12/18/2025 K.B PWO have not closed. Waiting for parts.
12/15/2025 RArnold - 12152025_BOUPDATE_ RP-Trilogy Evo Proportional Valve (AECM) on BO. ETA 12/19
12/12/2025 RArnold - Dispatching to Konsta for 12/15.
12/11/2025 RArnold -WO for device that failed FCO81. Parts have already been ordered and Shipped. Getting with Konsta on when this needs to be scheduled
🔧Work Performed
Replaced (2) Evo 3 Way Solenoid Valve. Completed full T & V on device. Device passed and returned to clinical use.
🔍Technician Findings
Replaced (2) Evo 3 Way Solenoid Valve. Completed full T & V on device. Device passed and returned to clinical use.
⚠️Problem Description
Upon initial inspection of the device failed FI02 test Verification.
WO-01324767 - Repair - Trilogy EV300 Vent - Exton - US Med Equip - Exton
Dec 15, 2025 8:00am – 5:00pm
Work Order: WO-01324767
Account: PHILIPS HEALTHCARE
Customer Case Number: WO-14071959
Location: US Med Equip - Exton
Address: 436 Creamery Way, Exton, PA 19341
Manufacturer: Philips Healthcare
Model #: Trilogy EV300 Vent
Serial #: H287148190E36
Contact Name: Lee Dean
Contact Phone: 201-300-7724
Cont
Timeline
📞
Case Linked Dec 10, 11:33 AM
Case Number:00550571
Subject:URGENT Philips WO Request
Status:Closed
📋
Work Order Created Dec 10, 12:00 PM
Work Order:WO-01324767
Type:Repair
Priority:PC
⏳2.0 business days
✅
▶
3
Status: Ready for Release Dec 11, 1:33 PM
Status: Ready for Release → Status: Assigned → Technician Assigned
👷
Status: Assigned by Rebecca Arnold
From:Ready for Release
To:Assigned
Duration in Previous:1m
👷
Technician Assigned by Rebecca Arnold
Technician:Konstantin Barskiy
🗓️
▶
2
Status: Scheduled Dec 12, 11:38 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Rebecca Arnold
Scheduled For:2025-12-15T13:00:00.000+0000
⏳2.0 business days
🔧
Status: Tech On Site by Konstantin BarskyDec 15, 2:42 PM
From:Scheduled, Tech On Site
To:Tech On Site, Tech Off Site
Duration in Previous:3d 3h, 0m
⏳4.0 business days
⏱️
▶
2
4x Labor Added Dec 18, 6:37 PM
4x Labor Added → 2x Travel Added
🚗
2x Travel Added
Type:Travel
Status:Open
Qty:150
✔️
Status: Completed by Konstantin BarskyDec 18, 6:45 PM
From:Tech Off Site, Completed
To:Completed, Closed
Duration in Previous:3d 4h, 0m
⏳2.7 business days
⏱️
▶
2
Labor Added Dec 22, 8:52 AM
Labor Added → Status: 07e-Partial Project
📋
Status: 07e-Partial Project by Timothy Amburgey
From:Closed
To:07e-Partial Project
Duration in Previous:3d 14h
⏳2.0 business days
📄
Status: Ready to Bill by Timothy AmburgeyDec 23, 2:51 PM
From:07e-Partial Project
To:Ready to Bill
Duration in Previous:1d 5h
⏳3.5 business days
💰
Status: Invoiced by Josh LongwayDec 26, 4:01 AM
From:Ready to Bill
To:Invoiced
Duration in Previous:2d 13h
Bottlenecks
Entered
Duration: 1.9 business days (threshold: 4.0 business hours)
Exceeded by 1.4 business days
Assigned
Duration: 1.7 business days (threshold: 4.0 business hours)
Exceeded by 1.2 business days
Tech Off Site
Duration: 3.5 business days (threshold: 2.0 business days)
Exceeded by 1.5 business days
Closed
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Ready to Bill
Duration: 3.5 business days (threshold: 1.0 business days)