1/29/2026 CRamen logged email on WO-01326503 confirming schedule for Wednesday 2/4/2026 with an arrival window between 8-10am.
1/29/2026 CRamen logged email on WO-01326503 requesting schedule for Wednesday 2/4/2026 with an arrival window between 8-10am. Placeholder set
1/26/2026 CRamen per VM from POC and teams message from SRobinsonMark Huckaby for WO-01326503 & WO-01326508 wants to reschedule tomorrows appointment due to the weather he said he left you a VM but just wanted to be sure you get the message he stated he would like to reschedule for Tuesday 02/03, he asked to call back and confirm if the date will work
1/6/2026 CRamen spoke with Mark and he requested services on both locations on Tuesday 1/27/2026. Mark Huckabys cell is 614-348-9911 and would like to call him when hes close. Mark requested to have Lauren OBerg to email him a copy of last years invoices.
CONFIRMED
12/15/2025 LHill-spoke with Mark Huckaby at 614-566-9911. He confirmed equipment and contact. Said he has 2 locations that tech normally goes too...Nationwide and Grantmedical.
Scheduling ahead needed: Yes
Certain day or time: M-F 10AM-3PM
Confirmed contact information is correct: Yes
Anything additional needed for tech to gain access to the facility: Has to know in advance when tech is coming so they can coordinate.
Call logged on WO-01326508.
🔧Work Performed
Ferno Washington Inc - Model 28-Z
Serial #: N/A - Asset ID: 13335688
Ferno Washington Inc - Transcend (with tracks)
Serial #: 23C-198813 - Asset ID: 13335686
Ferno Washington Inc - Model 59-T EZ-Glide
Serial #: 16N-352718 - Asset ID: 13335687
Ferno Washington Inc - Model 28-Z
Serial #: L-615522 - Asset ID: 13335685
Email:RE: [EXTERNAL] EMSAR Request for service at OhioHealth EMS - E. Town St. (Email to schedule service)
Completed Jan 29, 2026
From: Mark.Huckaby@ohiohealth.com
To: cramen@emsar.com
Thanks for checking in. I was able to confirm late yesterday that we are all available on February 17: 1000OhioHealth EMS393 E Town Street, Ste 214Columbus OH 43215 1300OhioHealth EMSNationwide Arena200 W Nationwide BlvdColumbus OH 43215 Does this work for you? Are you able to send me the list of equipment assigned to each work order you have? Thanks,Mark Mark A. Huckaby, AAS, NRP, LP, FESI-II, CADSOperations Coordinator OhioHealth E
📧
Email: EMSAR Request for service at OhioHealth EMS - E. Town St. (Email to schedule service)
Completed Jan 29, 2026
To: mark.huckaby@ohiohealth.com
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at OhioHealth EMS - E. Town St. (Email to schedule service)
Body:
Hi Mark Huckaby,
I hope you’re doing well. I’m reaching out to schedule a service appointment for EMS Stretcher and Stair Chair Maintenance
Here’s the location information we have on file:
Location:
OhioHealth EMS - E. Town St.
393 E Town St., Suite 214
Columbus, OH 43215
Contact:
Mark Huckaby
614-566-9911
W
📋
Outbound to +16143489911
Completed Jan 29, 2026
1/29/2026 CRamen
📋
Inbound from +16143489911
Completed Jan 26, 2026
Transferred call to the coordinatorto reschedule.
📧
Email:
Completed Jan 6, 2026
To:
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: [No subject]
Body:
1/6/2026 CRamen spoke with Mark and he requested services on both locations on Tuesday 1/27/2026. Mark Huckabys cell is 614-348-9911 and would like to call him when hes close. Mark requested to have Lauren OBerg to email him a copy of last years invoices.
Best Regards,
Chuck Ramen
EMSAR Senior Account Service Coordinator
816-608-2763 ext. 5186
Website: www.emsar.com
Email: cramen@emsar.com
📅
WO-01326503 - Preventive Maintenance - Columbus - OhioHealth EMS - E. Town St.
Feb 17, 2026 9:00am – 12:00pm
Work Order: WO-01326503
Account: OhioHealth Emergency Medical Services
Customer Case Number:
Location: OhioHealth EMS - E. Town St.
Address: 393 E Town St., Suite 214, Columbus, OH 43215
Manufacturer:
Model #:
Serial #:
Contact Name: Mark Huckaby
Contact Phone: 614-566-9911
Contact Email: mark.h
Timeline
📞
Case Linked Dec 13, 12:00 AM
Case Number:00551489
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Dec 15, 8:25 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Dec 15, 9:15 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:12h 49m
🚨14.3 business days
🗓️
▶
2
Status: Scheduled Jan 6, 4:13 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Charles Ramen
Scheduled For:2026-01-27T15:00:00.000+0000
🚨14.0 business days
🔄
Status: Reschedule by Charles RamenJan 26, 6:04 PM
From:Scheduled
To:Reschedule
Duration in Previous:20d 1h
⏳3.7 business days
📅
▶
2
Dispatch Scheduled Jan 29, 11:47 AM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Charles Ramen
From:Reschedule
To:Scheduled
Duration in Previous:2d 17h
🚨13.0 business days
⏱️
▶
2
6x Labor Added Feb 17, 8:15 PM
6x Labor Added → Status: Closed
🏁
Status: Closed by Ben Saur
From:Scheduled
To:Closed
Duration in Previous:19d 8h
⏳2.5 business days
📄
Status: Ready to Bill by Diane PattonFeb 19, 5:33 PM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:1d 21h, 0m
🚨115.8 business days
🧾
Invoice Created Aug 4, 12:33 PM
Invoice Number:SM-254400
Bottlenecks
Ready for Scheduling
Duration: 1.3 business days (threshold: 1.0 business days)
Exceeded by 2.3 business hours
Assigned
Duration: 14.0 business days (threshold: 4.0 business hours)
Exceeded by 13.5 business days
Scheduled
Duration: 13.3 business days (threshold: 2.0 business days)
Exceeded by 11.3 business days
Reschedule
Duration: 3.1 business days (threshold: 2.0 business days)
Exceeded by 1.1 business days
Scheduled
Duration: 13.1 business days (threshold: 2.0 business days)
Exceeded by 11.1 business days
Closed
Duration: 2.0 business days (threshold: 1.0 business days)