Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • Preventive Maintenance • PC
📍 McCollister's — 1200 Highland Drive, Suite B, Westampton NJ, 08060
Dec 9, 2025 → Jul 8, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Dec 9 → Dec 9 | Created | ▶ Running | 0 | 0 |
| Dec 9 → Jul 8 | Ready for Release | ⏸ Paused | 144 | — |
| Jul 8 → Jul 8 | Assigned | ▶ Running | 0 | 0 |
| Jul 8 → Jul 8 | Scheduled | ▶ Running | 0 | 0 |
07/08/2026 RArnold -Unsharring per Stone. "Please unshare, not part of the Demo pool"
07/03/2026 ALuman - still awaiting further updates
06/16/2026 ALuman - Stone is doing further research and will follow up
06/08/2026 ALuman - Rebecca escalated to Stone for a better contact
06/02/2026 ALuman - per email reply from Ben Burr, none of the devices are located at their facility. researching other contact info to locate
05/28/2026 ALuman - emailed Ben Burr / Ben.Burr@sekologistics.com and
Brittany Ayres / Brittany.Ayres@sekologistics.com to confirm devices
05/21/2026 ALuman - sent follow up email to Ben Burr and team to confirm devices
05/14/2026 Rbailey - Called 443.823.1362 Spoke with Ben. He advised that he had sent it to his team. I advised that I was resending email and adding an additional device to the email. He advised he would FU
05/12/2026 Rbailey - Called 443.823.1362 Spoke with Ben Burr. He said to send him the email and then he would follow up with Karen the Customer Service Manager. Sending email to
Ben.Burr@sekologistics.com
05/04/2026 Rbailey - Called 410.379.2200 number for SEKO Logistics Baltimore. Was Xfer'd to an Ashley Johnson. NA Left VM
04/01/2026 MNewman - email received from Stone "Give me to next week. I should have better access to Seko’s database and a better idea where everything is at. I just learned Els are not typically needed for demo units."
Mandy escalated to Stone on how to proceed
03/30/2026 Rbailey - Rcvd email from Ivan advising all of Philips Demo has been transitioned to Seko Logistics and they have no more equipment
03/30/2026 Rbailey - Rcvd VM from 609.526.9430 Advising Ivan phone number is 609.444.7354 Called and NA No Name on VM. Left VM for FU
03/30/2026 Rbailey - Called 609.526.9527 NA No Name left VM Ivan Mason. Advised I was sending email
imason@mccollisters.com
03/30/2026 Rbailey - Called 800.257.9595 to confirm the number was for the correct Contact. Provided 609.526.9527
03/30/2026 Rbailey - Called 609.526.9430 NA VM came on for Pam Michelski. Left VM for Ivan Mason
03/30/2026 Rbailey - Called 800.257.9595 Spoke with Oper Marie who advised that the Philips contact would be Ivan Mason and provided the number 609.526.9430
03/30/2026 Rbailey - Called 609.477.0602 the number for Edwin Eusebio. The number has been changed or disconnected
03/17/2026 Rbailey - Sent 1st attempt to Edwin Eusebio eeusebio@mccollisters.com for Jason to come onsite June 12 @930
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03286979 | Labor | Open | 0.016666666666667 | $36.10 | Jul 8, 11:32 AM |