12/18 KSmith -- Scheduled for 2/27 with Kendra. 9-11am
12/16 KSmith -- Sent email to schedule for 2/27
🔧Work Performed
Annual Equipment Electrical Safety Test And Calibration Service
🔍Technician Findings
Annual Equipment Electrical Safety Test And Calibration Service
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
39 pieces
https://www.ebiotrack.com/inspection.php?iid=31948
📧
Email:Re: Lincoln Urgent Care -- EMSAR Inspection -- WO-01326529
Completed Dec 18, 2025
From: kcote@lincolnurgentcareri.com
To: ksmith@emsar.com
Hi Kourtney,
I am currently out on maternity leave, but I will return back before 02/27 so that day will be good. I will add it into my calendar as a reminder.
Sincerely,
Kendra R. -RMA/Lead MA
Lincoln Urgent Care
Phone:(401)333-9595 Fax:(401)334-1155
Get Outlook for iOS <https://protect.checkpoint.com/v2/r01/___https://aka.ms/o0ukef___.YzJ1OmVtc2FyMTpjOm86ZTVjNmRlYzQ4MDI5MTBhOGQ4NWRjZDVkZTQwNTBhYTg6Nzo5Y2MyOjFmMmZjYjY5NDhlODQ3Mj
📧
Email: Lincoln Urgent Care -- EMSAR Inspection -- WO-01326529
Completed Dec 16, 2025
To: kcote@lincolnurgentcareri.com
CC:
BCC:
Attachment: --none--
Subject: Lincoln Urgent Care -- EMSAR Inspection -- WO-01326529
Body:
Hi Kendra,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at Lincoln Urgent Care located at 2 Wake Robin Rd, Suite 106?
If not, would you have the contact information of the person I need to speak with?
If you are the correct person:
We
📅
WO-01326529 - Inspection - Lincoln - Lincoln Urgent Care
Feb 27, 2026 9:00am – 1:00pm
Work Order: WO-01326529
Account: Lincoln Urgent Care
Customer Case Number:
Location: Lincoln Urgent Care
Address: 2 Wake Robin Rd, Suite 106, Lincoln, RI 02865
Manufacturer:
Model #:
Serial #:
Contact Name: Kendra Cote
Contact Phone: (401)333-9595
Contact Email: kcote@lincolnurgentcareri.com
Due
Timeline
📞
Case Linked Dec 15, 6:00 AM
Case Number:00551567
Subject:12/15 chat'd Berry re contract
Status:Closed
📋
▶
2
Work Order Created Dec 15, 9:55 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳2.0 business days
👷
▶
2
Technician Assigned Dec 16, 3:17 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:1d 5h
⏳3.0 business days
🗓️
▶
2
Status: Scheduled Dec 18, 8:37 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2026-02-27T14:00:00.000+0000
🚨48.0 business days
⏱️
▶
2
2x Labor Added Feb 27, 3:36 PM
2x Labor Added → Status: Completed
✔️
Status: Completed by DAVID CAVACO
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:71d 6h, 0m
⏳4.0 business days
📄
▶
3
Status: Ready to Bill Mar 4, 9:49 AM
Status: Ready to Bill → Status: Invoiced → Invoice Created
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
🧾
Invoice Created
Invoice Number:SM-255531
Bottlenecks
Ready for Scheduling
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Assigned
Duration: 2.5 business days (threshold: 4.0 business hours)
Exceeded by 2.0 business days
Scheduled
Duration: 48.0 business days (threshold: 2.0 business days)
Exceeded by 46.0 business days
Closed
Duration: 3.4 business days (threshold: 1.0 business days)