12/16 KSmith -- Scheduled for 1/6 with Jeff. 9-11am
12/16 KSmith -- Sent email to schedule for 1/6
CONFIRMED
12/15/2025 LHill-spoke with Jeffrey Stewart at 603-672-6216. He confirmed contact & equipment.
Scheduling ahead needed: Yes
Certain day or time: Tuesday or Wednesday 8 AM-4PM
Confirmed contact information is correct: Yes
Anything additional needed for tech to gain access to the facility: The site is a secured facility so the MUST know when tech is coming.
🔧Work Performed
Ferno Washington Inc - Model 59-T EZ-Glide
Serial #: 09N-138656 - Asset ID: 13273298
Ferno Washington Inc - Model 59-T EZ-Glide
Serial #: L-779609 - Asset ID: 13273301
Ferno Washington Inc - Model 65 Scoop EXL
Serial #: 002476 - Asset ID: 13273300
Ferno Washington Inc - Model 65 Scoop EXL
Serial #: 014667 - Asset ID: 13273299
Email:Re: [CAUTION: SUSPECT SENDER] Town of Brookline Ambulance Service -- EMS PMs -- WO-01326501
Completed Dec 16, 2025
From: jstewart@brooklinenh.gov
To: ksmith@emsar.com
Thank you
Jeffrey
Jeffrey Stewart, NRP, I/C, CAI
Chief / Health Officer
Brookline Ambulance Service
3 Post Office Drive
Brookline, NH 03033
(603) 672-6216 (Office)
(603) 673-2248 (Fax)
(603) 370-0691 (Cell)
www.brooklinenh.us <https://protect.checkpoint.com/v2/r01/___http://www.brooklinenh.us/___.YzJ1OmVtc2FyMTpjOm86MGY1MGRhMjlkMDQyYjAxY2YzNjNlYzQ0NDAxZjIxYTM6Nzo2NTc4OmU2M2ViOTY4NjIyODc5OGFlYjU1ZjRmYWU1NjQyM
📧
Email:Re: [CAUTION: SUSPECT SENDER] Town of Brookline Ambulance Service -- EMS PMs -- WO-01326501
Completed Dec 16, 2025
From: jstewart@brooklinenh.gov
To: ksmith@emsar.com
This is the first time you received an email from this sender (jstewart@brooklinenh.gov). Exercise caution when clicking links, opening attachments or taking further action, before validating its authenticity.
Secured by Check Point <https://www.checkpoint.com/harmony/email-security/email-office?friew>
HI Kourtney,
Yes Tuesday 6 Jan would be fine with us.
Thank you
Jeffrey
Jeffrey Stewart, NRP, I/C, CAI
Chief / Health Off
📧
Email: Town of Brookline Ambulance Service -- EMS PMs -- WO-01326501
Completed Dec 16, 2025
To: jstewart@brooklinenh.us
CC:
BCC:
Attachment: --none--
Subject: Town of Brookline Ambulance Service -- EMS PMs -- WO-01326501
Body:
Hi Jeffrey,
The EMS equipment at your facility is due for its preventative maintenance in January.
Would Tuesday, January 6th work for the technician to come onsite and service the units?
BEST REGARDS,
KOURTNEY SMITH
ACCOUNT SERVICE COORDINATOR
EAST DISTRICT COORDINATOR
937-366-1038
877-323-6728 EXT 238
KSMITH@EMSAR.COM.
WWW.EMSAR.COM
Disclaimer: The disc
📋
Outbound to +16036726216
Completed Dec 15, 2025
12/15/2025 LHill-spoke with Jeffrey Stewart at 603-672-6216. He confirmed contact & equipment.
Scheduling ahead needed: Yes
Certain day or time: Tuesday or Wednesday 8 AM-4PM
Confirmed contact information is correct: Yes
Anything additional needed for tech to gain access to the facility: The site is a secured facility so the MUST know when tech is coming.
📅
WO-01326501 - Preventive Maintenance - Brookline - Town of Brookline Ambulance Service
Jan 6, 2026 10:00am – 2:00pm
Work Order: WO-01326501
Account: TOWN OF BROOKLINE AMBULANCE SERVICE
Customer Case Number:
Location: Town of Brookline Ambulance Service
Address: 3 Post Office Drive, Brookline, NH 03033
Manufacturer:
Model #:
Serial #:
Contact Name: Jeffrey Stewart
Contact Phone: 603-672-6216
Contact Email: jst
Timeline
📞
Case Linked Dec 13, 12:00 AM
Case Number:00551488
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Dec 15, 8:23 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:1m
⏳2.0 business days
👷
▶
2
Technician Assigned Dec 16, 1:38 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:1d 5h
🗓️
▶
2
Status: Scheduled Dec 16, 2:13 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2026-01-06T15:00:00.000+0000
🚨16.0 business days
🔧
Status: Tech On Site by Paul BonangJan 6, 11:52 AM
From:Scheduled
To:Tech On Site
Duration in Previous:20d 21h
⏱️
▶
2
9x Labor Added Jan 6, 1:04 PM
9x Labor Added → Status: Closed
🏁
Status: Closed by Ben Saur
From:Tech On Site
To:Closed
Duration in Previous:1h 12m
⏳2.0 business days
📄
Status: Ready to Bill by Diane PattonJan 7, 6:08 PM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:1d 5h, 0m
⏳2.7 business days
🧾
Invoice Created Jan 10, 3:00 PM
Invoice Number:SM-250746
Bottlenecks
Ready for Scheduling
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Scheduled
Duration: 15.6 business days (threshold: 2.0 business days)
Exceeded by 13.6 business days
Closed
Duration: 1.7 business days (threshold: 1.0 business days)