Detailed work order timeline, KPIs, and analysis
GE HEALTHCARE • Repair • P5
📍 Ennis Regional Medical Center — 2201 W Lampasas St, Ennis TX, 75119
Dec 16, 2025 → Apr 28, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Dec 16 → Dec 16 | Created | ▶ Running | 0 | 0 / 5 |
| Dec 16 → Dec 16 | Ready for Scheduling | ▶ Running | 0 | 0 / 5 |
| Dec 16 → Dec 17 | Assigned | ▶ Running | 1 | 1 / 5 |
| Dec 17 → Dec 19 | Scheduled | ▶ Running | 2 | 3 / 5 |
| Dec 19 → Mar 17 | Tech Off Site | ▶ Running | 58 | 61 / 5 |
| Mar 17 → Apr 3 | Awaiting Parts | ⏸ Paused | 13 | — |
| Apr 3 → Apr 3 | Entered | ▶ Running | 0 | 61 / 5 |
| Apr 3 → Apr 6 | Ready for Release | ⏸ Paused | 1 | — |
| Apr 6 → Apr 6 | Ready for Scheduling | ▶ Running | 0 | 61 / 5 |
| Apr 6 → Apr 7 | Assigned | ▶ Running | 1 | 62 / 5 |
| Apr 7 → Apr 23 | Awaiting Parts | ⏸ Paused | 12 | — |
| Apr 23 → Apr 28 | Reschedule | ▶ Running | 3 | 65 / 5 |
4/15/26 CDempsey- Waiting on parts.
4/7/26 CDempsey- Please order this part. Please do not cancel this order. I had previously said to cancel on the original order, however I was wrong. We should be able to get this part and customer needs this unit repaired.
4/6 KKelch assigned to ZStieben and sent chatter to FSE/SUP to close WO
04/06/2026 JFoley - per notes in parts order from Melissa/MM - Sent text to Zach to remind to notify his contact that we cannot get parts and unit should be retired." Placing WO in RFS so WO can be closed with tech due to labor on WO.
3/27/26 CDempsey- had previously cancelled the needed parts order. I was confused. I created a new parts order now.
3/4/26 CDempsey- Sent text to Zach to remind to notify his contact that we cannot get parts and unit should be retired.
2/20/26 CDempsey- Cannot get parts, customer to be notified and wo closed.
1/28/26 CDempsey- reaching out about this wo.
1/21/26 CDempsey- Will touch base with MM.
1/14/26 CDempsey- Told to send to MM requesting them to contact Linet for quote.
1/13/26 CDempsey- Will touch base with JJohnson during tomorrow's GE call.
1/6/26 CDempsey- resent email requesting direction.
12/29/25 CDempsey- reached out to JJohnson regarding email from Linet.
12/18/25 ZStieben. Linet advised to email them the information and they will return email with parts and pricing.
12/17/25 CDempsey- Zach spoke to GE Calvin and advised he'll be onsite tomorrow.
12/16/25 SReich - Tech (Zach) told customer to call in for service on this bed; per Jennifer Johnson, created case/WO.
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03042110 | Travel | Open | 62 | $0.00 | Dec 18, 2:50 PM |
| WL-03042111 | Travel | Open | 62 | $0.00 | Dec 18, 2:50 PM |
| WL-03042115 | Labor | Open | 1.6666666666667 | $0.00 | Dec 18, 2:55 PM |
| WL-03042116 | Labor | Open | 1 | $0.00 | Dec 18, 2:55 PM |
| WL-03042117 | Labor | Open | 1.3333333333333 | $0.00 | Dec 18, 2:55 PM |
| WL-03197451 | Parts | Open | 1 | $0.00 | Apr 23, 9:06 AM |
| WL-03197452 | Expenses | Open | 1 | $0.00 | Apr 23, 9:06 AM |
| WL-03204418 | Labor | Open | 1 | $0.00 | Apr 28, 7:20 PM |