Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Atrium Health Kannapolis — 2711 Ln St, Kannapolis NC, 28083
Dec 16, 2025 → Jun 8, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Dec 16 → Dec 16 | Created | ▶ Running | 0 | 0 |
| Dec 16 → Jun 8 | Ready for Release | ⏸ Paused | 119 | — |
05/04/2026 RArnold - This WO is now a duplicate.
04/23/2026 YEspino Called 704-301-2433 to speak to Darren to verify the remaining devices in question. Not a good contact this number is out of service.
04/21/2026 RHarris WO-14123923, WO-14124058, WO-14123882 all for same device Serial # H2813254411FC. Will keep all open until FCO is complete on last device H2813254411FC. WO-14124058 will be one we schedule.
4/20/2026 Rharris: Joseph Called back and we went thorugh the notes. This device now shows to be at Cabarrus Atrium Health, it shows a WO was completed by a Juan (no last name) on 3/13/26 but it still shows the old Software of 1.15.10 Version. He suggested we try to call James Smith at new location @ 980-507-3710
04/20/2026 Rharris: Called (980) 507-2826 for Joseph Graves went to a VM that was not set up, Joseph texted back and I responded with explanation of call and Ext# and offered to sent a email to the best POC with SN#
04/14/2026 RArnold - Called (980) 507-2826 for Joseph Graves. Left a message to get help with locating all remaining devices.
04/09/2026 YEspino Called 980-258-9859 to speak to Lynn Helms to verify the EV300 Vents in question. Went straight to vm so i left a message.
04/09/2026 YEspino Called 980-403-0700 to speak to Daniel Brown to verify the EV300 Vents in question. Was unable to speak to him so i left a message.
03/10/2026 YEspino Called 704-403-4800 to verify the devices in question. Was transferred over to the charge nurse who then said she would transfer me over somewhere else but while waiting the call was dropped.
03/05/2026 MHamersley - sent f/u emails (from email that Planner, Brandi sent on 01/22/2026) anthony.fite@advocatehealth.org & Kevin.Rivers@advocatehealth.org & danny.williams@advocatehealth.org
02/17/2026 YEspino Called 704-403-4800 to verify the devices in question. Asked to be transferred over to the biomed dept, was sent to the wrong dept and was advised to call back to try and get to the proper dept.
01/05/2026 YEspino Called 704-403-4800 to verify the devices in question. Asked to be transferred over to the biomed dept, was unable to speak to anybody or leave a message.
12/16/2025 MHamersley - called 704-301-2433, Darren Huneycutt, this number is no longer in service; called 704-403-4800, xfer to Bio Med, spoke to Kelly Scercy, sending him email to forward to POC; kelly.scercy@advocatehealth.org
12/16/2025 EMartin per list from FSE SN left to complete onsite are:
H28132273C32E
contact is darren.huneycutt@advocatehealth.org
located at Kannapolis ER, Kannapolis NC
✅ No bottlenecks detected