12/17 KSmith -- Scheduled for 2/16-2/19 with Jesse. 9-11am
12/17 KSmith -- Jesse wants do this inspection along with the AED inspection at the same time. Advised we can do both 2/16-2/19 and am awaiting response
12/16 KSmith -- Sent email to schedule for 2/16-2/19 (NO Assisting)
🔧Work Performed
Annual Equipment Electrical Safety Test And Calibration Service
🔍Technician Findings
Annual Equipment Electrical Safety Test And Calibration Service
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
Equipment - 759
https://www.ebiotrack.com/inspection.php?iid=31613
From: Jessee_Mower@atriushealth.org
To: ksmith@emsar.com
That would be great. Thank you!
From: Kourtney Smith <ksmith@emsar.com>
Sent: Wednesday, December 17, 2025 1:36 PM
To: Mower, Jessee <Jessee_Mower@atriushealth.org>
Subject: RE: [EXTERNAL] Atrius Health - Peabody -- EMSAR Inspection -- WO-01318588
We can shift the AED/Defib inspection to be completed with the Semi-Annual inspection February 16th-19th.
Would that work?
best regards,
Kourtney smith
From: Jessee_Mower@atriushealth.org
To: ksmith@emsar.com
Hi Kourtney,
Can we shift to align the two inspections? Doesn’t make sense to me to have 2 separate visits just a few weeks apart.
Thank you,
Jessee Mower
From: Kourtney Smith <ksmith@emsar.com>
Sent: Wednesday, December 17, 2025 12:01 PM
To: Mower, Jessee <Jessee_Mower@atriushealth.org>
Subject: RE: [EXTERNAL] Atrius Health - Peabody -- EMSAR Inspection -- WO-01318588
The equipment on 1/23 is
From: Jessee_Mower@atriushealth.org
To: ksmith@emsar.com
Hi Kourtney,
What units are being inspected? We already have our semi annual for all equipment scheduled for 1/23.
Best Regards,
Jessee Mower
From: Kourtney Smith <ksmith@emsar.com>
Sent: Tuesday, December 16, 2025 3:15 PM
To: Mower, Jessee <Jessee_Mower@atriushealth.org>
Subject: [EXTERNAL] Atrius Health - Peabody -- EMSAR Inspection -- WO-01318588
[External Content] This message is from an ext
📧
Email: Atrius Health - Peabody -- EMSAR Inspection -- WO-01318588
Completed Dec 16, 2025
To: jessee_mower@atriushealth.org
CC:
BCC:
Attachment: --none--
Subject: Atrius Health - Peabody -- EMSAR Inspection -- WO-01318588
Body:
Hi Jesse,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at Atrius Health - Peabody located at 2 Essex Center Drive?
If not, would you have the contact information of the person I need to speak with?
If you are the correct person:
W
📅
WO-01318588 - Inspection - Peabody - Atrius Health - Peabody
Feb 16, 2026 9:00am – 5:30pm
Work Order: WO-01318588
Account: Atrius Health
Customer Case Number:
Location: Atrius Health - Peabody
Address: 2 Essex Center Drive, Peabody, MA 01960
Manufacturer:
Model #:
Serial #:
Contact Name: Jesse Mower
Contact Phone: 978-578-6412 or 978-977-4151
Contact Email: jessee_mower@atr
📅
WO-01318588 - Inspection - Peabody - Atrius Health - Peabody
Feb 16, 2026 11:00am – 5:00pm
Work Order: WO-01318588
Account: Atrius Health
Customer Case Number:
Location: Atrius Health - Peabody
Address: 2 Essex Center Drive, Peabody, MA 01960
Manufacturer:
Model #:
Serial #:
Contact Name: Jesse Mower
Contact Phone: 978-578-6412 or 978-977-4151
Contact Email: jessee_mower@atr
Timeline
📞
Case Linked Dec 3, 12:00 AM
Case Number:00548209
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Dec 3, 4:30 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Foley
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⚠️9.9 business days
👷
▶
2
Technician Assigned Dec 16, 3:13 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:12d 22h
📅
▶
2
Dispatch Scheduled Dec 17, 1:48 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Kourtney Smith
From:Assigned
To:Scheduled
Duration in Previous:22h 34m
🚨40.0 business days
📅
Dispatch Scheduled by Kourtney SmithFeb 13, 9:22 AM
Scheduled For:2026-02-16T16:00:00.000+0000
⏳1.0 business days
⏱️
▶
2
2x Labor Added Feb 16, 3:55 PM
2x Labor Added → 2x Labor Added
⏱️
2x Labor Added
Type:Labor
Status:Open
Qty:1.5, 4
⏱️
2x Labor Added Feb 17, 3:20 PM
Type:Labor
Status:Open
Qty:2
⏱️
3x Labor Added Feb 17, 6:09 PM
Type:Labor
Status:Open
Qty:5.5, 2
🔩
Parts Added Feb 18, 12:44 PM
Type:Parts
Status:Open
Qty:1
⏱️
▶
2
2x Labor Added Feb 18, 8:05 PM
2x Labor Added → 3x Labor Added
⏱️
3x Labor Added
Type:Labor
Status:Open
Qty:2, 5
✔️
Status: Completed by DAVID CAVACOFeb 18, 8:20 PM
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:63d 6h, 0m
📅
Dispatch Scheduled by Kourtney SmithFeb 19, 8:26 AM
Scheduled For:2026-02-16T14:00:00.000+0000
⏳2.0 business days
📄
Status: Ready to Bill by Diane PattonFeb 20, 5:59 PM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:1d 21h, 0m
⏳1.8 business days
🧾
Invoice Created Feb 23, 9:52 AM
Invoice Number:SM-254623
Bottlenecks
Ready for Scheduling
Duration: 9.3 business days (threshold: 1.0 business days)
Exceeded by 8.3 business days
Assigned
Duration: 1.5 business days (threshold: 4.0 business hours)
Exceeded by 7.8 business hours
Scheduled
Duration: 41.8 business days (threshold: 2.0 business days)
Exceeded by 39.8 business days
Closed
Duration: 2.0 business days (threshold: 1.0 business days)