
https://www.ebiotrack.com/inspection.php?iid=31659
📧
Email:Re: SC internal medicine
Completed Apr 16, 2026
From: mowens@emsar.com
To: donley@scinternalmedicine.com
Let's schedule the return for 4/29-4/30.
Thanks
Melissa OwensAccount Service CoordinatorEast Districtmowens@emsar.comwww.emsar.com803-791-1259
From: Dimitra Onley <donley@scinternalmedicine.com>Sent: Thursday, April 16, 2026 10:35 AMTo: Melissa Owens <mowens@emsar.com>Subject: Re: SC internal medicine We can do any d
📧
Email:Re: SC Internal Medicine Annual Tagged Equipment Inspection
Completed Apr 3, 2026
From: mowens@emsar.com
To: donley@scinternalmedicine.com
Dimitra
I will schedule the inspection visit fro next Friday 4/10 between 9-5pm.
ThanksMelissa OwensAccount Service CoordinatorEast Districtmowens@emsar.comwww.emsar.com803-791-1259
From: Melissa Owens <mowens@emsar.com>Sent: Thursday, April 2, 2026 4:17 PMTo: Dimitra Onley <donley@scinternalmedicine.com>Subject: R
📋
Outbound to +18037491111
Completed Apr 2, 2026
Called and left a vm with Renee Leaphart to call back to schedule the inspection visit.
From: mowens@emsar.com
To: ppritchard@scinternalmedicine.com
Paige
I was given your info to reach out to schedule the annual inspection on the tagged medical equipment that is due at these locations. Would 3/26 and 3/27 work to schedule the inspection visit?
ThanksMelissa OwensAccount Service CoordinatorEast Districtmowens@emsar.comwww.emsar.com803-791-1259
📧
Email:RE: SC Internal Medicine Annual Tagged Equipment Inspection
Completed Jan 20, 2026
From: mowens@emsar.com
To: donley@scinternalmedicine.com
Dimitra
Reaching out again to see when we can schedule your inspection for SC Internal Medicine and Sleep Center. My tech Eric Colon has days open next week to schedule your inspection that is due by 1/30.
Thanks
Melissa
From: Melissa Owens
Sent: Friday, January 2, 2026 10:43 AM
To: Dimitra Onley <donley@scinternalmedicine.com>
Subject: SC Internal Medicine Annual Tagged Equipment Inspection
Dimitra
📋
Outbound to +18037491111
Completed Jan 12, 2026
Called to speak to Dimitra Onley. Left a vm for her since is was off today to call back to schedule the inspection visit.
📧
Email:SC Internal Medicine Annual Tagged Equipment Inspection
Completed Jan 2, 2026
From: mowens@emsar.com
To: donley@scinternalmedicine.com
Dimitra
The annual inspection on the tagged medical equipment at the main office and the sleep lab are due this month. Please let me know what dates in Jan. work to schedule the inspection at both places.
Thanks
Melissa Owens
Account Service Coordinator
East District
mowens@emsar.com <mailto:mowens@emsar.com>
www.emsar.com <http://www.emsar.com/>
803-791-1259
<https://www.facebook.com/emsarinc>
📋
Outbound to +18037491111
Completed Jan 2, 2026
Called to speak to Dimitra Onley. Left a vm for her to call back.
Jan 26, 2026 11:14am
@Dylan Nakoff No response from POC
📅
WO-01318477 - Inspection - DD: 1/30/2026 - - Irmo - South Carolina Internal Medicine Main Office
Apr 29, 2026 8:00am – 5:00pm
Work Order: WO-01318477
Account: South Carolina Internal Medicine
Customer Case Number:
Location: South Carolina Internal Medicine Main Office
Address: 7182 WOODROW ST STE 200, Irmo, SC 29063
Manufacturer:
Model #:
Serial #:
Contact Name: Paige Pritchard
Contact Phone: 8037491111 ext 132
Contact
Timeline
📞
Case Linked Dec 3, 6:00 AM
Case Number:00548270
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Dec 3, 12:21 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Foley
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Dec 3, 2:51 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:2h 29m
🚨36.0 business days
⏸️
Status: On Hold by Melissa OwensJan 26, 11:15 AM
From:Assigned
To:On Hold
Duration in Previous:53d 20h
🚨37.0 business days
📅
Status: Ready for Scheduling by Dylan NakoffMar 18, 11:11 AM
From:On Hold
To:Ready for Scheduling
Duration in Previous:50d 22h
⏳3.0 business days
👷
▶
2
Technician Assigned Mar 20, 4:12 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:2d 5h
🚨11.0 business days
🗓️
▶
2
Status: Scheduled Apr 3, 3:43 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2026-04-10T13:00:00.000+0000
🚨10.0 business days
🔄
Status: Reschedule by Melissa OwensApr 16, 10:20 AM
From:Scheduled
To:Reschedule
Duration in Previous:12d 18h
📅
▶
2
Dispatch Scheduled Apr 16, 10:41 AM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Melissa Owens
From:Reschedule
To:Scheduled
Duration in Previous:20m
🚨10.0 business days
🔧
Status: Tech On Site by Eric ColonApr 29, 10:50 AM